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August 2024 by Estuardo Zeceña
The machines are in very bad condition, 4 out of 6 treadmills do not work, broken machines, dirty, terrible place, no one knows where you have eaten, breaching the contract for not providing an adequate service since you cannot use the machines as they are broken.
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August 2024 by Richard Lu
Garage gym with a garbage clientele. As of 8/19, half of the machines don’t have a weight stopper
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August 2024 by Tasha B
The bathrooms look like they haven’t been cleaned in years. The lockers are broken and after hours anyone can come in no need to scan. So if you need a place to sleep at 2am this is the spot. The machine selection is good please wear gloves when using the free weights they do not clean them. The Sauna is Co ed and smells like corn chips. The cardio area has a good selection. The shop is open late for pre workout and drinks. Avoid if you need to use the locker room.
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August 2024 by jorge herrera
Nasty shower areas with mold and stinks really bad,afraid of touch the walls and the soap dispensers, the area around the pool (drains) its so dirty looks like if never get clean up before. Im wondering if health dpt check on this kind of bussiness because is a health risk take a shower in there.
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August 2024 by Jessenia Cornejo
On Monday 07/15/2024 6:40am I came in with my husband to work out at the Redwood City location. We usually go to the Millbrae location. I have a newly active membership and have been struggling to get the app linked to my membership.
When I go into the gym the young lady that was at the front desk mentions that this location does not do the key pad and members only check in through the app.
Which is fine I left my phone at home and didn't bring any ID. I was running late and wanted to get a workout before work.
There was not a problem with any of this as I do understand policy. It is the demeanor and condescending tone that really left a bad impression for me. Also she was helping another person get in without the app so really seems like there was preference on she was willing to help out.
I just ask politely if there is any way I can verify my member number or any other information and she very rudely says "I am not going to break policy for you"
With that said I left and will be cancelling my membership. Hopefully this feedback is received and 24 fitness coaches their employees to be better at customer service.
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August 2024 by Gustavo Toribio
Terrible gym every machine is basically broken
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August 2024 by Michał Preibisch
Avoid by all means.
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August 2024 by M R
More black mold in the shower than almost every 24-Hour Fitness in the Bay Area. It's all you can smell and taste when you get in the shower.
There are some 24-Hour Fitness in the Bay area that are much more disgusting all around but don't have this much mold in the shower
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August 2024 by Jesus Valencia
Worst experience . It’s a nightmare to cancel the membership.
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August 2024 by Reynaldo Bumatay Jr.
This gym is pretty bad.
Coz this location is 24 hours open
Not at all clean
It was filthy, disorganized and not clean at all
And staffs don’t care at all
Dumbells everywhere
Machines not working
Showers with no soap and not at all getting disinfected and cleaned AT ALL.
I only come here it’s the closest to work
This is probably the worst gym
I thought city sports in SF was worse
This one is easily the top worst gym
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July 2024 by Roxita Rubio
The staff on the night of 8, very bad staff, a short guy has no attitude to serve people. I went with my friend to quote membership prices and it didn't matter to her. She cared more about stenciling taking photos than serving and offering membership prices. I felt courage. Someone said that in San Carlos there was another 24 hour I still got for going to quote prices there and the staff of San Carlos I loved it if they were very attentive, very friendly and excellent people to give the necessary information grab my membership thank you ah them but for what It was because of this gym from Redwood City, the staff leaves a lot to be desired, they are just going to get out of the commitment, they don't care about the rest. I think that if they don't want to work, they should give the opportunity to someone who does have the desire and need to work this man how bad he works ?
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July 2024 by Mohamed Sami Melakhessou
Smells bad 50% of the machines don’t work pool empty dirty
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July 2024 by Paco De La Luz
Excellent
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July 2024 by Lisa Melendy
The weights are always quite busy, I've tried to go in late morning, early mid and late afternoon, and evening.
The pool is.....bad. Before COVID, it seemed much better. But after coming back, I got an eye infection on my first swim and the next 4 times I tried, the water was cloudy.
The evening Zumba class is really fun.
Pretty sad. But I really love the app, so I basically don't need the facility.
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June 2024 by George Bucio
I have been coming to Gym for few years already.
Most of the staff are somewhat friendly, Carla or Carina it’s her name she’s very helpful, and you see her around with smile in her face. Keep it up ?? the facility it’s good some machines need to be fix, but it’s good.
Clean place, parking it’s well illuminated. Am happy coming here.
My mistake her name it’s Carla sorry ?
