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October 2024 by Juan B Barton C.
Excellent ?
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October 2024 by JMC16 TN
Great store, good deals to be had, thank you
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October 2024 by Matthew Sugarman
What a fantastic experience. We had to get a certain shoe for an event and when I shopped on the Nike website I found that the shoes were available in the Redlands store. Rather than shipping and possibly waiting to find out that they were either the wrong size or there was another issue I figured we'd just go in.
I was largely unprepared for the fact that this was a factory store. I think honestly I was slightly taken aback that it looked kind of like a Payless. It was swamped inside too!
Once we walked in we were greeted by a very friendly gentleman that welcomed us to the store. We walked around for a few minutes trying to find this specific shoe but was unable to. I just so happened to see that same man and asked him if he had the shoes. He immediately knew what I was talking about and asked me if I would prefer the standard or if B Grade was acceptable. He then explained that B grade shoes often had very subtle flaws that were not obvious to them , but carried a 10% off price tag!
We went up and paid and I was also reminded that if we were unhappy with the shoes, we had 60 days to return or exchange.
Phenomenal experience from top to bottom. Friendly staff, the right product, and a location relatively close to home.
Don't get five star reviews out much because companies really have to spend time to earn them but I really like the way that we were treated in the store.
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October 2024 by Abe P
Great Service! Hassle Free Exchanges. In and Out Quickly.
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October 2024 by Corazon Bisquera
The Nike Rep helped us with excellent quality customer service with kindness, very helpful and very polite.
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October 2024 by Celia M
Great store they have a lot of shoes … but i just want to warm you in parking lot They opened our car and stole things from inside. Be very careful when you come here because there are people who are opening cars to steal what you have inside. We already make report to police we had video from faces …. Be careful
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October 2024 by Richard Soto
No help at all can never find anyone to help you customer service sucks
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September 2024 by Randy S
Always my spot for shoes. $65 for my shoes normally $130
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September 2024 by Dario Soto
Great deals on women shoes.
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September 2024 by John Fabrey
2024.08 Nothing special except over priced shoes. Tons of entitled whining kids with their parents buying them $100 athletic shoes.
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September 2024 by Edith Barruecos
I always find good prices
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August 2024 by Sharon Ballardo
Looking for Nike bargains, stop by and take a look. Store is well organized and lots to explore. Check out can be slow at peak hours.
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August 2024 by Berenice Ruiz
Found good deals for back to school for my son and nephew. ?
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July 2024 by Andrew Ramirez
Great deals on weekdays.
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July 2024 by M B
My overall experience here was a 10 outta 10 from the manager too the
Associate were hands down great ?
