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February 2024 by Michael R.
I'm considering changing financial institutions. This brank, which is the closet, has some of the rudest ladies working in the branch. I have been with them since 2021, too bad.
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December 2023 by James Anderson
Excellent Credit Union! Been with them for over 10 years. Awesome customer service, always super clean, staff is extremely pleasant and helpful!
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August 2023 by Lupe A.
The customer service is fine but their policies are not customer friendly. When you call you're put in a queue and we had to wait for an hour before reaching a representative. We asked for our loan payoff amount so we could trade in our car and were told they needed 24-48 before making it available in writing. When we prequalified for a new loan a week prior, that would have been very helpful information. Instead we wasted 3 hours at the dealer before finding all of this out.
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December 2022 by thomas raisbeck
No lines, service was great as usual. Very friendly and helpful staff
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August 2022 by Patt B.
couldn't have been more Knowledgable or helpful. made a stressful day pleasurable!!!!
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April 2021 by joel preciado
The Wescom staff are extremely helpful and pleasant. I do not know any other bank that treats their customers with so much respect and love. Brent Ustation is a great representative at this branch that has helped me and my mother very much and he is a great person to talk to for help if you do happen to come to this branch.
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April 2020 by Darrel Mendoza
Such a wonderful place to do business. Always caring and personal touches that makes Wescom Redlands the best place to go
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March 2020 by Clay W.
went in to open new account at Redands branch with the Mrs...empty inside other than empoyees...they said only I could come in as they noticed I had a bank check in my hand and I stated that I wanted to open a new account after hesatating they let us in but treated us not so good inside....we are clean cut people and I think all the staff there are freaked out about the virus but you should not treat customers that way...you would of thought I brought a dog in your branch so we walked out and that check I had in your name had alot of zeros on it that you will never see in your bank.....sorry for disturbing you
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October 2019 by Virginia G.
I came into the Redlands Wescom totally frustrated with my account and no one over the phone would help me, Brent was the only one from that location who was so friendly. He helped me with everything, answered all my questions I needed. I was just about ready to close my account but Brent has made me a lifelong member. Never get rid of him! Thank you Brent!!!
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August 2019 by Chelsea A.
Hi! Could someone from Wescom please reach out to me. I am considering changing my review but I would like to get all the details before doing so. I just got a calm about a change to my account and it seems like a bait and switch which is very frustrating because I've had nothing but good experiences so far.
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July 2019 by Lisa A.
Just awful. These people did a scam on me. They told me that if I brought my accounts over to them that my re-fi rate would be brought down to 3.90. I spent 500 dollars on their home appraiser. Today they want to raise my interest rate to a 4.25. Haven't heard from anyone in four days. Today, I just got the bomb dropped on me by Wescom. Never again and closing my accounts right away.
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June 2019 by Taras Mikel
Ridicules wait times. I am locked out of account and cant even reset password.
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March 2019 by Pat B
Branch Manager Evelyn is All About Customer Service! She has brought Wescom back up to the top of my Favorite Bank(s) List, which is a Very short list, thanks to Chase. I just may have to bring Most of my money Back to Wescom!!! A+++++ Service!
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February 2019 by Tawnya Kohrdt
No shared branching inside. ATM is supposed to, but after it counted my entire cash deposit and confirmed it, the machine ejected the money and gave me a message the transaction couldn't be completed.
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January 2019 by Carrie Gomez-Real
I have banked with Wescom since 2000. I have no bad experiences to speak of. All the tellers are friendly and always helpful. I wouldn't think of going to another bank. My family and myself love Wescom. Absolutely would recommend Wescomto anyone/everyone.
