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April 2024 by Alex T.
Called 3 times, no one answered, called while walking in, saw an employee hang up the phone. Employee on the computer said "i don't know" to why they don't answer the phone. There was no one in the store btw.
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August 2023 by Google user
Ordered a wrap and the food quality was so poor! Extra chemical dye found in the wraps, brown lettuce, un ripened tomatoes and over all terrible food quality that I will not be trying this location again. Talked to the manager and all they offered was a sorry and 10% off haha pathetic. They do not know how to treat customers! Tried again and they served me a raw sandwich when it is suppose to be cooked and I got raw mushrooms lazy!
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July 2023 by Johnny P.
Picture speaks for it self! Not even cooked! A sandwich made by lazy workers with raw mushrooms and not melted cheese.
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July 2023 by Steve F.
Super great sandwiches and super great service. Always great and I hope to have the opportunity to get another sandwich from Jersey Mike's Subs.
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July 2023 by Cathy S.
I ordered the Turkey and Provolone in a tub. It was fresh, delicious and yummy. I like the bread they use but today I wanted to cut down on the bread
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May 2023 by MR BOB's Odds u0026 Ends
Have been here a few times and wanted to say what a GREAT service from the young staff and they have made my sandwiches correct every time. I have done both in store and online ordering and always liked their Rosemary Bread for my sandwiches. Looking forward to keep coming to this one when in town.
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May 2023 by Bob M.
Have been here a few times and wanted to say what a GREAT service from the young staff and they have made my sandwiches correct every time. I have done both in store and online ordering and always liked their Rosemary Bread for my sandwiches. Look forward to keep on coming to this one when in town.
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April 2023 by Melissa H.
Arrived 30 minutes before closing. they had already cleaned out all the toppings and had them no longer cooling. They already cleared the cash register so you could only pay by card. Way to early for all that. Took 20 min to get 2 sandwiches. Only 3 other people there and they ordered before I walked in. The girls working were nice though
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March 2023 by Amy R.
I used to be very anti jersey mikes. For some reason their sandwiches didn't sit well with me. Perhaps it's because I get such yummy sandwiches from several places and I expected differently. I recently tried again after a few years and what was I thinking?!?!?! The ambiance in jersey mikes is ok. Always a long line but it goes fast and it should be a great sign right?! I love these sandwiches now so depending on the time I eat I go here or to Yummys or BK.
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February 2023 by Erica T.
Visited this location this week, and I am really disappointed. The staff was extremely unresponsive, moving so slow, and pretty rude. The lady who took my order was annoyed that I had asked for toppings on my sandwich, said I don't need to know that right now you can just tell me that later... Wouldn't you think if someone's writing down your order on a piece of paper they would want all the details of your order on that paper? Confusing. Oh, they also skipped me and took the gentleman's order behind me before mine, which was so annoying after having waited longer than I should.The other lady working check out was rude as well. I could tell they were not listening to me when placing my order, so I had asked them again as they were making my order, because I could see they were making it wrong. When I told this lady, I would assume she would tell the gentleman working on the grill, but she just stared at me and didn't respond. All in all, these three employees that worked the evening I visited all just seems like they hated their job. It showed completely in their terrible customer service. There were only two people in front of me when I came into this store and I spent about 40 minutes waiting for my order to be taken and completed and no surprise, my order was wrong because they were not listening to me.I really had a different opinion about Jersey Mike's, but this location really put a bad taste in my mouth. There's no need to be rude to customers, this is the job that YOU applied for...if you don't like it, Quit and go somewhere else. Only positive about my visit was the fact that I had a coupon for buy one get one. I was so bothered by my experience that I have been tempted to call and speak with the manager, but I'll just leave it on this review.
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February 2023 by Tiffany P.
5 star product but subpar service.I love the sandwiches and sub in a tubs hereTheir cherry relish and rosemary bread sets them apart from other big chain sandwich shops. However, if it's lunchtime, forget that Ready Time on your online order bc they will prioritize in-person orders.I got to the store abt 10 mins before my sandwich was scheduled to be ready. I was told it'd be ready in 5 mins. That's fine as I know the pickup time is estimated, but meanwhile, 5 in - person orders have been taken. What's the point of ordering early and online if in-person orders are prioritized. The order was placed before I left work so I could have time to pick it up and go back home to enjoy my sandwich.Disappointing. I love Jersey Mike sandwiches but ordering online at this location doesn't seem to be the move unless you got time or if there's no people in the store.5/100
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January 2023 by Jenn Goldberg
This is my favorite Jersey Mike's in Redlands. I usually visit this location after I have shopped at Sprouts or Petsmart in the same shopping center. The service is always fast, and every order is always fresh and delicious. My favorite sandwich is the turkey and provolone on wheat. This sandwich chain is tastier and fresher than other national sandwich chains in town. I have ordered pickup from the app and ordered in the store. My orders are always ready and correct (including my requested toppings - Mike's way with mayo and mustard). The employees at this location are fast, efficient, and courteous. This location is always clean behind the counter and in the restaurant at the tables. I have visited this location over a dozen times over the last 2 years. I will continue visiting this location, because of the food quality and great staff.
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November 2022 by Christina Mackenzie
Delicious food. Kinda pricey for a sandwich but it is really tasty wnd filling
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November 2022 by Tracy Cain
I've gone to this place before, 2 or 3 weeks ago. I usually pick up a sandwich and take it to my Bible study. This morning when I walked in I wasn't greeted, like usual, and when I was talked to the lady was so rude. She rudely told me, with attitude, that I couldn't get a sandwich that they were only doing breakfast. There were NO signs anywhere that said that they just did breakfast from 9am to 10pm. If you are going to do this there should be some signage that says so. Don't just take it upon yourself to do it, thats what it seemed like she was doing. If I could have not given a star I would have.
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June 2022 by Justin Adams
Awesome. Open early, fresh food. Amber and Summer. Great job! Great bread. Fresh bacon if you like. Clean bathrooms. Perfect!
