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June 2024 by John Moran
I needed to get a brace for my leg this morning. I found what I needed, and it was very nice to have several choices to choose from.
While I was there at slightly after 8am this morning, a couple of thieves entered the store.
Brittany did an excellent job of getting the merchandise back and kicking them out of the store. I really appreciated her taking her job seriously and not allowing petty thieves to steal stuff, which in turn raises prices for the rest of us honest shoppers.
If I understood a comment she made, she's a veteran too, so thank you for your service!
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June 2024 by Shawn Saetern
DO NOT! Use this pharmacy.. they never pick up their phones, close their drive thru when they want, and will not have your meds ready for you as your doctor prescribes it. I hope this place gets investigated because their practices or unethical and illegal.
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May 2024 by Rick Osbrink
Horrible customer service! No one will answer the phone. They keep sending you back to the phone tree, or put you on hold and never pick up. This last time I hung up after 15mins of waiting. Been trying for 2 days to see if my prescriptions ready.
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February 2024 by norman brewer
the employees are exceptional they need more the store is a bit shabby stock runs low sometimes
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February 2024 by Raymond Fox
weee out of items that i wanted yo purchase but i don’t blame the employees. they were great.
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January 2024 by Jess Cyphers
I had an amazing experience the first time I ever came here because walgreens took 3 days to fill my prescription and rite aid did it in 15 minutes. But let me tell you, THEY ARE NOT GOING TO ANSWER THE PHONE. Since I've started coming here I have never been notified my prescription is ready ive asked to be signed up for texts and EVERY TIME I have called I have NEVER had anyone answer. I asked them if they're phones work and she replies I'm only one person... there's 4 others in there and while it may be her job she's not doing it. I called at all hours today to pickup my medication for my son and there was never and answer. This place is a literal joke.
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January 2024 by Jessica Vargas
I am so grateful that this pharmacy filled my insulin on the spot and I maybe waited 5 minutes. I had been waiting on the Anderson pharmacy forever and finally I gave up. The blonde lady in the pharmacy with the tattoos is amazing. Thank you.
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January 2024 by Brittany May
They no longer have phones for you to call to see if your script is in or ready.Some of us have to walk to get to the pharmacy, and they took away the option to call in.Tried calling in to re-fill a script, and nothing, can't even speak to a human anymore.Please fix this; that's pretty far for some of us to walk, and then having to wait 2+ hrs to refill our script...it doesn't work online anymore.Please bring back the phone service
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January 2024 by Sandi Orner
They had everything I was looking for. There were no lines. The associate was polite, friendly, and fast. Prices are great. The store is clean. There is lots of free parking.
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January 2024 by S O
They had everything I was looking for. There were no lines. The associate was polite, friendly, and fast. Prices are great. The store is clean. There is lots of free parking.
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December 2023 by Lori S.
This place is ridiculous. The drive-thru is closed. Their website states that the pharmacy is open from 8:00 a.m. to 6:00 p.m. I went this morning at 8:10 a.m. and the gal said "Oh, they're not open until 9:00 a.m." Forget it. I'm going to switch my pharmacies.
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December 2023 by Michelle W.
Rite Aid really needs to get it together!!!! I'm not the only one having issues for weeks now! After at least 18 years with them, I'm done. The things they are doing is unacceptable.
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November 2023 by H Damewood
I’ve been using this pharmacy for awhile and it’s been ok. Yesterday I went in to get my prescription and asked the clerk for a flu shot since the app , website, and advertising says to just walk in for immunizations. The clerk was very rude and told me they couldn’t do it because they had to have a pharmacist. There was a pharmacist there and they don’t have to leave the area to give someone a shot for 1 minute. I know about pharmacy requirements and asked to speak with the pharmacist who basically told me he didn’t have time and it didn’t matter if I had an appointment as they weren’t doing immunizations at that location. The pharmacist and the clerk were both very rude. They could have just said I’m sorry but we’re short staffed or something and we’re unable to give immunizations at this time, but no they just said they’re not doing them. I called today about a Rx and spoke with the same pharmacist who told me the doctor hadn’t authorized the Rx yet which is a lie because I spoke with a different pharmacist who told me it was just waiting for the 30 days to pass before it could be filed. My doctors office also told me earlier in the week that they authorized the refill as they do every single month. Then the pharmacist told me he didn’t know how to put the Rx in filling and had to ask the pharmacy tech. The tech also told me it hadn’t been authorized and then I repeated everything again and guess what, oh it was approved and was so rude about the fact that she had been caught in a lie. I also overheard another employee tell a customer that they didn’t have a working restroom for customers. It’s easy to see why Rite Aid has filed for bankruptcy. Abysmal.
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November 2023 by S Flower
I’ve been using this pharmacy for awhile and it’s been ok. Yesterday I went in to get my prescription and asked the clerk for a flu shot since the app , website, and advertising says to just walk in for immunizations. The clerk was very rude and told me they couldn’t do it because they had to have a pharmacist. There was a pharmacist there and they don’t have to leave the area to give someone a shot for 1 minute. I know about pharmacy requirements and asked to speak with the pharmacist who basically told me he didn’t have time and it didn’t matter if I had an appointment as they weren’t doing immunizations at that location. The pharmacist and the clerk were both very rude. They could have just said I’m sorry but we’re short staffed or something and we’re unable to give immunizations at this time, but no they just said they’re not doing them. I called today about a Rx and spoke with the same pharmacist who told me the doctor hadn’t authorized the Rx yet which is a lie because I spoke with a different pharmacist who told me it was just waiting for the 30 days to pass before it could be filed. My doctors office also told me earlier in the week that they authorized the refill as they do every single month. Then the pharmacist told me he didn’t know how to put the Rx in filling and had to ask the pharmacy tech. The tech also told me it hadn’t been authorized and then I repeated everything again and guess what, oh it was approved and was so rude about the fact that she had been caught in a lie. I also overheard another employee tell a customer that they didn’t have a working restroom for customers. It’s easy to see why Rite Aid has filed for bankruptcy. Abysmal.
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October 2023 by Kirsten G.
I've given them so many chances to do better, but every time I come to get my prescriptions they are never ready on time, nor do they answer the phone to confirm if your prescriptions are ready to pick up. It's just unfortunate, it's gone on like this for years and there has been no improvement. "We're short staffed" is the only excuse I've heard and there are always multiple people working. I will be refilling my prescriptions at a different pharmacy. It just isn't worth anyone's time to refill here.
