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February 2024 by Felix S.
6.18 two checkstands and long long long ass line. Is the manager at Miguels ? Terrible to waste your customers time.
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February 2024 by Joe Putin
Employees were fine, but the merchandise has gone downhill. I've bought all my T-shirts from Ross for the past 15 years and they were great: O'Neil, Billabong, Quicksilver, Ezekiel, and similar skate and surf shorts that fit good and were a mix of cotton and polyester so they wouldn't wrinkle. I've been to 3 or 4 Ross stores recently and the quality is not there. Very low end shirts for $10 that don't fit well and aren't the right mix of materials. I'd gladly pay $20/shirt for the good ones. They should just get rid of their current stock and get some decent clothes in here ASAP.
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January 2024 by Lynne Dewar
Found some Great Outfits at Excellent Prices
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January 2024 by Jonathan Bernard Washington
The price is always right!
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January 2024 by Anthony R P.
The worst Ross I've ever been to. Only went through the men's shoes and men's clothing almost everything was out of order and everything else was on the floor. Looks like a tornado hit and they just picked everything up and put it on the rack.
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December 2023 by Gaurav Johri
Understaffed hence store not maintained properly. But deals are good
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December 2023 by Amanda F.
So annoyed this girl maybe a seasonal employee was so rude and disrespectful I stood in a long line where there was only one cashier, me and my daughter were in line together , when my daughter was called up mind you there was only one cashier, I walked up with her but we were gunna pay separate well in that moment when we walk up another cashier opens and says next , so me being next start towards the register she says to me oh no I wasn't calling you I meant her over there , I said but I'm next she yeah but I was calling her , wait what!!!!! I was next , but she refused to check me out. She is a child and she needs to learn manners this is what her parents taught her, this generation is so rude and will be the demise of these companies. Do better Ross this is not a good employee and can care less about customer service or respect in my better days I woulda just slapped her unfortunately if she keeps up that attitude it will come eventually. And by the way her name is Lesly a name she happily volunteered and I took a picture as well incase she lied .
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December 2023 by T A
Good store, a little disorganized but okay. Not much stuff to look at perhaps Xmas time? Maybe hit back here after the holidays!
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November 2023 by `deborah fatherree
Great prices for great quality clothing and merchandise! Great customer service!
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September 2023 by joy woodard
Found something I really wanted to purchase but the line made me put it back. Have cashiers and all registers open on the weekends. The line had 20 people in it.
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September 2023 by Nikki Frazier
Good store great deals but long lines too much conversation going on at checkout
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September 2023 by Karen Seward (Youth Services)
Horrible Long Lines! Checking people out is not a priority. One reviewer said the Yucaipa store is good. So I’ll try that next time. But Nordstrom Rack, Old Navy, TJMaxx, Home Goods, Target, Burlington Coat Factory, Kohl’s, Walmart, Amazon, etc will get my money before I go to the Redlands Ross again. The person in charge was behind the registers working on “go backs” instead of ringing people up. Couldn’t that wait until later? Ugh, the misery of waiting in line at Redlands Ross was a deal breaker. Do yourself a favor and go somewhere else.
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September 2023 by maggie zanghi
Store was a mess. Workers were unbelievably rude and openly talked bad about me and my friend at the fitting room area after sitting there on their phones so we tried to walk in after standing there for a minute or more and we got yelled at for a tag. Will NOT be going back.
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September 2023 by Treewick 96
Workers do their best. Customers trash the store and leave a mess for them. You'll usually find the things you need if you look.
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September 2023 by Eve S.
Horrible Long Lines. Do yourself a favor and go somewhere else. After shopping, who wants to wait in a line with over 21 separate customers? The Redlands Ross has been this way all year long 2023. Why is the person in charge working on "go backs" behind the register instead of ringing people up when the line is so long. I've even just put my items and left the store upon seeing the ridiculously long lines.
