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August 2022 by Cameron Dalton
Seems like online banking is a joke never works for me then I have to take time out of my day to call each time I get locked out.
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October 2021 by Gabriela Espinoza
Really bad experience today ! I went with my friend today to cash 2 checks , 30 minutes later she tried to make a payment but her card got decline ! We went back to the same bank . The employees made her feels like she was the one who withdraw that amount of money out of her bank but she didn’t ! They asked who was the teller who did her transactions ,we told who it was .At the very end the teller who cashed my friends checks she ”Accidentally” withdraw $380 from her accountHow is that possible ?
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August 2020 by marrica maxey
I opened an account and had an awesome time! It was fast and super simple! The mobile banking is awesome! Your able to keep track of your credit score and check your account in one app! Amazing compared to other Online banking apps!!!!
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March 2020 by Lorie Z.
Our experience with Tri Counties Bank and Maria Elena Maready, a mortgage specialist was excellent! We were referred to her by our neighbor, Nora Hill who also works at Tri Counties but in Chico. Both of these women are top-notch. My husband's parents gifted us their house in Red Bluff as they were moving home to Mexico and she speaks Spanish so she was able to communicate with my in-laws. We had no idea how to process a loan for the balance owed on the mortgage and Elena walked us through it. She was always available for my endless questions. She is a wonderful and efficient mortgage specialist and she accommodated us by meeting in Anderson so we didn't have to drive to Redding. We also had many documents to sign and we were able to handle 90% of it via email and also at the Red Bluff branch of Tri Counties and the women that work there are also fantastic. The whole process took only 1 month! Unbelievably fast! We are so happy with Elena and all of her team helping us to become homeowners here in Red Bluff!
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May 2019 by Pinto G.
Tri-counties Banks used to be North Valley banks. However it's not the same anymore. Service quality is run down. Most important is the bunch of fees that came along with the merger. You free checking and too notch service? Transfer your money or opened an account with Golden1 credit union. Golden 1 us by far the best of any local banks and way over better than Tri-Counties bank.
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September 2018 by James T. Kirk
I called to ask about which types of checking accounts are offered. I was immediately transferred, then the person I was transferred to, wanted to immediately transfer me back to this bank. What a clown show. Seriously. Get it together people. Pass! At least I got a taste before opening an account.
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July 2016 by Brandon Kongkeoviman
Rich is a very good man he is the only person in that bank that truly knows me I would've left the bank but I am glad that he was there to help me I am beyond thankful crying in tears of joy your amazing!!!! I won't ever for get this experience
