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March 2024 by Elizabeth
I love my Walgreens cash. Sometimes items do not ring accordingly.
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October 2023 by Jim
Ok as long as you don't have to deal with pharmacy.
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September 2023 by Blake G.
Don't ever use this pharmacy. They are so incredibly slow that you will most likely recover naturally from whatever ails you before you ever get your prescription.Twice now I've used them because they are the closest to me, and given my particular medical issue, I can't see to travel very far. In spite of the fact that the medication they are giving me is already pre-packaged, and all they need to do is print out my sticker, drop the boxed bottle of eye drops in a bag, and staple my info to it. Somehow this takes from 4 to 6 hours. That would be like going into a store and asking for a bottle of Tylenol and they told you it's gonna take 4 to 6 hours to get it . It has never taken me more than five minutes to talk to someone, as there is never more than a single person waiting when I go in. Also never anyone in the drive thru either. So they aren't THAT busy.What takes so long? Your guess is a good as mine. But other places will get you your prescription infinitely faster than this place.I would also like to add that it appears as though nobody at the pharmacy even bothers to look at your prescription until you are literally in front of them, asking them what is taking so long. Then magically, all of a sudden, it'll be ready in 30 minutes! So there's no excuse.Edit:Update I was told to come back at a specific time to get it, having told the person I can't see and don't want to make multiple trips for nothing. Also my face is swollen to shit, and my eye won't open. All very visible, and yet here I am, at my designated time and it's still not ready.
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July 2023 by Prinessia Perez
They have long lines, they take a long time and my husband ran out of refills so they hitu doctor 3 months ago , doctor still hasn't respondedWhat do they do, nothing ? husband calls everyday he still hasn't got his breathing or psych medicine ?
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June 2023 by Jonathan Fleming
I wish I could give them 0 stars. They have been my pharmacy for almost a decade with no issues, then suddenly everything changed within the last year. Now;- Prescriptions are NEVER ready even when the automated system says they are ready. I've been told by several Walgreens pharmacy employees that "it's just their policy" to automatically mark the prescription as ready in 2 days regardless of its actual status. Very frustrating.- The wait to pick up a prescription that is ready (supposedly) is ALWAYS 45 min to an hour now! They are chronically short staffed and often weeks behind on prescriptions.- If you try calling them prepare to wait on hold for at least an hour every time! What's more, their phone system is programmed to automatically just hang up on you if you've been on hold for more than 30 min! The pharmacists try to get around this by picking up the phone every 30 min or so and putting you back on hold but most of my calls over the last month get disconnected after about an hour without ever even speaking to a live person.- When there's a problem with a prescription they no longer contact you to let you know anymore. Again, I've been told that it is now their policy to wait for the customer to contact them instead of reaching out. Since you can't get through on the phone that means you have to wait in line for an hour plus just to get issues sorted out. This happens EVERY TIME I get a prescription filled now.After nearly 10 years as a Walgreens customer I've switched to a different pharmacy and you should too.
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June 2023 by Tayllor Lambert
Easily the worst pharmacy in all of Redding.Every time I've come here to pick up a prescription, that had been called in to be filled hours ago even the day before. They don't ever have it ready. It doesn't matter whether they're busy it doesn't matter whether they're slow. Every time I go they always tell me it's going to be 45 minutes to fill a prescription. Even if it's called in ahead of time, even if it's called in the whole day before to make sure they have enough time. No matter what you will never get this prescription out of this pharmacy on time ever. I will totally be changing pharmacies. I've gone here a total of five times and every single time has been awful. I don't understand how they are still functioning. If I could give no stars I would leave no stars, negative even.
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July 2022 by Rawd O.
Whoever runs the photo department of this location is a power tripping loser. For over a year I've ordered posters whenever their $2 poster deal coupon comes up online (about once a month). It's a fun way to swap put decor on the cheap. Never once has "copyright" been an issue and actually today the other stores in the area had no problem printing my posters but some Karen (called himself Nick on the phone) decided he was going to exert whatever power he could despite me already getting an email saying it was ready for pickup. I suggest Walgreens corporate rewards the other stores and gets rid of this dud.
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June 2022 by Lorrie G.
