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August 2024 by Cherlynn Jones
My 2006 Prius shut off while I was driving so I had it towed here. It was after hours so I came in the next morning and let them know what happened.
The guy at the front desk was friendly and knowledgeable.
They did a great job and diagnosed and fixed the problem. Ended up costing me $1200. ?
I would have given 5 stars but the pricing is very high. $384 just to diagnose it. $185/hr for labor ($200 for foreign cars). But I needed my car fixed and I know nothing about hybrids.
Overall it was a great experience.
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August 2024 by Tomi Olson
Very pleasant place. All were very kind. Even though my car was kept overnite, they made it simple. Took good care of my vehicle.
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August 2024 by Wendy weixel
Wonderful service.
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August 2024 by Susan N
Too high priced
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August 2024 by nicole harmon
Great people! All were very helpful
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June 2024 by Manuel Magallanes
My son dropped his vehicle off for a dagnose of a noise underneath his car . He paid 192.40 . And received a full page of concerns but NONE ADDRESED HIS NOISE! ( it was more like a bunch of observations ) Turned out the noise he complained about was a very simple repair . this was very unprofessional and an abuse since they never told him what the cause of his concern was . I truly hope this shop can make up for this , but it seems maybe BAR should get involved . . Not cool .
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June 2024 by Anne Petty
Great service. Very professionally run business!!
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June 2024 by art castellon
Excellent service. Efficiently diagnosed. Runs great. Thank you!
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May 2024 by Mark Mudge
Got the front end alignment done and tires rotated. Good advice on upcoming needed vehicle repairs, namely brakes. Work done while I waited.
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May 2024 by clinton butler jr
Great service thank you ?
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May 2024 by Frank Yzaguirre
Guys did a professional job. After 3 autoshops, this team solved my problem. Thxs team.
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April 2024 by Bob Sandberg
Someone else found the problem, it a loose connection where the negative cable attached to the cable end at the battery post. Can't believe you guys missed that.
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April 2024 by Martin Bennett
Very pleased with everything, will definitely be a repeat customer.
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April 2024 by ms e
The individual on the phone is rude--interruptive, discounts my questions and concerns, and tends to blame me for my car's problems before the car has even arrived at the shop or been looked at!
And I've noticed that Redlands Auto Electric will almost never contact you unless you really push them. Otherwise, if you want to know how the repair is going, you need to call them every time. Even then, they often don't know.
Further, they take a very long time to finish a job. One time they did not even start on my car for over a week after I brought it in.
They tend to blame me, or something that was done long ago, for the problems my car has--they seldom own it, even when they did it. And they want to charge a lot to fix anything!
I'd encourage a different repair shop!
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March 2024 by Doug Surber
Dropped my car off at 8am and it was done by 4pm. They tested and fixed the EVAP system. No more check engine light. Very nice shop and people. Will use them again for all automotive repairs I can’t do myself.
