-
January 2024 by Jessica S.
These people at the front counter are EXTREMELY disrespectful. I took my 17 year old last week and it was fine. Untill we got to the pharmacy to only find one perscription. Easy enough fix. Brought him back today as his ear isnt better. Got there at 115pm, was told he was put on a schedule with a dr for 2pm. So we waited in our car. They came out and gpt us at 210pm put us in the back in a room and there we sat for a whole hour longer. I open the door to no one. So decided to call them while waiting in the room. Was told they would find the M.A. 20.minutes later we try to leave. We get nearly.to the exit door and see an old dr that i had know for years. He told the people at the check in coumter he would be willing to see us. Yet all the people did at the check in counter was basically keep trying to point out that some check in form tgey tried to say i filled out states in takes up to 2 hours etc and how im not allowed to be in this area with an MA trying to make it out like i was notified of all these terms i am breaking wich was the worst treatment ever. I will never return again.
-
May 2023 by Kathy Hurley
Have been using them for over 20 yrs. Always friendly & quick to help
-
April 2023 by Lydia C.
The staff is very invalidating and l'm very disappointed that they let me wait there, outside for almost 3hours, without informing me What's going on. I went inside to ask: "Why l have not been called" My son had to sign an affidavit to give me, the grandma permission to take the grandson for a visit-Apparently they gave him the wrong form and then refused to see me and my grandson. I told them that he had a serious condition but they didn't care. They told me to come back the next day
-
April 2023 by Michelle R.
Worse clinic ever the front resptionest was RUDE an the security guard was just standing behind me looking at me. Made me feel so uncomfortable I was to the point I wanted to just walk out but I had physical therapy.i wouldn't recommend this place. An also the lady that does the screening was a total B**** I know She was talking about me behind my back just because my mom was with me to help with my daughter that had really bad separation anxiety an she made my mom an daughter leave. Won't be returning to this place i don't know how their still in business.
-
October 2022 by diana muahz
Fast, friendly, efficient
-
March 2022 by Russ
Always fast, friendly,clean and professional they genuinely care.
-
July 2021 by Robert J.
the medical receptionist are rude they treat people like they are just a nuisance !
-
October 2020 by Unicorn U.
How they stay in business is beyond me! My son has been assigned to them for a couple of years and I have been trying once every few months to make an appointment, to no avail. Only choosing them because they're only 4 or 5 options in this entire area that anthem blue shield has in network. Every single time I call I have to leave a voicemail or talk to someone who has no capability to schedule and puts me through to the only human being that has authority to schedules voicemail, who doesn't call anyone back. I have tried every 2 to 4 months for 2 years. Forgetting to call back sooner than that as a follow up, because I actually have a life. Just switched doctors with our insurance company and told them they should get rid of this b******* clinic because it's an embarrassment to anthem blue shield.
-
December 2019 by Nancy W.
Beware establishing yourself as a patient here, you won't be able to get away. Red Bluff is 45 minutes away and once my sister went here one time for a pulmonary emergency rather than Redding, she was turned away from a scheduled appointment with the pulmonologist in Redding and required to get to Red Bluff despite medical hardship. Wrote a letter - got no response. Not happy about their policy of not letting you go to see the doctor in Redding despite her dialysis doctor not recommending she go right after dialysis. She has to be rushed down there directly from dialysis. It is totally without consideration to her best interest. Tacky, unprofessional and lacking in common sense and empathy.
-
September 2019 by Silvia M.
Avoid this place at any cost. My mother just called me in tears after seeing Denise Pearson (Family Nurse Practitioner) for a well woman exam. She belittled her, told her she did not need it and refused to do a breast exam. She asked her over and over why she thought she needed one, my mom insisted it had been over two years since her last exam. Denise then told her it's best to get them every 5 years, but then insisted it doesn't matter since she will die regardless, who says those things to a patient!?! This woman clearly hates her job.You really have to be in a very dark place and hate yourself to treat another person like this. I hope she gets some help.
-
August 2019 by Benjie T.
This is the worst "health care" facility of any type anywhere in the world that I have visited. You will regret going here from virtually the moment you step in the door. Be smart and be healthy - don't go here.
-
July 2019 by Celia E.
DO NOT GO! My mother called ahead of time before my father went in to make sure this was URGENT CARE and if they took the insurance exclusive care, whoever my mother spoke to told her that yes and took the $20 copay that is listed for their insurance as copay for urgent care when my father went in(we do not live in the area we live in Southern California my father is away for business). In the middle of July my mother received a bill of over $100 she called her insurance and was told that the clinic hasn't been paid because they listed his visit as a DOCTORS visit and not URGENT CARE. My mother called today 7/31/19 and spoke to, I believe, Antonia and when my mother started detailing the situation she said that they were indeed NOT an urgent care and if they were to bill her insurance as such it is considered fraud, okay, then why was the insurance card taken or why was my father received as a pt in the first place when he went in for a UC visit and was going to be billed later. So he went in under FRAUDULENT pretense and someone at the front should have explained they were not UC and my father would have walked away with the $20 your office took. We are currently awaiting a phone call from the CFO for this to be rectified. your front office threatened to send to collections, well, go ahead you either want to "commit fraud" and get paid by the insurance or you simply won't get paid because either way there was fraud being committed here and it was by your office. so just beware to get all the details and write the names of the people you spoke with and time you spoke to them because they will turn around and call you a liar. As a matter of fact I'm sure there's better facilities in the near by area go ahead and avoid this one if I could give this place no stars I would
-
March 2019 by Ed W.
Greenville Rancheria in general is a fairly good place it was until I was appointed to an assistant physician who thinks he's God name the max hemping I have been in a patient at the Rancheria for almost 15 years once I was under the care of Max I became part of an assembly line on the conveyor belt of patients that ran through his office my last appointment I was real sick with a multitude of conditions after only getting an hour of sleep for about a month each night I went in there and was so incoherent from lack of sleep I was struggling to form sentences I sort of thought Max was my friend as well as my physician after the appointment he told me he was going to refer me to a specialist 3 hours later I got a phone call from the Rancheria notifying me I was no longer the patient and I was just missed from the Rancheria what betrayal Max humping is a complete a** I would not recommend him to mow my lawn or even clean the dog crap off of it avoid this guy at all cost.
-
July 2018 by Elizabeth P.
It used to be a good place to receive care, but it has gone downhill. I received mediocre care recently there.
-
December 2017 by deborah d.
My most favorite Doctor there is Dr Chesney. She is so patient and takes the time to really hear you. Check in people are professional. I've done very well at this clinic.
