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July 2024 by Richard Spring
"We've shipped hundreds of loads with Freight Connection over the past four years. Shipping is complicated, and sometimes "things go sideways." Whenever this has happened, and it's very rare, the folks at Freight Connection are relentless when it comes to dealing with problems as they arise, and fixing them. We've never had such great personal service.
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March 2023 by Lani Trovitch
Under no circumstances, trust this company with your shipment. Freight Connection agreed to ship a very important piece of material to my job site which had a project deadline. Numerous calls to this company over the last week have gone completely unanswered. Finally today I was forced to repeatedly call over and over and over again until someone would finally pick up the phone. My employees were hung up on, put on hold for 40 plus minutes, told to call other offices, given the runaround the entire day. The bottom line is I now have a project scheduled for tomorrow night with a 24-hour deadline and 30 employees ready to work and no materials. Completely unprofessional. After numerous angry calls from myself, Krystal, the President of the company, returned my call. She stated, "I know exactly where your materials are and I'm not telling you!" She then hung up on me. I was bewildered by her level of unprofessionalism. I can only be thankful that she does not work for my company. How they manage to stay in business is completely beyond me. Do not, please, do not use this company.
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February 2022 by Christopher Holman
Horrible Company. Delivered On time 'IN A SNOW STORM" From California to West VA and Ohio. We were promised same day delivery "quick pay" but its now 19 days later, and the excuses keep rolling in, oh were short staffed, or so sorry i had to dispatch today, then its they will pay you tomorrow, then oh we will pay you friday.. Just lie after lie after lie.. I have receipts, emails and Voice calls. "DO NOT" Haul for this Company. You will regret it.
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February 2022 by Robert B.
This company is a major Rip off and a bunch of thieves when it comes to keeping their promises to pay what they say they will when they hire you. This is exactly what happened to me with this company and I was threatened with a law suit if I opened my mouth by the owner Chris who says he's a Christian ' but in reality he and his trucking company are wolves in sheep's clothing. When I went through orientation I was told I would be paid 350 dollars a day as long as I didn't cancel the run for the day. I started on Jan 31st of 2022. I was told to be at work at 5 am and when I got to work the truck I was assigned to had mud flaps missing on the truck. The heater in the truck didn't work and I was given a fuel card that I was suppose to fuel at state line before heading onto Southern California! When I got to state line to fuel up the card at the pump said the card was no good ! I went to the fuel desk and the man at the fuel desk ran the card and he said it shows the card was invalid. So I called Freight Connection dispatch at 0600 am and told them what happened. Freight Connection dispatch told me to bring the truck and trailer back, that they would have me run local instead for the day. After running 5 hours for the day , I resigned after getting the run around and dealing with a invalid fuel card. At 10:00 am I was called by my former employer and asked to come back as I had retired to go to work for Freight Connection. I resigned from Freight Connection and went back to my old employer. When I asked about getting my pay for the 5 hours ' I was paid 98.00 not the guaranteed 350.00 a day that was told per the Craigslist ad or per Brittany the human resource lady during orientation ' which the 3 hours of orientation is on your own time and not paid which I found out later isn't paid. When I questioned the owner of the 5 hours I was paid only 98.00 for and not the actual 350.00 as stated by Brittany' the human resource lady in orientation' I was threatened by the owner Chris who said he was a Christian ! But I believe he is what most people call a wannabe Christian as most Christians wouldn't rip off their employees or threaten a law suit as Chris did, and he was extremely aggressive over the phone and in text which I have. Not good Christian attitude if you ask me. I would highly suggest staying as far away from this company if your a driver, because they will promise you everything under the sun , but not deliver. I will never work for a private company again , because they are all the same! All talk' no walk.
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November 2020 by Beris Daniel
This company will refuse to pay you they apparently don’t have any supervisors when you call I mean this is so unorganized unprofessional and very uncourteous I called the office and ask to speak to a different person multiple times and every time the assistant told me she was the only one there
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November 2019 by pamela comeau
Great service. Fast. Efficient. Professional.
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November 2019 by Jeanine Benjamin
The staff is professional and friendly. They get the job done on time and delivered safely. I would recommend them to friends and family. Thanks!
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November 2019 by SouthValley Dispatch
Always calls me when she has loads available, and decent pay. Get loades and unloaded quick.
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March 2019 by Marty Tunnell
i hired freight connection to move some heavy kitchen from LA to Nashville. Great decision, on time on budget, friendly driver, what more can you ask for? Woody
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March 2019 by melissa marcum
We recently had to ship some heavy duty Medical Equipment from California to New Hampshire and Freight Connection was recommended to us. Krystal was extremely helpful in understanding the delicate nature of the equipment and the timeliness of the delivery. Best of all was Freight Connection's quote was the most competitive! Five Star Service!!!
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March 2019 by Jonathan Scott
We recently needed some SLOT MACHINES shipped from LAS VEGAS to a CALIFORNIA CASINO in a hurry and FREIGHT CONNECTION stepped up to meet our deadline. We highly recommend them. Krystal is awesome! Very easy to work with and super reliable!
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February 2019 by Jonathan S.
we recently needed some slot machines shipped from las vegas to a california casino in a hurry and freight connection stepped up to meet our deadline. we highly recommend them.
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February 2019 by Jonathan Scott
Fast and Courteous Service to meet your deadlines and your budget.
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January 2019 by Carrie Martin
Krystal was so very helpful and thoroughly answered all my questions. I give her 5 stars and if there were more I would have given her more. We need more people in the work force like her. Thank you so much and what a professional great employee. Freight Connection made my experience so smooth and I will be using them for now on. Well done
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January 2019 by Christina Zaragoza
These gals are great over there.. They always do what they say they're going to do. Awesome service!! I would highly recommend Freight Connection to anyone that wants the REAL SERVICE.
