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November 2023 by Stacy Marquardt
Friendly and helpful. I kind of like the one in Khols right there a bit better.
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September 2023 by Lola J.
This location has some of the rudest employees and managers I've ever experienced. It's sad because most of the employees are super sweet and helpful, but the rude ones ruin it for the rest. The amount of attitude for no reason is unacceptable. I'm not quite sure what happened to customer service, but it definitely doesn't exist here. I try to be nice and friendly always, but no one gave them the memo here. Pretty sure that's a part of their job... guess I'm wrong.
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September 2023 by Justin K.
This Bath and Body Works is simply fantastic! Apart from other stores, this one exudes excellent customer service. Always a pleasure to shop here every time. BBW's products are a delightful treat for the senses. From the enchanting array of scented candles that instantly transform my space into a haven of relaxation, to the luxurious body lotions and shower gels that leave my skin feeling soft and refreshed, this store never disappoints. The variety of fragrances they offer caters to every preference, and their quality is top-notch. The staff is always courteous and knowledgeable, making my shopping experience enjoyable. Bath and Body Works is my go-to for self-care and gift-giving, and I can't recommend them enough!
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September 2023 by Adriana Marie
The ladies are so helpful and sweet here. Great customer service, love this Sephora.
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August 2023 by Luisa L.
Was helped by Christian! He was AMAZING! My daughter is extremely timid but he not only helped her but he made her feel comfortable! The facility is well kept and associates are very kind. I'm sooo sorry about my fussy toddler. He just got shots
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July 2023 by Barbara Cruz
First there was only one person working the cash register who was overworked because the customer did not get full assistance from other workers that were in the store she had to answer all product questions and left her post several times to assist the client in line with the product they could not find she also left her post to find her manager to assist her with clients that need answers on their product. Which left the cash register line very long waiting to get check out If you had asked any questions to other workers you never got a full answer and they said they would be right back and never came back. So as a customer I only gave you one star for the hard work register employee and will never recommend family friends or anybody walking in the street to go to that Sephora store in Redlands
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July 2023 by angelica berumen
Staff was kind and welcoming. Big thank you to Maci for helping me find the clean products I needed. She was so nice, patient, and knowledgeable. Keep up the great work Maci!
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June 2023 by Gloria Jara
worse sephora i’ve been to. i’ve gone 3 times and every single time they follow you and act as if you’re stealing. even when i checked out this last time the manager made a comment as if she knew i stole something when i absolutely did not. horrible store
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May 2023 by Troy Foster
Huge thank you to Adrianna, My girlfriend and I came in to the store and we’re looking for certain products.Adrianna went above and beyond with her expertise and even grabbed something from the back room for us.Made our experience truly unforgettable and couldn’t be more thankful she’s working in the customer service industry. She’s awesome!
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May 2023 by acqua pools
Store full of racist employees!! To be expected in Redlands, however they do not bother to hide their bigotry and follow around anyone that is not white to see if they steal. Happens 100% of the time to myself and mutuals
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April 2023 by sarah
came here for the first time in YEARS bc they’ve accused me of stealing before & sure enough they’ve done it again & did a force search on my bag which is illegal if you say no btw! hate to be that person but i feel like it’s a racial profiling thing at this point. praying on their downfall <3
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April 2023 by Kristi Munoz
This store is ALWAYS busy but they are attentive! I dropped by for a few things that I needed and was surprised to get in for a brow wax while I was there. Great service and the sweetest gal, Brianna helped me. I would recommend her for your brow service, she was gentle and explained so much about skin care, #bonus!
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March 2023 by Anthony Hopper
I personally don’t shop at Sephora as the products that are offered are not what I use on a daily basis.I came in searching for a gift for my mothers birthday because she love beauty products. I went in with no explanation and no idea what to get my mother. Bernadette (sorry if I misspelled her name) from the moment I walked in was super caring and helpful. I told her the idea of what my mom likes and she delivered me products that my mom absolutely loved. Another person helped me find a beautiful perfume and then when I got to the cashier I quickly ask for a manager to share what a beautiful experience I had. Knowing how wonderful my experience I had, I would recommend this store to anyone I meet and will now be a frequent customer at Sephora Redlands at 27514 Lugonia Ave suite #c Redlands Ca 92374.
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March 2023 by Kellsea Salais
This is the 2nd time I’ve had an issue with my order. The first time in June 22 they didn’t put the nars matte pot concealer and I didn’t notice until I got back from my vacation, this time my bf picked up my order yesterday (2/25) because we’re going to Universal and most of my items were there, I go to open my benefit eye brow pencil and all that was there was the paper telling you how to do brows LOL this is ridiculous.
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February 2023 by Anthony H.
I personally don't shop at Sephora as the products that are offered are not what I use on a daily basis.I came in searching for a gift for my mothers birthday because she love beauty products. I went in with no explanation and no idea what to get my mother. Bernadette (sorry if I misspelled her name) from the moment I walked in was super caring and helpful. I told her the idea of what my mom likes and she delivered me products that my mom absolutely loved. Another person helped me find a beautiful perfume and then when I got to the cashier I quickly ask for a manager to share what a beautiful experience I had. Knowing how wonderful my experience I had, I would recommend this store to anyone I meet and will now be a frequent customer at Sephora Redlands at 27514 Lugonia Ave suite #c Redlands Ca 92374.