On the one hand this pharmacy will make an attempt to order a requested brand, but on the other hand they make far too many errors far too often. I think part of the problem is staffing, there never seems to be enough people working behind the counter for a heavy volume if business. So many times I have driven to the store to pick up a prescription that they said was ready for me, only to find that the prescription was not there, sometimes because they didn't have it on the shelf and would have to order it. The obvious question is why didn't they check their inventory before promising the availability of the drug. Because I had a severe adverse reaction to a pharmaceutical version of a drug, I always call and speak directly to someone rather that go with the automated system. I called and explained my situation and expressly said I could not take brand x due to adverse reaction and specifically requested the brand I last had that was okay, no reaction. I was advised the prescription would be available in about 2 hours. I went in to the store the following day and not only was the prescription not filled, so that I had to wait, but when they filled the prescription it was the brand I specified that I had an adverse reaction to, the one I specifically said I could not take. This is one small example of the chaos and type of error I encounter all too often. So I went to an online pharmacy with success, after trying Walgreens other stores and their distribution center where I was told they no longer have the drug I requested. The brand they are using Unichem is not well represented online, an is one I will never take again. I learned that Walgreen's has no interest in tracking adverse reactions to any of the drugs they sell.
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January 2022 by Emily Crews
If 0-5 was possible I would leave it. I always call ahead and show up half an hour past the time they give me. 100% of the time my prescriptions are still not ready and I have to wait 20 mins- 1 hr more. Will be changing pharmacies after today’s pickup (told 12:30 showed up at 1 still not even reviewed by pharmacist) it’s now 3:30 we shall see
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December 2021 by Adam Andrews
Absolute worst experience in quite a while.
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November 2021 by Candace G.
I am not one one vent but the lack of customer service I received today for such an important and new issue really makes for a pissed off momma. The good news: our 7 and 9 year old boys got their 2nd covid shot today and are fully vaccinated! (Well, in 2 weeks anyway.) And they are feeling and doing great. Both were super excited to get it and I am so proud of them. The bad news: Apparently listening to the suggestion, or whatever you call it, of the pharmacist for the first shot 3 weeks ago to wait to get the vaccine card at the second appointment is not recommended (especially if the first pharmacist is not present for the second shot). And today's pharmacists would not write down the first shot on the vaccination card - EVEN THOUGH IT'S IN THEIR SYSTEM. What more proof do you need?! And to make it worse, and really piss this momma off, the pharmacist today told me "I could lose this one, too" when I told her one of the reasons the first pharmacist gave me when asking if we wanted to wait to get the vaccination card during the first shot. Apparently that stuck in her head. And so as not to blow up on her, I asked to speak to a supervisor who could help and she proceeded to tell me they couldn't help me either..."they'll just tell you the same thing." Long story shorter, I have a note into the pharmacy operations manager after talking to the store manager on duty as the pharmacy staff have no idea what customer service means. BUT YOU HAVE MY CHILDREN'S VACCINES IN YOUR SYSTEM!!! Who else can I ask?! So I proceeded to speak to the store manager that I had to ask for (the pharmacy staff had no intention of helping me further) who at least wasn't rude to me like the 2 pharmacy staff were. He tried to find a solution as I am sure I not the only one who has had this issue, or God forbid, would actually lose my vaccine card. Note: I was a dummy for not getting a vaccination card during the first shot, as I have experience with Adam and I getting our COVID vaccines and getting a card at the first shot. I didn't think twice on waiting since the boy's shots were at a pharmacy with records upon records, versus a senior center with on-the-go laptops.
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November 2021 by Kristene F.
I had an appointment for getting the seasonal flu vaccine. I filled out a lengthy form ahead of time, got to my appointment 15 minutes early as requested. Waited in the prescription pick up line as I was told to check in. Waited another 30 minutes when I was handed a blank form to fill out which happened to be the same lengthy form that I already gave them when I came in. I never could get anyone to tell me when I was going to get the vaccine, so I left after waiting 45 minutes and went to CVS pharmacy on Placer. I had no appointment but was in and out in 12 minutes.
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November 2021 by Amilcar R.
This Walgreens location is not that bad. I read tons of the reviews that this store has and I feel this store gets a bad rap. Trust me, this is definitely not the best Walgreens I have ever been to but the place is not completely terrible. The staff that work here actually are very nice. I have been to this location to or three times and every time I walk into the door I am greeted with a smile and they always ask me how can they help. That is something that you do not always get from big-box department stores. So the fact that kind and so willing to assist me with anything that I needed made me and my family feel very comfortable answering this location. The store is clean as well. There are a couple of items that seem to be misplaced on the Shelf but outside of that the store is in really good condition. All in all I am very happy with location. I also love by Sister location. The cream is always really good for my baby
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June 2021 by Jim Albertson
Parking lot full of bums and pan handlers.
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May 2020 by Leslee Landis
I have had nothing but problems since I switched to this pharmacy. They have never had enough of my prescription, I have had to go back there at least 2 times up to 4 times for one prescription. The staff is rude and uncaring, I usually do not give business ratings, but I have never experienced such unprofessionalism.
