Quick Lane® at Ken Grody Ford Inland Empire has earned a strong reputation for providing excellent customer service and a positive car-buying experience. Customers praise the dealership for its friendly, honest, and professional staff who go above and beyond to meet their needs. Many reviewers highlight the helpful communication, with staff promptly responding to inquiries, sharing vehicle photos, and keeping customers updated during the process. The team is known for being relaxed and pressure-free, making even first-time buyers feel comfortable and confident in their decisions. The dealership offers a wide selection of vehicles, including new and used cars, and is willing to meet customer price requests. Customers appreciate that vehicles often come with some light maintenance completed, ensuring they are in good condition before purchase. The finance team, especially representatives like Mike, is noted for making the process simple, fun, and straightforward, even for those with less-than-perfect credit. Service at Ken Grody Ford is also highly recommended, with knowledgeable mechanics and straightforward communication that keeps vehicles running smoothly. Customers describe the entire experience as remarkably positive, with staff showing genuine care and enthusiasm. Overall, Quick Lane® at Ken Grody Ford Inland Empire is viewed as a trustworthy, honest dealership where customers feel valued and supported throughout their car buying and servicing journey.
Excellent customer service. Everyone is very friendly, especially René and Luis.
July 2023
I can honestly say this was the best experience I had buying a car. All the employees were so excited for me. (First time financing a car by myself) as we sat there, my dad stopped by and even bought a car for my mom. All the employee were friendly and worked hard for the both of us. THANK YOU
June 2023
Had oil, cabin filter changed, tire rotation. Took 40 minutes with no appointment. Very pleasant.
