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September 2023 by Elijah Astin
The whole experience with Safelite has not been good. They have rescheduled me 2 times now. Both times I have had to take those days off of work. I finally called and asked for confirmation that they will 100% be there for the next scheduled appointment as now I have to take another day off of work. They don't give you notice in advanced that they are rescheduling either. I take the day off, I am 1 hour into the time frame they had previously given me, and then I get a text saying my appointment has been rescheduled after regretfully taking the day off of work. Very unhappy.
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September 2023 by Nicole Kure
My windshield still isn't fixed. They came August 7th and left as they didn't bring the correct gasket. Apparently they are waiting on the part but I get zero updates. Can't get through on the phone to a human. I don't recommend them.
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August 2023 by Bobbie Valdez
I scheduled an appt to have my windshield replaced at the end of last month - I've had 3 separate techs from this company, come out to replace my windshield. The first time it was installed incorrectly (I didn't know this was possible) my rearview mirror fell off immediately. The other techs seemed to not want to do their job and said they were rescheduling me, but they never did.. Customer service # never has a human answer - no email response - the texting they suggest doesn't answer. I would assume this company was a scam, but I think it's just highly negligent and unprofessional.I still haven't had my windshield replaced and I'm already paid for it so apparently they're crooks too.
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August 2023 by MaryLake California Roseville Mission
It's the wrong address. It's just takes you to a storage unit19732 Collyer Dr, Redding, CA 96003
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August 2023 by DENNIS Corsi
Bad schedule
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August 2023 by Lesia C.
My technician was amazing. He went above expectations. I will always use Safelite in the future.
