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December 2023 by Teesha Buchanan
Clean and friendly. Very helpful staff and good selections for your pets
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November 2023 by Chris
Just wanted to give a shout out to Lindsey, she was really helpful and a great person to talk to, I have an old cat that I love that is going through some issues and she was very helpful and sympathetic, appreciate you!!!
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November 2023 by Robyn B.
I am only giving a 1 star because I had to give them something. I have been taking my dog to them for years and live two hours away. I had an appointment today and received a phone call a half an hour before his appointment saying that they have opened up a new location and the groomers that normally groom him are working there now so I would need to call that location and make an appointment. I live two hours away! My dog had an enlarged heart and they knew that and my vet informed them before every appointment that he is fine it's just a matter of picking him up and putting pressure. I did not make this appointment online I called them and they had all of this information way ahead of time. They were very rude and dismissive to me. I would not recommend this location to anyone. Very unhappy.
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November 2023 by Daniel B.
To the fat, bearded employee who was standing there with two older dogs, this review is because of you. Went in to pick up cat food and had my 3 year old with me cause he likes looking at the animals. He was really excited to show me the chinchillas. So he run over to them, which happened to be by the fat bearded employee, who yells, and I mean YELLS, "HEY! SLOW DOWN!!" to my boy. You are lucky we were with his grandma, cause I was seeing red and she could tell and calmed me down. So, TLDR: go here if you want a fat employee to yell at your kids if they're having fun at a pet store (heaven forbid...)
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November 2023 by Heidi Heath-Fetzer
Bought flea/tick treatments (6) at 39.99 from locked cabinet. When opened at home 4 remained in the box. Apparently product can be returned and resold without being checked for missing merch. Have an associate check the box before purchasing.
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November 2023 by Sterling Tenney
Walked in and found a great deal on clearance dog food. Helpful friendly staff. Clean store.
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November 2023 by Hunter Hutchens
Ash A does an amazing job grooming my dog Cooper. She is very welcoming and always makes sure my dog is comfortable. I would highly recommend.
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November 2023 by Charlene Wood
Excellent customer service from the worker that was stocking sadly. I can't recall her name. But not much of a selection for cat toys tho
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October 2023 by Robbie R.
When I need kitty litter, this is the place I go because it's the best prices and my kitty likes the Petco bulk litter. You can save a few bucks if you bring your own empty Petco container and just refill it at the bulk refill station in the store. One tip if you do this, is use one of your old Covid masks as you shovel the litter as it makes a big dust cloud as you pour it into the provided funnel. I usually get 3 or so containers refilled and save some money.
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October 2023 by Kathleen S.
The prices have been at least three times incorrect for me and the store is frequently messy.
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September 2023 by Matt Granger
Very nice store. It's brand new as of this review. The staff were friendly, the store was well organized, and the animals for sale appeared to be in good environments. It's a great location for a pet store in South Redding.
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September 2023 by Dee S.
Love this Petco very friendly people always will to help you find what you need and offer so many services it's a one stop shop from pet grooming to buying pets I bought a snake and he's got the greatest personality the sales person helped me pick everything to care for my new snake thank you Petco!
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August 2023 by Rich Perez
First time to Petco for my 13 year old Morkie. I booked the appt. online and chose the cost for type and weight. When I returned to pay, I was charged $85 with all the taxes and tip they asked for. Way to expensive. My dog looked ok, there was areas around his back legs that were missed and he wasn't fully finished, there was locks of hair falling off him when he got in the car. I feel the cost at appointment setting must match the price you pay, otherwise it feels like a scam. Won't be going back anytime soon.
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August 2023 by Dave L
Shame on petco. Went to see the new store. Have about 1000$ in salt water clown fish all set to die in the new tanks. Tanks not pre cycled. Fish clearly in distress. New tank syndrome was very present. I would expect more from a company who's slogan is animals come first.
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August 2023 by Victoria Valdez
Crystal E went above and beyond to make sure my dog Blue was comfortable. It was his first time there and he was especially nervous. He is very wiggly so he isn’t the easiest dog to groom and gets excited easily. Both Crystal and the dog bather were outstanding in making sure he felt safe and also did an amazing job grooming him regardless of him being nervous, he looks so handsome and I am so grateful for their amazing service. Thank you!