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January 2024 by Ehab G.
My name is Ehab Gabra I just had my flooring done with carpet pros and let me tell you my floors look amazing all thanks to the carpet pros group Navarros Flooring thank you to axel and Jose for doing such an amazing job , there crew is amazing and very professional would say the best !! I had to ask carpet pros to send there group back to do my stairs and once again amazinggg thank you Jose Navarro !!
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January 2024 by Robert W.
My dad went to Home Depot yesterday and was looking for a specific space heater. He could not find it, he asked for help, and they told them all they had was what was out on the floor. He came home, my mom sent him back and I went with him. Same thing. We couldn't find the space heater, so I asked for help. The employees refused to walk over with us and help us find the space heater. I finally asked, "it says you have 40 in stock. What would happen if I went on my phone and clicked order for pickup?"The employee just looked at me and laughed and said, "I guess we'd have to find it. Wouldn't we."Then why not walk over with me and help me find it now? Why make me have to order it for pickup to get any help from you. Poor customer service.Also, they had 5 people assisting 5 self check out lines. What's the point? Home Depot isn't saving any money if they have one employee for each self checkout lane and I'm not getting an employee discount.
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December 2023 by D W.
This location is one of the locations Home Depot has with no check out personnel. You have to check everything out yourself. Very annoying. Especially if you have quite a few items, lumber, hardware, etc. I go to lowes when in Redlands.
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December 2023 by Aaron P.
Had an online order that was the wrong item, Liz was super helpful in finding out if the other stores nearby could get the right one. Very cool that she was able to help.
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December 2023 by Rosie J.
I purchased fridge,dishwasher and a microwave. the two delivery guys ended up charging me for parts and labor which I paid Home Depot up front. So I called the phone # that I was told to call from Home Depot and I was told those guys shouldn't have charged me anything! And they will investigate and refund my $160.00 back. Well 4 calls to them for my refund, no one knows anything about it, even after I emailed the info from my bank. So if you get appliance delivered, don't pay anything to the delivery guys. I could put one of the guys name on this review but I won't! The other two guys who delivered my stove were really nice and didn't ask for a cent!
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November 2023 by Heather E.
I was pretty upset seeing a worker outside of his car in his uniform smoking pot. While shopping I saw this same worker who was operating a fork lift. I asked another employee what this persons name was and they said Javier. Tried to call to speak to a manager, but the phone just rang and rang. Needless to say, we left and went to Lowe's. Do what you want on your own time but don't do it at work especially when you have to operate machines that could kill somebody.
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September 2023 by Steve F.
The Home Depot has wonderful and great service and they have wonderful and great employees with great customer service help.
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September 2023 by Alexus A.
We recently came to Home Depot to find a particular plunger that has always worked for us. We walked around and looked down a few aisles trying to find it. Then this worker Dean approached us and asked if we needed help locating anything. Not only did he walk us directly to the aisle, he also made sure we found the specific one we wanted. It's nice to have someone show you and not tell you because the store can be difficult to navigate. We appreciate the kind service!The lines are always short and quick. I'll definitely be back!
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May 2023 by Jocelyn O.
Located on the corner of Tennessee and Lugonia. There's plenty of parking available.We came by first looking for a good deal on a refrigerator, washer and dryer. We finally decided on their LG brands for all three. We're quite satisfied at the prices compared to other stores that we've been shopping at.We loved that they offered delivery and installation for their appliances. We truly loved the customer service by the lady who works in this department. My apology for not remembering her name, but she walked us through all the options and we selected what was best for us.Thank you for your excellent customer service!
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July 2022 by Net A.
Customer service is excellent.Today my hubby got grape plants and a flowering plant.Red grapes are flame seedless and the green are Thompson seedless.The Lantana New Gold (yellow) flower which was on sale for $2.50 will be an addition to my garden.Well it was a well spent afternoon after all , the trip to this store was for credit card payment only but hard to resist a bargain and a good deal.
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January 2022 by gustavo covarrubias
All sorts of stuff, but check out is always a drag if you need to wait for a cashier, otherwise self check out is the best option but some items have to be taken to the front cashiers.