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October 2024 by Jennifer Casillas
Went in a few months ago for back to school shopping and the customer service was great. There was this young lady who was very helpful finding the perfect jeans for my daughter who is tall and has a hart time finding jeans that don't come up to short on her. The young lady made her own personal recommendation from what she was wearing. The jeans fit perfect and she helped us order more online in since the store only had 1 color in her size.
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June 2024 by Jesus Gomez
I was looking for a Honda shirt for a long time and when I arrived at the South Bay Galleria store, the girl named Ayesha gave me all the information and help to find the shirt and make the purchase.
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November 2023 by Maria Laura Silva
Super recommended, Tatiana was super kind, she answered my questions, she helped me, she advised me with the purchase of my children's shoes ? she loves her job! Thanks Tati!
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October 2023 by Neol A.
I haven't been to Tilly's in a while. I stopped by to get new shoes and they made sure I was helped right away, I was actually pleasantly surprised! Smooth purchase.
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December 2022 by Vanessa M.
I visited this location the other day to do some Christmas shopping and the cashier was more worried about making my fiancée laugh than charging us and bagging our stuff properly because she charged us for a shirt we didnt even mean to purchase. I guess she got mixed up while she was being a hoe.
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August 2022 by katie s.
I was just here this morning and Theo was very helpful and professional! Thank you Theo!
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December 2021 by Chance Weldrick
Rude employees, seriously so rude that I stoped and left everything I was going to buy and walked out.
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August 2021 by Ada Portillo
It was great customer service,,,
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June 2021 by Nadia
Great store and the guy who helped me was very nice. They also have lots of cute tees and shoes.
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March 2021 by S R.
I took my pre teen son to shop today. And wow talk about crappy customer service (cashier was nice though). We went in with full intentions on spending $ and with 4 employees standing within 10 feet almost at all times continually staring dead at us you would think someone would come over say hello how's it going can I help you or anything other than just staring at us to make sure we don't steal. I work in retail so I understand the need to prevent any financial loss for the company but the best way to do that is by offering amazing customer service! Not to make the customer feel so uncomfortable that they stop shopping and leave early since they obviously aren't welcome. We only spent about $130 but went down to Champs and blew the big $ since the costumer service was great and we were welcomed with open arms so to speak.
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October 2019 by Alex D
Just left the store and Guy with the 4 braids in his hair needs better customer service. @1:39pm 5/26/19
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September 2019 by Chepi Game Cod Mobil
(Translated by Google) Anticipate very well and with patience, just lack bilingual staff to be excellent(Original)Antiende muy bien y con paciencia, solo falta personal bilingüe para ser excelentes
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September 2019 by Jose Manuel García Solares
(Translated by Google) Anticipate very well and with patience, just lack bilingual staff to be excellent
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August 2019 by Donald H.
Very, very impressed with the staff at this store, my hats off to the staff and the management team who train them. I was approached multiple times asking if i needed help, need a different size. I was blown away period. Joslin was the gal who help us find the pants we wanted, thank you to the whole staff for the great customer service , you guys rock
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June 2019 by Alexis Duarte
Just left the store and Guy with the 4 braids in his hair needs better customer service. @1:39pm 5/26/19
