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January 2024 by Liliya Shilova
Great service and attention to details for my 500. Very friendly and honest. And the owner is absolutely passionate about anything Mercedes.
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October 2023 by Prashant Kumar
This review is long overdue. Vadim has been helping me with my G300TD for quite sometime now. He is thoroughly knowledgeable and a pleasure to work with. He ensures to go out of his way to ensure that the work done properly, to factory quality and cognizant of intended use. I use my truck as a balanced daily driver and offroad travel rig. He understands the balance very well and my rig is setup and serviced beautifully.Furthermore, he is also transparent about stuff that he can and should do vs. things I can do myself, so that I can learn and save some cash.All in all an A+ garage.Services: Transmission
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September 2023 by Larry J
*********** crew are some of the most intelligent, thoughtful, and passionate mechanics I know - period. They are also **** good people. This shop combines a fundamental knowledge of the way machines and motors work - the physics of it all - with a total passion for ******** (though not limited to) and genuine warmth (and patience) towards whoever walks through **************** come as customers, and leave as friends, having learned not only what's broken but the reasons behind it, the historical and design evolution of it, the way it interconnects with the rest of the system, and more. If you want to really nerd out and talk shop - these are your peeps. And yes, they also get the job done, with minimal fuss, fair pricing (note that these are ******** and this is ************), and problems fixed.
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September 2023 by Ben Martinez
Called Vadim on a "E" service on my 2007 CLS63 and i was in shock! Dealership quoted me $2,700.00 and Vadims quote was only $1,800.00... He found a few other issues with the car, called for my approval and had the car completed before the end of the day! I along with my wife and mother in law, will be taking out european cars there from here on it! Super impressed with the customer service and the clear communication! If i could give more stars, i would! You got a client for life! thanks again!Services: Air & cabin filter replacement
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September 2023 by Elise Hamilton
I was looking for a place to take my car into to get some work done and I came across this place on google as it isn't too far from where I work. Based off of the reviews - 4.3/5 star - I decided to take a closer look at this repair shop.A little about myself, I am a hamburger when it comes to cars and do not know much about it besides how to drive it. I clicked into the reviews and saw that there are some interesting negative reviews recently. I decided to dig a little deeper and do a google search of this business and instantly found some videos on youtube from previous customers.After watching a handful of videos on youtube on this place, I decided it is best that I don't take my car here because the shop owner seems fairly dishonest, dismissive, and does not care about his customers. I've often heard horrible stories on how auto repair shops scam people and this place sure seems like one of them.I am so glad for doing more research on this place before I brought my car there. If you are thinking about bringing your car here, please do your own research, watch those videos, and decide for yourself!
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September 2023 by Mister T
Wow! What a slime ball! I saw the videos of this guy circulating on social media had to chime in! There’s a review here where the customer uploaded his interaction with Vadim on YouTube and it literally shows the customer paying the bill with credit card and signing the invoice, yet Vadim claims he wasn’t paid in his response to the negative review. It takes a special idiot to lie about something that’s recorded and now public record… you can see it yourself on YouTube. To be clear, I don’t hate the man, I pity the fool!
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August 2023 by Yurii Chukhrai
I was extremely satisfied with how they treated my 4 weels pet (Audi A5 coupe, 2013).They found a couple of major issues with steering; axles; control arms, I heard the noise, but the reality was even worse (steering stirring mounts were completely broken).And additional thank you for the oil change, I have no idea what they did (maybe they used magic expensive oil or they wash up the engine totally from old oil), but even after 2.5k miles, the engine works very nicely, as oil changed 5 minutes ago. I feel improvements in engine compression and his work.Thank you `Autohaus Klaus` team (especially Vadim Konings).Services: Steering & suspension repair
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January 2023 by Kris D.
We live near enough Auto Haus Klaus to have driven past their shop hundreds of times over the last dozen years, but we haven't needed an independent Benz mechanic until now. I walked in, talked with the owner, discussed what we needed, and then made an appointment for later that week. Vadim is a great guy! We had his shop do a presale inspection for our C300, and when it was completed we compared its findings with AutoBahn's "recommended" service for our 10-yr/old vehicle (57K miles, "not even broken in" according to Klaus). The difference was about $10,000. Not kidding. After a new set of tires and some important parts relating to the cam shaft sensors and magnets, we were told this should last us another 40K miles (ok, maybe the tires will need replacing in that period of time)! Now we feel confident that we can sell our car in good conscience, that is, if we want to sell it all anymore! If we keep it, Vadim is our mechanic for the rest of this car's life! The world needs more friendly, honest, expert mechanics like Vadim and the crew at AutoHaus Klaus! PS Klaus teaches people how to drive a manual transmission, fyi!
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December 2022 by A L (AJ)
Vadium super knowledgeable and helpful. He was able to do some custom fabrication and wiring for me on the G wagon. Installed a new front bumper, modified it so that all my factory sensors worked and wired up and installed a Warn 12k winch.They also completed all the major maintenance for 100k miles.Services: Body & Trim
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October 2022 by Ihab A.
Great place honest owner, I have repaired my cars there for a year now and both ran perfectly well with no issues, my quotes well in the range or below my final bills. Thank you.
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August 2022 by Alex S.
This is the only place I will take my old Mercedes. I have used other mechanics before but none were able to get the engine running as smoothly. Hard to beat solid advice at a reasonable price. They are always ready to go above and beyond as needed. Lifetime customer here.
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June 2022 by Stiles Zhilyaeva
Great mechanical shop for Mercedes. Super friendly staff. Excellent service. If you have a Mercedes' and have issues with it highly recommend going here.
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May 2022 by Liza Shchegrov
I brought in a car with a/c issues, Vadim took amazing care of the car and worked efficiently to get it back to me soon. He also let me know that I had been previously scammed out of an oil change and went ahead and changed it for me even though it was not part of the issue I told him about. Amazing business would definitely recommend!Services: Oil change
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May 2022 by A S
Vadim has been taking great care of my primary car. He is keeping it in a top shape. I trust him and recently took my non-Mercedes car to his shop, since I suspected there was a problem and the dealer service could not identify the issue. Vadim did a very thorough inspection and then did research on the car brand and particular model and year and pointed out multiple issues owners had with the engine during that year. His recommendation was that the lifetime of the car was limited and while he could repair it, I would be better off getting another car, considering costs of upcoming repairs vs the cost of getting another car. I followed his recommendation and if anyone has car issues that require a top expert, especially on European brands, I always recommend Vadim.
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May 2022 by mish a
Overall good experience I wasn’t overcharged and the work done on my Mercedes GLC was great. 10/10 service would come again
