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September 2022 by Della D.
After a crazy busy week did on line shopping through app was helped by Giani and had excellent service! Thank you for making at least this weekly process easier.
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April 2022 by Elizabeth A
They ALWAYS go out of there way for me. They even know my voice. They go above and beyond. They even called right away to let me know when my medication refill was denied, so I could call my doctor to get it taken care of.
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August 2021 by Jason Smith58
Awful ,the pharmacist is a rude little man who seems to feel powerful lecturing cancer patients.My guess is he doesn't get alot of respect in the world or at home so he gets his self esteem by dismissing the sick.
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January 2021 by Rodney C.
They don't take COVID seriously and it's not worth shopping there. Earlier today, there was a customer shopping in this store and not wearing any sort of face covering. My wife went to inform management about her, with the manager on duty (a young white male in late 30's/early 40's), and he informed us there was nothing he could do about it. Meanwhile, I'm staring at the sign at the front entrance saying masks are required. The manager on duty walks in the general direction of the woman, does not confront her about the mask, then turns around and opens another register. Thanks for ignoring my wife dude. The same manager is the one who rang my groceries up and when I asked him to talk to the woman, he gave me the same story and made a half-hearted attempt to ask the lady to put a damn mask on. Please keep in mind that as of today, the COVID infection rate is still in the worst category and he couldn't enforce the woman to put a mask on? No thanks, I'm not shopping here.
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December 2020 by Jan K.
Von's saved the day after already shopping at three different stores, I was tired and ready to go home and get this load out of my car.... I had hoped that Albertsons was going to be my last stop but by the time I got there they were already out of Cure 81 hams......so had to make one more stop..... Thank God Von's had a shelf full of Cure 81. I should of posted this Thanksgiving week. Thanks Avon's you saved me
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November 2020 by Kelsey Y.
Love this place, great customer services and all the manager and employees are very kind and helpful from bakery, deli, produce , cashier and they offer to help carry out. Their cakes are good and also their deli are fresh. Always love their fruits, it's juicy and fresh
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October 2020 by Justin Wells
Pharmacist was friendly, knowledgeable, and clearly experienced. He had my prescription ready quickly and it was cheaper than I expected. They were also open on Sunday.
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September 2020 by Albert Enriquez
I come all the way from Colton to shop here. Usually when I buy meat or milk from Staters Brothers. It seems it goes bad all most overnight. That doesn't happen when I buy these same products from Vons/Albertsons.
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August 2020 by Mike L.
I stopped in at this Vons in Redlands. I am used to shopping at the Vons in Yucaipa which is kept clean and well stocked. I entered the store to see dirty floors, lack of pre made salads and bakery goods but that's not what caught my eye. I was going down the frozen food isle and two gentlemen (one with a blue long sleeve shirt who I would assume was the manager) going through stacks of individual frozen food they had just sitting on the floor.....yes the floor. I remarked that this was absolutely nasty that they couldn't have gotten a cart to put them in so this food that people would be touching from the cases would be in health code standards and the reply was "what are we supposed to do, the freezer section went out so we're having to move the food. Really?? I mean that's where I'd put my food if I took it out of my freezer. I turned around and just walked out. Directly went to the Vons in Yucaipa I should have gone to begin with and it was a completely different atmosphere. Come on people, use some common sense when dealing with food and sanitation. Luckily for them the health department wasn't there.
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July 2020 by Sandra G.
Clean store! Everything organized and stocked. Helpful staff. Great prices on meat when on sale
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July 2020 by Glen I.
On Friday July 17th, went to the service desk at the Redlands Vons to pick up money wired to me. Found that at 730am it was too early to get help at the service desk. Came back at 830am and was asked by Manager Kegan how much the Western Union wire transfer was for. He said that Vons did not have enough money to pay out $250.00, to come back later. Returned 1pm on Saturday July 18th, and was again told by Manger Kegan that Vons did not have enough money. I explained to the courtesy clerk, that I had been in an auto accident, had drained my bank account, and was overdrawn by $300.00 in order to make temporary repairs to the car, to return home from Ridgecrest, and that part of the money was for medication that I needed. My Brother had gone to Vons in Ventura to wire the money to help me out. It had previously been suggested that I go to Rite Aide, two liquor stores, or check cashing places, which I had already done without success, due to vandalized WU phone equipment at Rite Aide, broken computers at liquor stores, unable to find check cashing places that offer Western Union. I had not come back until Saturday, account feeling so bad, did not have strength to return until then. Kegan did not care, and did not want to obtain necessary cash from any of the other registers. It was more "Sorry can't." More bogus suggestions on where else to go. He was annoyed that I had returned for the third time. I was informed that Vons in Yucaipa did Western Union. So I drove to Yucaipa and was treated badly there by another less than helpful, self-important manager. (See my review of Yucaipa Vons input earlier). my Brother checked with Western Union, found that WU policy did not conflict, as outlined in report about the Yucaipa store. We set up a password, in addition to the transaction number and drivers license, as had been furnished before. Turns out did not need the password, but Western Union had assured my Brother, that no further problems would be encountered, once armed with the password.Although today, a helpful courtesy clerk checked and gave me my money, upon request, with no grumbling, no excuses, and a helpful, friendly attitude. I made certain to thank her and told my story. She was the only Vons employee who cared about good customer service, and apologized that previous co-workers had been uncooperative. When I stated that I had been shopping at the Redlands Vons, for over 30 years, even before it changed into a Vons, she thanked me, for shopping with them. Her name was Samantha.
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July 2020 by Mary F.
They are just liars posting false advertisements that they don't really have on shelf ,, and when I asked the manager he said yea we ran out of it early in the morning on the first day the advertisement was out! And actually I came for the first 3 days of the advertisement in the early morning and they never had any!Will never go back again! and will let everybody know they have false advertisements
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May 2020 by Hector H.
Floral department has the worst employees.....I swear they must hate their jobs! I've been there twice on my way to my mothers house to buy her some flowers. The first time I was treated really crappy by these ladies but I didn't really think anything of it. Now today they really went out of their way to make me feel unwelcome. These ladies look mad, they are rude and none of them make an effort to help you. In case anyone is wondering if it's COVID19 stress well it's not because the first time I was in there was way before any of that happened. It's pretty obvious that this floral department is just full of unhappy rude employees. Don't worry Vons redlands.....you'll never see me in there again.
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April 2020 by Gabe P.
Store was fully stocked and very clean. Very prepared and organized for the covid19.
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April 2020 by Amelia N.
Went to the deli on my lunch break, I was amazed at the fresh selection of meats and veggies! I had never been there, I ordered a signature sandwich off the menu, Gourmet Italian. It was delicious!!
