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November 2023 by Google user
Premier Fitness keeps my clients safe by staying on top of gym equipment maintenance and quick repairs. They offer a bunch of services, and get this, they even handle client feedback with their Premier Virtual Fitness Guide, saving me from all the headaches! You guys are awesome!
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March 2023 by Irma Ruiz
I couldn't be happier with the services provided by Premier Fitness Service. Their attention to detail, professionalism, and commitment to excellence are truly unmatched, and I will definitely be using their services in the future. Thanks, Premier Fitness Service, for helping me achieve my fitness space goals!
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March 2023 by Belinda Simmons
I would highly recommend Premier Fitness Service to anyone looking to upgrade their gym equipment or keep their current machines in top working order. They truly go above and beyond to ensure customer satisfaction.
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March 2023 by Shari Mckinney
Premier Fitness Service was knowledgeable and professional, and they took the time to answer all of my questions and explain any issues they found during the maintenance process.
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February 2023 by Yvette Orton
Melvin takes care of my entire fitness center so I never have any stress anymore! Premier has saved me such a headache!
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February 2023 by Sophie Lewis
Definitely recommend working with premier fitness, it was so easy getting plans laid out and Yvette was so helpful answering all our questions!
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August 2022 by Josh H.
This company is the most unresponsive I've ever dealt with. Their office staff is incompetent. They send technicians out with no notice to businesses and they are rude. Talk to their clients like they are children. W I would NEVER recommend this company to anyone. I have no clue how they are still in business.
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February 2022 by Jamie A.
I have worked in the hotel industry for a major franchise for over 5 years. I know the difference between a motivate vendor who's passionate about customer service verse those just getting the job done.Perry and his team at Premier Fitness Solutions put their clients first and have vast knowledge in the fitness industry.
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May 2021 by Chris R.
The team at Premier has always been very professional and fair, they explain all of my options and responded quickly when im ready to schedule service. Mark did a great job and demonstrated outstanding customer service!
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April 2021 by Kayla Jane
Called the number for a treadmill repair and got voicemail. Left a message with my information and never received a response of any kind. Where’s the customer service?
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March 2021 by Geneva Christensen
I love equipment ! The manager Joe is absolutely lovely! I live down the street and visit this location quite frequently. Happy hour is definitely worth checking out -- you can't go wrong with the nachos and sangria. Victoria is in charge of the drinks and she makes them look like art! We will definitely be back
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January 2021 by John S.
I have a 16 year old Precor Elliptical that needed service for a couple of needs. Gloria at the company provided me with a 4-hour window and called the night before to confirm appointment. Cesar was the repair technician who called and said he was 30 minutes away, within the early part of appointment window. He serviced the machine and fixed all the issues. Cesar was courteous, COVID prepared, and efficient with his time. Completed the service in less than an hour. Highly recommend this business for service on your fitness equipment when it goes outside of warranty. Also suggest that a periodic service of equipment, especially now when home equipment is being used more frequently during "at home orders", as a way to preserve your equipment for a longer time. Kudos to Gloria and Cesar for top notch customer service.
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September 2020 by Angela K.
I called... they answered!! I got quick friendly service I highly recommend their service! I needed my treadmill serviced Joel was who came to do the job and he did an excellent job friendly efficient! Definitely do business with them again!
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February 2020 by Vi T.
I remember answering a phone call from Dorian introducing himself and Premier Fitness. At the time, our company was really unhappy with the service from our current vendor. We were happy to make the switch when Dorian talked to us as a friend as opposed to a sale. From then on, we have been more than happy with the team, the service and all technicians. Everyone has been extremely friendly and ready to jump whenever we need anything. Really appreciate everyone!
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January 2020 by Ron Kulmer
OTF is the best. Has kept me in the best shape of my life.