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December 2023 by Sue K.
We had possessions in storage for several years. When we came recently to clear our the locker, we needed to throw away about half of the items due to rodent infestation and damage. We have also been trying for two weeks to cancel our contract now that we have moved our possessions out. The first time, the sign at the office said "out sick." Since then, three phone calls to the Bair Isalnd Mini Storage phone number requesting a call back to cancel our account have not been returned - this is terrible customer service. I do not recommend this place.
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June 2023 by David Nikolaus
Its the lowest priced storage units in Redwood City, and surrounding cities
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September 2021 by Brian Cortez
Thank you to Edgar for the exceptional service. I had lots of questions & was being quiet the nuisance but he handled & answered all my questions professionally. Will be looking forward to storing my items here as it’s close by to Hayward. Thank you once again Edgar and keep up the amazing work!
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August 2020 by Gar Lee
Fast easy cheap and Edgar provides fantastic service!!
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April 2020 by Zelda E.
I recently rented a storage unit and Edgar has been exceptionally helpful. The facilities are clean and safe--it is gated and has ongoing surveillance. The prices are also very reasonable.
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February 2020 by Michael Huhn
A great prices for storage units in Redwood City. Very convenient to the 101.
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December 2019 by A. Evans
ZERO SECURITY. WE WERE ROBBED OF OVER $50,000 WORTH.
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August 2019 by Whole W.
Rat infested shithole. Everything ruined. You are better off just putting your possessions in a dumpster.
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June 2019 by Jana A.
Edgar was great really nice and made the process of getting a unit very easy. The property is easy to get in and out would recommend to anyone looking for storage unit.
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May 2019 by anthony ramos
The staff was extremely helpful in choosing the right storage unit. He even let us visit the unit in advance before checking in to store our stuff. Would definitely recommend this storage facility again. The experience was truly easy from start to finish. Thanks Edgar!!
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May 2019 by Taryne Hu
Great for storing items over summer break!! Responsive, friendly, and proactive customer service.
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March 2019 by V S.
Excellent customer service by Edgar! Makes my first experience with a storage company a lot smoother than I expected!
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February 2019 by Ted H.
Being coming here for many years. They always accommodate my storage needs for my business. Electronic gate access and good security. Friendly staff. Storage is getting tougher to find. It's good to have a very local place. Get in get out. Will keep using them.
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December 2018 by Michael Mcdonald
Very low cost right next to Hiway easy to get to
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September 2018 by Mine S.
Have had several storage units here over the years; 2 large ones and an inside small one. No problems ever, and can highly recommend Edgar - the manager on site for anything that's needed. Super helpful and always friendly!
