Pacific Premier Bank, founded in 1983 and headquartered in Irvine, California, serves both businesses and individuals across the United States. Known for its strong performance, the bank emphasizes delivering exceptional client service and fostering a personal, friendly atmosphere in its branches. Customers praise the staff for their welcoming, helpful, and professional attitude, noting that employees go above and beyond to meet banking needs promptly and satisfactorily. The branch managers and team members are often described as friendly, attentive, and dedicated, making clients feel valued and understood, unlike larger banks where customers may feel like just a number. Many small business owners appreciate Pacific Premier Bank’s personalized approach, including clear communication and quick assistance with services like lines of credit and funding. The bank is also recognized for its ability to help businesses grow and troubleshoot operational issues effectively. Employees are well-treated, which contributes to low turnover and stronger relationships with clients. Customers highlight the bank’s commitment to treating clients as partners, providing guidance on products and services, and maintaining a helpful and friendly environment. Overall, Pacific Premier Bank is praised for its professionalism, customer-focused service, and dedication to community and business growth, making it a trusted choice for both personal and business banking needs.
I have been banking with them for the last 16 years and they are amazing customer services great fraud department is great couldn't ask for a better Bank
August 2024
Why would you go anywhere else? This is the best bank I have ever worked with. They are like a trusted friend.
April 2024
Great experience! Great customer service, Karina was very helpful going the extra mile to get something done on a Friday at closing time! I was so grateful and will recommend this bank! They just got a new customer in me!
