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March 2024 by Christine C.
My husband and I have been coming to this store for a few years now, so this review reflects the culmination of our experiences there. The store itself is great and the staff are friendly and helpful. If you need something, chances are, this Rite Aid has it. However, the pharmacy is a different story. My husband's prescription is on autofill, yet when the time comes to fill it, they constantly "have to order it" and then we wait another week in which he doesn't have the prescription he needs. Apparently, they have no way of being able to have the drugs that are on autofill in stock and ready at the time they need to be refilled. Last month, it actually didn't even come in a week late so the pharmacy staff checked and realized El Segundo had some, and so my husband had to drive to El Segundo to get it. Inconvenient for sure. But it gets better... and because of that, they refilled it at El Segundo again this month despite my husband talking to the pharmacy staff a week before the autofill was going to happen this time to make sure they would pre-order it and have it in stock. They said they would do it, they didn't, and then sent the refill to El Segundo. When he called them, obviously frustrated, the person on the phone just sat there, silent. He asked what needed to happen so that they would have it on hand when he needed it, and they just responded, "Would you like to pick it up at El Segundo then?" No apology, no sense of even understanding why this is an issue, nothing. It's pretty clear they just don't care.
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January 2024 by Box ProducedIT
Horrible customer service. I had an online order that I was retrieving from the store. Upon entry there was 3 lines one for self checkout which was empty, regular checkout which had a line & online pickup which had one person in line. So naturally seeing online pick up I entered that line and got to the clerk to pickup my items and a black older woman stopped what she was doing to stop my transaction and tell me to get into the checkout line and cause all the customers in line to look at me like I jumped the line. I asked her isn’t this the signage for the line that I’m supposed to be using. She stated get in line and wait your turn. Now I’m African American and she did this in a room full of older Caucasian patrons. Why did I get singled out for using the appropriate line and in the manner she did. Horrible service.
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January 2024 by Will G
Visited this store over the summer and I can say the store was nice and clean, plus the employees were all real helpful. Found more things then what I needed.
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December 2023 by vanessa godoy
Great place, I always find everything I need plus the ice cream is great
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December 2023 by Kelly L.
Rite aid is a little on the pricier side when it comes to pharmacies but they have good deals. I love getting good deals on my holiday decor here! Usually find good stuff at 40-50% off when I shop closer to the end of the holiday. My daughter loves the thriftys ice cream portion of the store of course, so always a good time when we go. Glad they have self check out for quicker check out!
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November 2023 by eileen millan
love this store as their employees are top notch and caring. they keep the store neat clean and well stocked and it make shopping here very easy. they are my go to store for just about all my needs and happy they are in my area.
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October 2023 by Glenn Hattori
This store has plenty of parking and the store was clean. A few shelves were bare. I guess it's because of the bankruptcy of the Company. I was able to find my teeth products and the store personnel were nice. TOO BACK THAT RITE AID IS CLOSING! I really enjoy visiting it's stores. I love the ice cream. It's costly compared to other places BUT the taste is the BEST!
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July 2023 by Christina Yee
This store in North Redondo Beach is very clean and well organized.
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July 2023 by Neal White
My freezer is full of ice cream. But it by the gallon to save a bunch of money. 2 for 8. Or one scoop for like 3 bucks
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March 2023 by Alex Bosworth
Clean store and is open late. Staff is friendly and they have everything I need.
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February 2023 by Angie B.
Don't shop here unless you want to be harassed by Jenny cashier #54825163. What's the need of following the client around the store? I felt uncomfortable and discriminated against. I caught Jenny watching me from the end of the aisle and tried to play it off by walking away fast. She seemed in a bad mood. I will definitely not be coming back to this establishment. I want answers.. my transaction # 3435712 2/25/23 @ 10:24 pm
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February 2023 by Bill Hayes: Music, Martial Arts, Motorcycles
A great store with great people working there...
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February 2023 by R J.
Went in to Rite Aid to get Thrifty ice cream with my daughter, i was rudely approached by the cashier in the front of the store telling me I must pay for the ice cream first before I knew what I wanted, we walked in the back to place our order the same cashier went twice to tell the person in back preparing the ice cream that we were going to pay in front as if I was going to steal a scoop of ice cream, very uncomfortable I do not plan on going back to that location.
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January 2023 by Irma M.
Mean people work there! Restroom NEVER has toilet paper or seat covers! The BIG one has a very nasty attitude! When I go to pick up my medicine... there she is...eyeballing me & talking to the other associates. Their whole demeanor changes up as though they all share a brain. It's a shame!...nobody can think for themselves anymore. Pray! Be you! & Be better! Stop following satan!
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January 2023 by Gen P
Hated my experience at this rite aid. I came here to browse/look for a viral revlon lipstick but I noticed one of the workers rush to the back where I was looking at the revlon section. Later two employees asked (and only me) if I needed help to find something, once while browsing and then at the register. How funny that others were also browsing but I'm the only one you have to check on? Mm ok try to be more subtle about it next time, since I see this isn't the first time this happens based from another comment.