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January 2024 by Larry K.
Been trying to get time to check this place out. Wife needed good shoes for her Peloton Bike...ordering online sucks. For starters...they show opening time 10am...we for there slightly early and they still welcomed us in. Jerry and Howie were friggen awesome! Very knowledgeable, personable, didn't try and sell her the most expensive shoe ...but the most appropriate shoe for her needs. Asked Jerry some questions about our daughters E-Bikes...they have a huge repair area. And damn their selection of bikes and accessories is astounding. Again...made us feel right at home ...very sincere and legit place. Will be back 4 sure.
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December 2023 by Craig Lindell
A new tri-bike experience unmatched.Triathlon Lab was recommended to me and I'm so glad I came here. Robert and the crew took crazy good care of me - the amount of time spent and effort that went into making sure I got the right bike was something that can't replicate trying to buy a bike online or from someone else.Without question I will be a repeat customer as needed - this place will take good care of you if thats what you're looking for. Thank you!
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November 2023 by Marcin “RocketMan” Sochacki
Triathlon Lab is the real deal! Forget labeling it just a tri shop – it's a hidden gem for cyclists. With nearly two decades of expertise, they've got the whole cycling scene covered. E-bikes, road bikes, you name it – their selection is top-notch. Recently snagged a classic bike from them, and it's a beauty. Trust me, these guys know their stuff. Highly recommend checking it out! ?♂️
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October 2023 by Julian P.
Brought my recent Craigslist pickup (a Rockhopper) in because one of the gear shifter brackets was pretty loose. I didn't have the tool to fix it, so I went to Tri Lab. I didn't check when they closed; so when I arrived, Robert was closing up shop. I asked if he could fix it and he said he could! It only took a few minutes, and he fixed it. He even showed me a feature on the gears that I didn't even know about. Excellent customer service and attention to detail.
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September 2023 by Christopher Olin
I had a great customer service experience recently. Here’s what happened:In 2022 I bought a wetsuit from Triathlon Lab. I didn’t know it at the time but their employee fitted me incorrectly.For a year I swam in a tighter wetsuit and it tore twice in the same spot.This year, I finally went in to ask for help and the owner hears me out. Then he says, “Ya, looks like we fitted you too small. Let’s get you into the next size up.”I tried the new suit on and it fit SO MUCH BETTER.At the end, they just swapped the suits and I didn’t have to pay for anything. In other words, I got refitted and got to keep the new suit and they took the old one - no charge to me.Today, it still fits excellently and I’m really grateful for the service and care that goes into their customers.Thanks guys!
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September 2023 by Gregg Towsley
This is such a cool store. When I was there they were running a seminar educating people about triathlons. It was the place to pick up your packet for the Hermosa Beach Triathlon. I can't wait to go back and spend some money with these folks. ???
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September 2023 by sydney wen
One stop shop for triathlon gears, anything to do with running, biking and swimming. The staff here is excellent, their experience and advice have helped me with making gear decisions. They service bikes too regardless of bike brands.
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August 2023 by Ryan Dee
I almost didn't come here because it seemed too serious for the basic bike accessories I wanted, but glad I did because actually they got it all and were very helpful.
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July 2023 by Daniel Steward
Support your local shop!, especially this one. They’ve done all my repairs since 2019 with zero issues; plus they’re all bikers themselves ✅
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February 2023 by Kyle Moran
My wife dropped off her bike for a tune up this week and they promised her it would be finished by friday or saturday at the latest... they didnt even call until sunday afternoon to say the bike was finished.When she got to the store to pick it up, she then asked for a discount to which an elderly short skinny male whose name starts with a T offered up a hug as consolation... This was extremely inappropriate.The owner did offer a free future tune up but the behavior of the employee is dispicable and we will be telling our friends not to shop here as long as he works there.
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November 2022 by Michael Grasewicz
Amazing place - just got our first e-bike and they were super helpful! Serviced the bike and cleaned it, offered a lot of helpful tips and super satisfied with our purchase. My wife and I are sold for life, if you’re looking for bikes (or e-bikes in the South Bay) you can’t go wrong with Triathlon!
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October 2022 by Tim D.
I probably paid a little more to get the rear wheel of my ebike true'd but I can tell they did a good job. No more squeaks coming from my KBO Ranger
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August 2022 by Dira C.
Always had good experiences in the store. The staff are so friendly and helpful. They always help me with my bike. I know nothing about bike and they help taking care of my bike from tuneup, problems with brakes, to getting a right pedal.
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August 2022 by Gordon Vasquez
They fixed my Tandem Classic bike while I waited and now it rides perfectly. They will fix your bike while you wait. Plenty of parking and great Hermosa Beach location.
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July 2022 by Daniel J.
Outstanding service & support. My buddy recommended this place when I bought a beat up ebike that needed a tune-up (amd more). Being such a specialised seeming place I wondered if they'd lower themselves to my basic old plodder bike, but they were really welcoming and treated me & my bike as they would any top of the rangers. They clearly knew their stuff, gave me good honest advice on what my bike could & couldn't do, then went to work fixing & tweaking it's various issues. I got it back NEXT DAY, super smooth, and I was so impressed with both the work and the reasonable bill. I was so happy in fact that my girlfriend immediately took her old bike in for a refresh too (and was equally impressed btw). Great place, great team, highly recommended.
