10AM - 3PM
2205 Hilltop Dr, Redding“The staff here has to be among the most respectful and helpful staff I’ve met, taking time to help me while I was confused with something concerning shipping my packages.I came to Wrap N Pack because I needed to send my family members some items they were relying on me to get for their daughters quinceañera. The staff was very willing to help me out and answer any questions I had concerning shipping my packages. The staff was also talked in such an uplifting tone which was way better than the stern and harsh tone I have received from staff members at other shipping services because of this I was able to easily communicate with the staff here and quickly get my package shipped.The staff here contributes to the nice, welcoming, and family friendly environment at Wrap N Pack with how willing they are to work with people such as myself and show nothing but kindness. I enjoyed the service I received here and will continue to come to Wrap N Pack when I am in need of shipping services as well as recommending it to friends and family!”
“13 years nearly of doing business and continuing to with Mail Biz. Great hometown people. With expertise knowledge in shipping and receiving packages/letters Always greeting you. When coming to get my mail, I feel secure knowing it will not end up in the wrong hands....100% satisfied...”
“the service was excellent. She assisted me helping to fill all the information ( English is not my first language) and she was patient with me when I didn't understand her, she repeat it slowly or in simpler way that help me understand her clearly.”
9:30AM - 2:30PM
6775 Woodrum Cir, Redding“No complaints here! Its easy to drop off packages that I prepaid and printed thr labels for. If you dont do it at home the line can be a little lengthy but that's the landscape at any shipping place nowadays. They also have printing services if you happen to be in a bind.”
“This place is amazing and the staff are fast and efficient! This is the spot for Amazon returns. The parking sucks but if you can get in there it is usually in and out. They also have a drop off been outside so you don't have to go in the building if you're returning day I was on or something else.”
“With the price of gas the way it is I use Raba busing for now. Yes it's a pain having to wait for a bus and having to walk further ( but exercise is good for everyone). I know it's not as convenient as a car but I save money taking the bus no matter if what would take an hr worth of errands takes 3xs that long. It's worth the extra time just so I can save on gas.”
“I went today to mail my fingerprints with a FedEx shipping label. I was waiting in line then a customer service agent, Luka, came to assist me so I don't have to wait in line. Luka took care to put separate sheets of papers between my fingerprints cards. He also placed card boards to sandwich the papers inside so they don't get bent and damaged. I was like were do you find such a great service in an American store anymore? Luka made my day today. I'm quite happy with his professionalism and diligence. He is definitely a 5 stars person. I enjoy doing business with FedEx.”
“Recently had a package that was not scanned as delivered. Honest mistake but an employee personally meet with the receiver to verify the package was delivered. Great Service! Thank you!”
“There was a long line waiting to be helped at the counter, but they have a self serve kiosk, 2 actually to assist with buying postage stamps, weighing packages for shipping, and a few other features so you don’t have to wait in line for the simple things anymore. Some things may still require an in person contact at the main counter to get handled but much quicker and easier to get in and out quickly with the new kiosk machines.”
“Mail biz Hilltop is much more than a mail drop or pick up. Chris and Sophia are so friendly and I'm completely sure my packages are safe n taken care of!! I have mail service at my apartments, but still have a box at Mail Biz!!!!??????”