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August 2024 by Elsa Fucile
Had a lovely in-store experience today. Amir provided stellar service, he was very kind and was very helpful with returning an order I had. Even taped my package for me!
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July 2024 by Moses perez
Angie and Geo " supreme customer relations " Great location to do your shipping and printing services
My go to place from now on !
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May 2024 by Nichelle Ross
This is the first time that I use the FedEx print shop. I submitted a print order online for a large poster $140. Unbeknownst to me the pixels On a couple of the images were distorted. It would’ve been nice to receive a call or a text to discuss my order before they printed the poster. What’s disappointing is the only way to correct this is to place a new order and pay $140 again. Very disappointed. Not sure that I will use the service again .
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March 2024 by nicole blood
Great store, very helpful employees and nice
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March 2024 by Bakaroons
Worker Nick was awesome !
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October 2023 by Becca
I usually have a good experience here, but the older lady that helped me yesterday was rude. I ship packages regularly always using the same FedEx branded boxes. Yesterday, she stopped me, made me purchase an additional box for reasons she had a hard time explaining. I politely told her I didn’t understand since this has never been an issue, but her response was “Probably because you just leave it on the counter and run off like you just did.” I’m not sure if she just thought I was young and needed to be taught a lesson? But I don’t think customer service is the right field for her. I contacted FedEx customer support and they agreed that my packaging and label were should have been fine and no additional box was needed.
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September 2023 by Juma Nyumba
First time at this location. Some construction nearby so the entrance is around the corner.Customer service was great. Nick i think his name, was very friendly and helpful.
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August 2023 by Dana Gonzalez
Highly over priced. Customer service is subpar.
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June 2023 by Rob Nakpko
I had a really good experience here today. Great customer service. Recommend!!
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May 2023 by Ileana A.
Amir had great customer service and was extremely helpful. He made me feel like a valued customer. Thank you!
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April 2023 by Marci A.
I worked with the store manager to ship some documents abroad and she was very helpful as she informed me details of delivery and gave me two different types of staplers to try out. Interaction was swift and easy. I would come here again even though it's a little further. Heads up for anyone needing to print, UPS in Loma Linda is 0.25 cents per B&W page as for here, it's 0.19 cents.
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April 2023 by Beth L.
I came into this FedEx with 12 packages to mail for a tradeshow, and I could not be happier with the service they provided. The nice young man who helped me was Curtis helpful and really made my experience a great one. I don't know his name but he was so nice and so helpful and I was getting out of there in less than 10 minutes. This is what customer service is supposed to be about kudos to management for this FedEx.
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March 2023 by Ina Celaya
I run a small business and I am in here shipping everyday, the staff is super helpful and friendly! Thank you for helping me run my business smoothly.
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February 2023 by Tammy DiDonna
No smile. No patience. Print a wrong address you even can not find in United State. Overnight package sent to another state then say it's not his fault.
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February 2023 by Dilpreet Singh
The staff needs retraining in customer service. Especially the middle aged person working there. He should be moved away from customer service and possibly retrained extensively.
