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April 2024 by Laura
In no way as a flex??, but I have visited my fair share of pharmacies and had to deal with endless rude, unprofessional, uneducated, extremely uncaring coldhearted pharmacists. Joshua, the lead pharmacist, and his entire team are absolute angels ?you would think when people are sick going through some of the worst things they'll ever face in life, or having to help a loved one experience any type of illness or trauma that pharmacies would be there to help??Right?? Unfortunately that is too often far from anything ypu get theze days, with so many pharmacist going off on some power trip or making you jump through 5 million hurdles of red tape. However, when it comes to Josh and the CVS parmacy techs, from the moment you walk in or use the drive through all the staff welcomes you with a huge smile and is extremely timely. Josh is ALWAYS trying amd willing to go above and beyond to make you feel comfortable, safe and heard. They also will frequently try to expedite a prescription if it hasn't been filled, they maintain strong professional unbothered communication with doctors and best of all, if they don't have something in stock they either recommend a possible substitution or will go ahead and call other pharmacies to make sure they have it. So you're not driving around having to waist time. I honestly cannot say enough wonderful things about Josh, as he has helped me through many, many, a pickle. Whether it's my insurance fault, the Doctors problem or just a matter of stock or pricing Josh and his staff really care about their clients. And even go so far as to make you feel like you're part of a family, not just another number in line waiting like cattle to be herded along or to be poked and prod which so many pharmacists nowadays seem to do (As it's almost a power trip for them) I can't say enough great things about this place as they truly are an incredible group of human beings and I recommend to anyone and everyone ?? thank you so much for all you do for my family and I???
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March 2024 by Carla C.
I came to pick up medications at the pharmacy and some black girl in scrubs was really rude and lazy. I was already next in line and she says they're closed when I was about to pay. She could've easily rang it up for me but of course her lazy hungry oompa loompa looking self says to come back in 30 min after her lunch break. She was that hungry? She couldn't ring me up when I was there already. Very inconvenient and rude. Bad attitude. Bad customer service. So I had to wait outside and came back when they re-opened and it was her again, in the register, I said well you made me wait 30 mins instead of just ringing me up. and she LAUGHS rudely like it's something funny. Blames the pharmacy. Zero empathy, zero customer service. Why do they hire such trash? The bitch obv hates her life and her job. I don't get it. CVS you need to do better.
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February 2024 by Serena V.
The sweet younger man with the glasses is so kind and caring. He was helping an elderly Lady ahead of me. Working 1/31/24 at 4PM She was going on about how "lovely & nice it is to have good customer service"
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November 2023 by Just
Life saver pharmacy! Was staying at a hotel nearby and thought I had a fever, the pharmacy was awesome enough to quickly check my temp and confirm! I appreciate it!
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October 2023 by David Jowell
Jack is the best the most positive CVS employee I've ever been around. Always goes out of his way to make sure everything is taken care of. 5 star !!!!!
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September 2023 by Caroline McLean
My favorite local pharmacy and drugstore. Friendly, helpful staff, well laid out store, easy parking and great prices thanks to the CVS member/discounts program.
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August 2023 by Tara J.
1020am 8/22 the African American girl with pigtails blue scrubs and nose piercings on each side complained about my appearance to my face, wtf! What is wrong with the pharmacy employees? Just mean for no reason
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July 2023 by Douglas Wilkinson
CVS is great the way it is!
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July 2023 by Andrew Mckenzie
Staff here are great.
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July 2023 by Bill L.
I have an account on CVS' website, from which I can manage my three perpetually-in-need-of-refills medications. Over a year ago, I turned the auto-refill option OFF* for all of my meds. On 5/26/2023 I logged-in and noticed that one (of my three) medications had already been refilled four days earlier (5/22) without me having initiated anything. I contacted my doctor, and she had not authorized any refilling for any of my meds. I visited this CVS pharmacy in person and spoke with a pharmacist.... Me: "Who authorized this 5/22/2023 refill of my Losartan Potassium?" Pharmacist: "Well, it wasn't your doctor.... it wasn't you.... and it wasn't us (CVS)." Me: "So who authorized the refill?" Pharmacist: "I don't know." Me: "So, you have a gremlin wandering around inside CVS software initiating and approving prescription refills (without a doctors' consent)?" Pharmacist: "I guess." Me: "What are you going to do to help CVS find and eliminate that gremlin wandering around inside their software?" The pharmacist just hemmed and hawed while staring at his computer screen (presumably hoping I'd wander away). I was expecting at least an "I'll elevate this issue to our store manager." But, no, not even that. What does this mean? __ Pharmacy schools (3 years after bachelor's degree) produce dunces __ No 'customer service' training for CVS Pharmacists __ The world is just becoming more incompetent** __ Other ____________________________________ * I prefer to manually flip switches to initiate refill requests, because it's hard enough to get two humans (HMO doctor & drug store Pharmacist) on the same page, and I don't want software to be a third variable that's not in my control. ** Atlas Shrugged foretold the future.
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April 2023 by Alexandros M.
I was overcharged for bottled water that was supposed to be 50% off on the second bottle. The tab said "buy one, get 50 off". Instead, I pay the same price for both bottles. Ripoff artists.
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March 2023 by linda reed
These guys work fast . There always busy
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February 2023 by Julie C.
The whole store is wonderful. The pharmacy is just the best. I've been going there for years and people come and go but the service never disappoints. I just love everyone that works there. And they are beyond helpful. I'm a high strung person and they are always so calm and go beyond to get what I need.
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February 2023 by Rebecca G.
Hi, it's absolutely necessary to call the pharmacy ahead of time to make sure your prescription is ready because three times I've came here and I've had to come back because they "never received" the Rx from my doctors office, even though my doctors office confirmed they sent it.
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January 2023 by KAITLYN GREANEY
Tried calling for past hour and after eventually getting connected, the pharmacist hung up. I won’t be taking my pharmacy needs there anymore.
