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December 2023 by C J.
Total B.S. and Salesmen! I see all the good reviews and stars so my hunch is this review will fall on deaf ears. At least I'll feel better by therapy-writing. I purchased an older car from a friend who took great care of the vehicle. It was more than ten years old and within striking distance of 150,000 miles.I took it to Lexology because of the great reviews. I knew the car needed an oil change.When I returned to pick up the car, I was presented with a rambling (and convincing) laundry list of "necessary" repairs that were deemed urgent. My head was spinning listening to this long and winding road of repair, after repair, after repair described. No joke, I think six different repairs were suggested and strongly recommended.We're talking north of $15,000 and I'm not exaggerating for effect.Here's the punchline. I went on to drive this car for another YEAR without a problem! I recently took it to a friend's honest and reliable mechanic (who he has known for forty years). All it needed was new tires and new rear struts. Otherwise? Clean bill of health. $2,400 all in. Can you believe I considered giving Lexology $15K a year ago?If you live in Hermosa, and have money to burn? Knock yourself out. But there's a reason their facility is so impressive and they own and are acquiring quite the local real estate portfolio. It's like those pretty hotels in Vegas. They're pretty because the sucker-gamblers are paying for them.
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December 2023 by Norm S.
Lexology was very responsive to looking at my car before deciding what we needed to do. Alex was courteous and knowledgeable. They are very reasoble price-wise and customer service matters at this business. This is an A+ rating well-deserved.
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November 2023 by Harry W.
If there was a 12 rating I would give it to Lexology. I have been their customer for over 5 years even though I live in Venice and they are in Hermosa Beach. After a few visits you become part of their family. On my last appointments there was no charge when they could not find the problem. They are the pre-eminent prius shop for the South Bay. HarryVenice CA
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November 2023 by Alyssa O.
I've been taking both my cars here for years. Alex is simply the best. They don't pressure you to do anything you don't want to and they are competitively priced. They don't gouge you like the dealerships. Mike is also a stand up guy and they are overall Toyota and Lexus experts. If you're looking for trustworthy, look no further!!
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November 2023 by Valeriya Borisova
I had a traffic ticket for “no front license plate display”. My car (Mazda) was from another state, so it didn’t have holes on the front bumper for the plate. I had to drill it, but I didn’t have a drill. It was a Saturday, and I googled places that open around me. Only Lexology was open. I got there, and very nice people who work there started to help me. They checked my car and my bumper. They told me to come back on Tuesday, and they will do it for me. Today, they placed my front license plate. I asked them how much, but they said it is ok. I can’t believe that there are still places on Earth that are not only about money. People who work in Lexology are so kind, nice, and very helpful. Their office is amazing. They specialize in Lexus and Toyota, I believe. That made me want to buy Lexus or Toyota to have a service from them :) I highly recommend this service shop to everyone. I feel so happy today, and they made my day. Thank you very much, Lexology!!!
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November 2023 by Devin R.
Lexology is a rare place. It's dealership level workmanship and facilities with family owned customer service and pricing. If you have a Toyota or Lexus look no further than lexology. I have lived all over the country and I'm a complete gear head. I own many vehicles and I've been too many shops and dealerships in the last 20 years. Usually you get to pick two out of the three qualities in a mechanics shop: Customer Service, workmanship, and affordability. At lexology you get all 3. I have been taking my gx460 here since 2019. I have always been impressed by the knowledge and customer service. Let's put it this way I drive over an hour to get to these guys every time I need something done on my truck. It's worth the trek to have it done fight. Ask for Alex. He is extremely knowledgeable and very friendly. he has always made my experience at lexology positive. It's never fun spending money on car maintenance but it's easier when you know that you have honest people working on your vehicle.
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November 2023 by Matt T.
Alex and his team are top notch. Prompt and knowledgeable service. Friendly and straight to the point helpful. After another shop couldn't figure out what was squeaking in my suspension, I brought my Tacoma in and Alex quickly found the issue that was eluding other "experts" and had me back on the road in less than a day. I'll be taking my truck and Subaru back to Lexology next time I need service for sure. My only hesitation in writing this review is that I don't want it to get too busy at the shop! Thanks Lexology team - keep up the great work.
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October 2023 by Exequiel G.
Highly recommended. Great experience - people, service and value. This was an amazing customer experience from start to finish. Sergio was a quick and effective communicator. Couldn't ask for better! Fantastic service and quality work. Thanks for all your help.
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October 2023 by Brian C.
Great paint work with very quick turnaround. Good communication too. Reasonable price.
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September 2023 by Ron H.
Recently needed to bring an O2 RX up to date for services and repairs in anticipation of selling the car. Alex was especially helpful in identifying the services and repairs needed and provided customer service well beyond normal expectations. I highly recommend the Lexology team for their customer oriented attitude, quality of work and value. Ron
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September 2023 by Zuli
Had a superb experience with this place. The inside is so nice its like a high end bag shop instead of a car repair spot. They were respectful to me as well. Luis, I believe was his name called me every step of the way and dealt with the horrible insurer of the person that hit my Benz. Honestly if I have any other issue or even need to wrap another car Id come here before anywhere else!
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August 2023 by Stacy Wong-Barnard
Trustworthy. I wouldn’t trust any other place to service my Lexus. They recommend but don’t push sales. They’ll given you a heads up on what your car will need in the near/distance future. It allows you to budget on big maintenance issues. Thanks Lexology.
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June 2023 by Sam Hosein
Been taking my cars here for years. Excellent customer service. Dealer quality minus dealer prices. Reasonable prices for quality work.They have a nice waiting lounge if you decide to wait for your vehicle. Otherwise, it's a short walk to Trader Joe's, and a few restaurants or even the beach :)
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March 2023 by Laurel Van't Hof
By far the best experience I have had at a car mechanic. The people who work at Lexology are so nice, they tell you what you need done. Give you advice for anything that might come up in the future and keep you constantly updated. Such a pleasant experience
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January 2023 by Katherine S.
I've been coming here for 10 years and they do a great job every time, no matter if it's a run-of-the-mill oil change or a bigger issue. Last time, my prius was acting strange and not going into drive properly so they kept the car overnight and did multiple tests to determine the problem. Obviously it took some extra time but I always appreciate their thoroughness. They're also very good at breaking down their recommendations and what fixes need to happen when in case you can't do everything at once or don't want to. The pricing is also very fair and the last time I needed a part (a new side mirror), they got it for me faster AND cheaper than the local Toyota dealership.
