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March 2024 by Anthony P. Hicks
QUESTION?
Do "You" need a BOX ??
Or two?? Or several???
Well, if so... ?BOX BROTHERS? more than likely... Has Your BOX!
I walked in, and I was floored by the vast selection of BOXES on hand.
* If you're a ?FAN? of My Comments. You'll know that I only ℹ️Post Meaningful Commentsℹ️ of Businesses that are Top Shelf. ??
So... Again... Do "YOU" need a BOX?
Then Go Visit ?BOX BROTHERS?.
That's It.
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February 2024 by Eric Nielsen
The most helpful and awesome guys around. Definitely recommend this place.
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January 2024 by Angela Monét “Angie” Bryant
On 4/17/21 I came in for 3 medium and 3 small moving boxes, 1 heavy duty paperwork box , 1 mirror box, and tape. I was incorrectly charged $51.88 for these items and was given partial refund of $17.91 on the spot after question the high charge.
When I got home I realized I didn’t receive ANY moving boxes, and instead got all picture/ mirror boxes. I returned all items the next day and was told I’d be refunded and an email receipt would be given. I received nothing.
When I called on 4/27/21 to question the $33.97 that still needs to be refunded, I was hung up on. My credit card company now has to help me dispute the charges with an investigation.
Poor business practices. They clearly need more help and business training.
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September 2023 by Dennis Y.
This is a great company if you need boxes and shipping support. The manager was nice, professional, and competent. He helped us select a shipping box and then took care of the shipping. It was a very easy process. I would recommend Box Brothers without hesitation.
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June 2023 by Thomas Hughes
FRIENDLY, PERSONAL SERVICE - ABOVE & BEYOND.After disappointment and wallet heartbreak at both The UPS Store and FedEx Office, and faced with estimates from both of nearly $1,000 to ship a disassembled Sleep Number bed, Caleb from Box Brothers saved the day! I walked in only 45 minutes before closing and Caleb never even mentioned time! He studied the issue and came up with a very creative solution which saved me HALF!Can't say enough about Caleb's positive attitude and willingness to help. Goodbye national franchises, Box Brothers has all of our shipping business from now on.
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April 2023 by Mimi A.
A fantastic small business in Redondo Beach. They are experts in packing and shipping with exceptional customer service, friendly and knowledgeable. They also have a nice selection of materials such as boxes, tape, and bubble wrap, etc. Plenty of parking in the back.
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March 2023 by Jewels W.
Great moving supply store. Nice staff and the prices are great too. No long wait, and easy parking. Here you are able to get in, get out & get on with your life!
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December 2022 by Rainbow Traveling Yogi
Super kind staff and really helpful. Very knowledgeable and can help anyone find rhe exact box size they need, they can even resize the box. Amazing service all the way.
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November 2022 by Ruby Walker
Great service for small businesses. Sold some clothes online. Came in just for the box but got the entire package put together and taken to the back for pickup, all under $2. They also have great moving supplies at affordable prices. Employee was very sweet and funny too.
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August 2022 by a re
caleb is the man dont question it just go here
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August 2022 by Richard Arsenault
Great service. Good prices.
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August 2022 by M B.
Ship something at your own risk. The few reviews posted from other customers here and the complaint on their business on the BBB website regarding stealing is true. This location is franchised so following up on your claim or speaking with someone who will resolve the issue is to no avail. The unfortunate part is, this store is a great gem that has boxes for everything you could imagine. If they don't have it, they can customize it for you to fit your needs. I've only shipped several boxes and items with the manager, Kaleb personally and I believed everything was trustworthy until I traveled out of state and beat my packages to the place I was shipping to. When one of the boxes was delivered, it wasn't in the Box Brothers box I brought in to the store ready for shipping. He placed the box in an extended unbranded box, placed the contents inside of a bag, and bubble wrapped the perfumes I had inside except the Coco Chanel Mademoiselle. When I got back to California and went to Box Brothers to ask him about the situation, I thought he kindly repackaged the box for me but forgot to place that perfume in the box since he seemed like a careful trustworthy guy. He said FedEx must've went through the box and stole it out and advised me to send an email to the Box Brothers info email so a claim would be filed for reimbursement for my perfume. (Why would FedEx make a custom box to place the Box Brothers box in, remove or REPRINT the label from the Box Brothers box to then place it on the outside custom box, bubble wrap the perfume and place the contents in a bag when all they had to do was, open the box, take the perfume out and tape the box back???) I sent the email with pictures and someone from the email responded back asking for more pictures; I sent more pictures and also adding how he threw an extra item in the box to make the box make weight after the perfume was removed since he weighed the box while I was there because that's what he charged me for. I am grateful it was only perfume and all my prior experiences were great. Just a heads up for customers after me.
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August 2022 by John Anthony
I’ve been working with Caleb at Box Brothers the last few weeks while getting my daughter ready for a move to NYC. What a pleasure it’s been! Caleb is knowledgeable, personable, and always ready to help including grabbing your boxes and carrying them out to your car. I’m kind of sorry the move is drawing to a close because I’m going to miss the friendly, competent service I’ve so much enjoyed!
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August 2022 by Rebecca C.
Great little place! I needed a box and fedex only had one twice the dimensions. They suggested I try this place and I'm glad I did! The staff was very friendly and helpful and I was able to get the perfect box! Thank you!
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July 2022 by Susan P.
Owner is extremely knowledgeable, efficient and pleasant! First time here but I will go back for all shipping needs.
