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June 2024 by Jacqueline Gibbons
Very clean!
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April 2024 by Alejandrina De la cruz
It is the first mix that I went to this store, they have a cashier who speaks Spanish, very friendly and the place is very clean, good offers
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April 2024 by Brianna Cardenas
They have lots of great options for women! All staff were very friendly. They also have a great home goods section
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March 2024 by Jesus loves you
Great clearance section ???
customer service is hard to come by- Usually there is someone in the fitting room.
Would be nice to see someone near the entrance to ask for direction in such a big store, and to see employees near the clothing Dept’s.
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March 2024 by Manny 1245
Best prices and super friendly staff
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February 2024 by Maritza G.
I had ordered a watch from the website 3 weeks before my anniversary for my husband and when i checked to see the location of it, it stated still in route to the store. I of course contacted the customer service number only to be re routed to the store. After a few attempts I finally reached a representative at the store. I of course was not rude to the ladies even though i was frustrated with my situation as one, they are not owner of the store but workers and two they weren't the company shipping my watch. After speaking to a representative Karissa, who was understanding and i formed me of the policies, i asked to speak to a manager as I needed a solution to the problem. I spoke to the manager named Maria, she was also very understanding and while she gave me the same run down of the policies attempted to help me. I was not at all expecting them to fix my issue right then and there as that unrealistic and unreasonable, hearing that they at least were looking i to it made me happy. She asked that i allow the weekend to see if the watch showed at the store. Monday came and i received a notice that my watch was at the store. I was so excited, i drove yo the store which is down the street from where i worked, to only find out it had been returned to sender by the delivery company as the label was not legible. I talked to Maria and in person she was just as sweet than on the phone, i was able to get store credit and Karissa was willing to go above and beyond! These ladies made my day ! I will be returning! It shows that being kind to people even when frustrated always helps.
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February 2024 by Reuben Regalado
I used the pick up online . Great app
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January 2024 by Phyllis P.
This store really needs to upgrade their women's bathroom. Need new toilet seats, some painting. They're pretty disgusting. They've been this way for a few years.
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January 2024 by Cecelia Bolanos
Customer service is so rude! Two employees standing there, they didn’t greet us when we walked up, didn’t say “we will be right with you” after having us wait as they counted the draw, didn’t direct us to which register she would assist us at (we walked up to where she was counting the money assuming that’s where she would be assisting us) and then had a very rude attitude when explaining she couldn’t accept our return that I had a receipt for. For these reasons, this is why people shop online!
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January 2024 by Teresa Hillyer
Complicated to exchange items sent though or ordered by mail .
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January 2024 by Sharon Ballardo
Lots of clearance racks though out the store. All departments. Store was neat and clean. Plenty of staff in the floor to assist.
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December 2023 by Laura Lopez
Love this store. Needs more of what Brea store has variety
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December 2023 by audrey keathley
Great place to shop
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December 2023 by Gordon Clemmer
Good place to shop for what you need
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December 2023 by Barbara Cowan
Found a great sweater at JC Pennys, inland center Mall. Clearance rack?