-
September 2023 by Lisa Nakama
I've been going to Lilly's Nails for over 10 years now. This salon is always clean and a friendly place to spend some relaxing time. I personally use Sandy who is just amazing!! She's very detailed and a perfectionist, which I appreciate. I'm a creature of habit, so I don't change when I find what I like. Everyone in the salon is friendly and inviting! Soo and her daughter, Lilly are amazing people who never forget you. You can walk in or make an appointment, which is what I do so they are ready for me :)Services: Foot massages
-
August 2023 by Alexandra Short
I don’t usually write reviews but the service was so bad I want to warn people. The service was more expensive than other salons, which isn’t a problem if it’s better than their competition. However, it was very rushed, they were rude, and the painting itself looked very bad. My nails were see through, and it was messy with paint on the sides of my skin. The salon itself is nice and updated, which made me think it would be good, but the actual service is very bad.Services: Pedicure
-
August 2023 by Jennifer Weber
I’ve been here 3 times because I live really close and always hope for the best but it never goes well. Everyone is rude and makes you feel like you’re inconveniencing them. Once I went in for a quick neck and shoulder massage and they got all weird and tried to get me to do a full massage in a separate room even though they have one of those kneeling chairs. It was as if they didn’t want me to be seen having that done. I left that time feeling very uncomfortable and told myself I’d never go back. My most recent experience was to take in my daughter for her first pedicure, I was so excited and they ruined the experience for me. I only took her there instead of my normal place because they have a really cute kitty chair which makes for a good photo op. The lady was really short with me and just asked if I wanted my daughter to get a polish change. I was confused because she had nothing on and I said she didn’t have any polish. She got annoyed and never asked if I wanted her to have a full on pedicure which I would have wanted for her. Instead she basically just rolled her eyes, shut me up and told me to pick a color. My daughter wanted rainbow colors and they rolled their eyes again. After my daughter was already seated the nail tech said it was a $5 add on to change more than 2 colors, knowing I couldn’t say no at that point. Luckily my daughter is too young to notice these things and was none the wiser. It left a really bad taste in my mouth and ruined that sweet experience for me, so much so, that I felt the need to write this review the night I came home. I will officially never go back and tell all of my friends to avoid this place. Btw, this place is also extremely overpriced and they nickel and dime you for EVERYTHING.Services: Back massages
-
February 2023 by Traci Quigley
Wonderful service from Lilly’s Nails and Spa. Special shout-out to Jessica who is a master at dip/powder. She is wonderful! But all the other manicurists are also great: very kind, gentle and give a great scrub. The finished nails are professional looking when done. Great for a nice long lasting nail look. Wide variety of nail color and shapes. Definitely worth the money!Services: Dip powder
-
December 2022 by annette Dominguez
They are way to expensive and they add on fees without telling you - many times! And last time she broke my nail while removing the gel and then charged me for it. I will never go back!Services: Pedicure
-
December 2022 by Tiffany M.
I've never been to a nail place that is so warm and welcoming. Cindi did my nails and did such an amazing job! I asked for ombré nails and snow flakes. I was amazed at her attention for detail. She painted the most beautiful snow flakes on my ring fingers. I will always go to Cindi now
-
October 2022 by susie mcnary
I really don’t believe the manicurist had been trained. She cut my finger nails shorter than I have ever seen, shorter than a man’s nails and was so tough filing that it hurt. I had to tell her twice to ease up and she was holding my hand way too tight. I shall not return.Services: Manicure
-
October 2022 by Taehee Choi
So great that they always try to squeeze me in when I don’t have any appointment. (I do call right before to make sure I could get in)
-
September 2022 by M C S.
Young did an AMAZING job on my nails. She's super meticulous with a great eye for detail. It's $85 for a full set of acrylics but she only charged me $15 extra for the nail art. Normally I wouldn't be willing to pay that much for nails but she did such a great job I think it was worth it. Highly recommend the nail artists at Lilly Nail Spa - especially Young!
-
July 2022 by Danielle L.
Convenient because i live close. They are fast and understanding. They don't do design that i know of but you can get a good foot scrub here and will take out whatever you ask them too. decently priced but nails in general are a lot more money now a days . Good hours too
-
July 2022 by JN C.
did a nice job on my nails. Thank you. Nice place nice job. Thanks good love the color of my nails
-
June 2022 by J K.
This is still my favorite place to do my mani pedi. It is the best place in the Southbay. All of the ladies are really kind and know what they are doing. The facilities are super clean.
-
June 2022 by Jacqueline M.
I was not a walk-in, I phoned in several hours in advance for three appointments. One little girls manicure and pedicure to celebrate her kindergarten graduation. One gel manicure for myself and one pedicure for my husband. All of us received subpar service. They didn't even soak my granddaughters Feet or hands. They never even filled up the hello kitty child's chair tub. Instead of soaking or foiling my gel nails they filed them off. My husband was done in 15 minutes and so was my granddaughter. All they did was paint her nails and her toes. For that I paid $25 such a rip off. They barely soaked my hands and only bc I asked them to and barely cut my cuticles. My granddaughter and my husband were done so fast that they were able to go to Vons and shop for a few items and go across the street to Pill Box Drugs and pick up my prescription. By that time I was done. I will never go back to this place again. I was looking for a new nail place since I moved into the area. If they didn't have time for us they should not have allowed us to schedule. I felt like we were rushed from the very beginning. After the rushed a 15 minute mani pedi for my Granddaughter, another child was put in the kids chair the second she was up but they DID fill up the tub for that child. It made me wondered if it was because that child was the same ethnicity as all those working there and we were not. Horrible customer service and not the best job I've ever had on my nails. Wont be back!!!
-
June 2022 by Brittany O.
Jessica at Lilly Nail Spa is THE BEST. She is so sweet and does an amazing job every time I go to her. These nails are gel X. They don't ruin my nails and last me a few weeks!! This is your sign to go get some fun nails by Jessica. :)
-
June 2022 by Concierge C.
Went to my appointment and because I informed him that I do my own nail polish, he refused to do my fill. Not good customer service.
