-
August 2023 by Mark Anthony
Never again. They overcharged me by a lot. Better off going to a momma pop shop. They will charge you 750 to change out a brake master cylinder. Not a trustworthy company.
-
August 2023 by Mark Rojas
Never again. They overcharged me by a lot. Better off going to a momma pop shop. They will charge you 750 to change out a brake master cylinder. Not a trustworthy company.
-
June 2023 by Kevin C.
Good communication Clear explanations Good efficiency with very reasonable wait times
-
June 2023 by Christopher Remis
Just got an alignment and the steering wheel was crooked. Off center to the right. I went back within 20 minutes and politely told them that the steering wheel was crooked and pointing right when I drive straight down the road. The manager and tech argued with me for over 40 minutes about how the alignment was perfect and the car had an issue. I just asked them to double check it and it took 40+ minutes of arguing to get them to put the car back on the rack at which point it was evident that they aligned it with the steering wheel off center. Then the tech angrily appeared to make an adjustment real quick and I asked for an updated printout. He said he forgot the printout. Well they were trying to pull a fast one apparently. I told the manager that instead of arguing with me for over 40+ minutes, I would have been pleased if they just double checked their work and didn't try to prove me wrong. I'll have to find a more customer friendly shop going forward. Unfortunately I'll have to tell my friends and family to go elsewhere also.
-
June 2023 by Mary Carter
Great customer service. Friendly and knowledgeable workers. I recommend them my friends and co-workers.
-
June 2023 by Bagel K.
I've had my brakes serviced here before and this visit was the replacement for my back brakes. Jesus was kind and informative. Brake masters is always honest and won't rip you off. I honestly will be coming back for my brakes and the other services they provide!
-
April 2023 by Kiwon P.
Omar and Jesus are amazing! I needed help with my lug nuts and a few other places I checked quoted me what felt like a very unreasonable amount. Then I called here and spoke to Jesus who asked for all the details and walked me through and explained everything. He told me to bring it in and will take a look to see what actually needs to get done. I got an appointment the day after and brought it in and Omar and Jesus took care of my car super fast and saved me lots of $$$. I can tell they are very honest with their business and is willing to help. Will definitely come back and recommend to others.
-
April 2023 by Leah De Leone
Omar and Jesus are very helpful and knowledgeable. The mechanics do a high quality fast job when you need your new parts for your car. I came here for my Alignment. They went above and beyond making sure that my car is safe and road ready everyday. Thank you Brake Masters!Services: General repairs & maintenance
-
April 2023 by Aaron Boston
Performed the task I requested. Completed a thorough inspection of my vehicle and informed me of maintenance options I could pursue. Services were quick and finished in a very timely manner. Cost was low and staff practiced effective communication. Shout-out to Omar and his team!Returned to Brakemasters for some heavy maintenance on my vehicle. It's older but means a lot to me. They are professional, courteous, and friendly. So fortunate to have them as a go-to. Pleased that my vehicle is in good hands.
-
April 2023 by Crystal R.
Yoooo best place ever they really took care of me they really helped through all of my car needs I'm telling you I was in and out Omar was the realest dude on the block as a girl you get really nervous trying to go through these processes of getting things for your car done and they realllllly made meFeel comfortable don't look elsewhere come hereeeee asap
-
March 2023 by Estella Amador
Never coming back here. First time I arrived, they said my front breaks were good, back needed new drums and breaks. I came back the next day, because my emergency break wasn't locking. New broken drum was broken and I could hear a scrapping on my front wheel. They replaced the drum. Said the front was fine. 2 months later, bad scrapping sound on my front side. I went to a different place, broken wheel barrel! They said to call them back, because the bill I showed them was missing details. I called, they made it all my fault and told me "We told you to come back. We told you 'You should come back'". They even said I should have received a second page with details. They gave me only one page with barely any details. Bad customer service and cheap parts to get me wasting my money coming back. Getting a new barrel some where else!
-
March 2023 by Shoaib Sulehri
I got my car brake fixed and they are did not do properly..i went back to them and they refused to fix and wanted more money. The guy is very dishonest and like to rip off me again. Please dont go there. I would not recommend to anyone.Service: Brake service & repair
-
March 2023 by John
Been going to break masters for a while.Johnny Raigoza has been taken good care of me and my family's vehicles for a long time. I appreciate his kindness as patients his expertise hes taken.Great lengths of taking care of our vehicles and a really nice guy in my hope you know he gets something out of this review.Can ask for a better guy manager to look after somebody's vehicle?Really trusted man thank you. (2006 Chevy Uplander)
-
March 2023 by Graci R.
I'll always come here for future car maintenance! I called asking for a few quotes and they not only answered EVERY question I had over the Phone but gave me exact quotes for what needed to be done. Jesus was able to get me in the next morning and get my car done with ease. He even brought me over to physically show me what was wrong with my car and really took the time to explain everything to me. Definitely a safe space if you don't know Jack shit about cars like I do. Thanks a bunch Jesus!
-
February 2023 by Juan L.
Worst place I ever took my car to the staff here were very rude to me I went in for a oil change and they did so many other things to my car that I didn't ask for and they over charged me
