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February 2024 by Doug Bryant
Went to Loma Linda branch to cash my Chase employment check and they said only able to deposit (I dont have a bank account with any bank). Took it to Redlands branch and was able to cash it without any problem. Love this bank and their employees! (#lomalindabranchsucks)
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September 2023 by Kevin Archibald
The drive to AtM work great
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March 2023 by David R
I went to the branch to open an account for my teenager son. The teller helped making an appointment working around my son’s schedule schedule. On the appointment day, they waited and planned so we didn’t need to wait. The girl Nana who helped us was really nice and helpful.
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August 2022 by julie o Alvarez
It's a very clean and welcoming they want the best for you I really enjoy this bank the workers are very nice and they welcoming and very helpful I enjoy banking here
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May 2022 by David You
These atms are horrible for multiple check/cash deposits. it says to deposit up to 30 checks but it can not even read two at a time. if you are lucky maybe it will read a couple of checks but i came to deposit a single check at a time 30 times. there was a car waiting behind me a i felt so sorry. this NCR machines need to go and needs replacement. the atms at loma linda chase, i think it is made by a different company (Korean company I think) and they are faster and more accurate than bank tellers. they can take 30 checks no problem. read it all and process them in 5 seconds. I should have just driven there and deposited. it would have been faster than depositing here and being watchful if anyone will come rob you in the 30 minutes it takes to deposit a few checks.
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March 2022 by Angie K.
Our Business was hacked through Zelle for $5,000 from a bank in Texas. The fraud dept. wouldn't give us the name of it so we could go after them. They also wouldn't refund the money. This is the 3rd time our accounts have been hacked. Not a very secure bank. Our accounts are through the Yucaipa branch. We are going to close our Business, Personal, Mortgage and Credit Cards we have with them.
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February 2022 by Vicki Holt
This Chase branch has the best tellers of any bank. They personally get to know their customers.
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October 2021 by Courtney Strehlow
This branch has very nice staff. Would highly recommend.
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May 2021 by Robert Rodriguez
Horrible customer service, they were not willing to help an existing customer add an account cause they had a scheduled appointment that wasn’t scheduled for 20 min.
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July 2020 by Emily Terrado
Excellent service!
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May 2020 by Jan K.
This Chase bank is so convenient it's on the corner of Highland & Redlands Blvd, it's less than a mile from my house so I can walk to it if I want, morning walks in Redlands are the best...... ATMs are available there are Never any lines like the other banks in town, very clean and lots of parking. My personal bank is USSA but there is not one here locally so I use Chase for cash.
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March 2020 by Jamie Bird
Changed hours without letting anyone know to 9:30am. Waste of time.
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November 2019 by Inland H.
Worst branch bank for businesses! As a business owner, I try to manage my time well. This branch made me wait for an hour to talk to somebody about my business account, only to find out that they don't have a business banker available. They should have told me right away and I could have gone to another branch instead of having me wait for an hour. Poor costumer service!!
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October 2019 by Phyllis M.
This is a hidden secret in Redlands! I love coming to this one because there's no lines, fresh coffee and water for customers. The staff is amazing! I enjoy Tina the bank teller, she's always friendly and is quick with my transactions. Just had to give a review for a great bank and awesome employees!
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June 2019 by Diana Zanelli
Xoxo . .......... very welcoming.
