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September 2024 by Michael C
Scheduled an appointment for 9 a.m. to get 4 new tires put on my wife's car, arrived early. At 10:45 I asked for an update; I was told they had one more tire to put on. 45 minutes later I get up to ask for another update; I am told the car is ready. I go into the car, and my tire gauges show that 2 of the tires only have 25 PSI of air in them. Kia apologizes and takes the car back again. 15 minutes later... 15 minutes, mind you, to inflate 2 tires... I am told the car is ready. I look and see that none, not a single one, of the tires have the tire caps on. I know all 4 were on when I brought the car in. By this time I am absolutely done. 3 hours to put on 4 tires, and they couldn't even do it right. Never again Kia, that is the worst tire service I have ever experienced in my 30+ years of buying tires. Nothing else is even close.
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August 2024 by Brian Meeko
Trying to buy a Kia part however when you call it promts you to press 3 for parts then transfers your call to receptionist who then asks where she can transfer your call (why did I press 3 then) and then she tries parts and they never answer so she gets back on the phone and say would you like the voice-mail multiple days same experience
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August 2024 by Teresa Co
I worked with Payton Fullmer and he did a great job!! I was talking to multiple dealers at the time and he was the one that always kept me posted while searching for the exact car I wanted.
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July 2024 by clara smith
Always professional when I go in to get my oil changed! Everyone greets me. Things are done in a timely manner. Facility is clean. Employers are dressed well. The vibe is always good. Would 100% recommend!!
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June 2024 by Joe Norcross
Peyton was amazing help on buying our new car. Friendly, knowledgeable, and a real down to earth type. Makes the car buying process as low stress as possible. Plus, he does magic card tricks. If you need to buy a car give Peyton a call.
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June 2024 by steve dias
I have to say I am the owner of market street automotive here in Redding I do all my own repairs and brought my car in for manufacture recall and your service writers are polite clean and professional the service staff had my car back in a couple hours just as they said and everything is great keep up the good work.
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April 2024 by Luis P.
Reading the reviews of Kia Dealerships near Chico CA, it became apparent there were only 3: Roseville Kia, Geweke Kia in Yuba City, and last but not least, Redding Kia. As an owner of a Kia I found myself reading back and forth which of the 3 mentioned above was the better for servicing the vehicle. Reviews at best are tricky, and at worst can be severely misleading. Noticed that one of the two websites tends to rate higher than the other. Is an arduous task to read reviews, from shinning 5 stars to devastating bad 1 stars. The best formula I have found is the law of averages. The thing is that KIA has to be serviced at an official KIA, simple as that. So I chose Redding KIA, 70+ miles from Chico. Let’s just say they seemed the better choice.
Took the 99 and slowly but surely enjoyed the sights until connecting with the 5 Freeway.
Service Department, attentive and courteous, service needed executed well enough to please my critical nature. Service advisor helpful and efficient at his job Mr. Jose Yzaguirre, led me to believe fair play would take place. I’ve had over the years some scandalous businesses demoralize me to no end, among them the car industry, which should come as no surprise to some good people.
Must mention Monica? nice lady who set up my appointment and extremely congenial on the phone while doing it.
Overall, my first visit in Northern California to Redding KIA could be considered a thumbs app. 4.5 Stars.
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March 2024 by Akira Maxey
Dude, we been waiting since 8am it's now 2pm. Do the math, the wait hour is ridiculous.
It's not the wait bothering me, it's the fact that our car (KIA) took a dump on Buck Horn late last night, had to sleep in the car all night, not gonna lie the KIA not built to sleep in. Felt like I was sleeping on a jail bed.
I'm tired and hurting, and don't want to wait 8 hrs just to do a oil change, and fix a belt. Was told at 11am it be a hour, nope they come back out again at 12:30 pm and says it be a hour more....
My word to the wise, go to a other dealership in town or if you really want a KIA travel some place else.
Kia do better, you are a billionaire company and it's a shame how you treat people.
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February 2024 by Rod Bise
Oil change appointment 230 it's 4pm and still waiting omg why make a appointment
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December 2023 by Cissy Brazil
My 2012 Kia Sportage blew the motor. Thankfully, the chassis was still in warranty. I got a refurbished motor and has Flawless ever since. Very friendly people and even though I live over 2 1/2 Hours away, I would make the trip to them for any thing having to do with my Kia. I purchased my car from San Jose California but when I moved up here, I had to find another dealership. Thank you very much!
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December 2023 by Patricia Bacani
They are always nice and helpful!!
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November 2023 by Tyler Hoffman
Payton is the man
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October 2023 by Tomi Arteaga
Mr. Peyton Fullmer, what a guy. The whole buying experience at Redding Kia was amazing. No pressure, no terrible salesman pitches, no one unhappy. I have had 7 new cars in the past 10 years and this was by far the easiest dealership/salesman I have ever worked with. Thank you Redding Kia and Peyton! And the sales manager
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October 2023 by Matthew Konar
YIKES - AVOID AT ALL COSTS. I just had a salesman named Kyle call me back to make snotty comments because I told him I wasn't interested in a car. Talk about poor customer service!
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October 2023 by Kathryn Bunnell
I would like to thank everyone at Redding Kia, they are all friendly, courteous, and helpful, especially Samuel the sales associate that helped guide me with my trade-in. I never go anywhere else. Great Job!
