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October 2023 by Helena G.
I have been waiting for a prescription for 1.5 hours. They keep telling me they just watched the pharmacist put the pills in the bottle, and it'll only be 5 minutes. Those 5 minutes started half an hour ago, and the pharmacist is still working on it. I am going to make sure I transfer prescriptions to Amazon to receive them by mail. What really ticks me off is the unhelpful ladies at the counter that keep lying to me.
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January 2023 by Mary Wilson
Efficient, friendly, knowledgeable service from both the pharmacists and customer service personnel. This is my new go-to CVS pharmacy location.
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September 2022 by Google user
Best CVS Pharmacy in Redding. Staff always helpful and friendly. Never had a bad experience with the one on Court St. I just moved to a different location in Redding and now the one on Court St is further away. But I have read the reviews on the other ones closer to me and none of them compare to the one on Court St. The longer drive is worth it
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April 2022 by Cynthia Orick
Best CVS Pharmacy in Redding. Staff always helpful and friendly. Never had a bad experience with the one on Court St. I just moved to a different location in Redding and now the one on Court St is further away. But I have read the reviews on the other ones closer to me and none of them compare to the one on Court St. The longer drive is worth it
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January 2021 by lolo lulu
They give great service, friendly staff.
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December 2020 by Derrick Bowden
The overall customer service \\u0026 store experience is pleasant \\u0026 Most of the time our prescriptions are ready on time without issue, the only bad part for me is every since owens became CVS pharmacy the manufacturer of my meds changed \\u0026 the medicines don't work as good.?
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December 2020 by Katy Thanks
Extremely rude older woman working the drop off counter. First time we chalked it up to having a bad day since everyone has them. Second time we switched pharmacies, there's no excuse to be rude to people for no reason at all.
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June 2020 by james brennan
Ben has a very nasty outlook on pain meds.. filing a complaint with the better business bureau for charging prescriptions when insurance completely covers it . These people will make you jump through every little loop. Incompetent as can be.
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August 2019 by Kris I.
Apparently, all of these 1 stars are accurate. 10 day from date of the script and I am still waiting. Looking to find someone who can fill a script in a few days.
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August 2019 by Kris Bourgeois
By far the worst pharmacy I've ever used. I switched from the CVS, on placer, due to long wait times. For the first 6 months I had no issues.
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July 2019 by Debora D.
Sooo this review makes me a little sad to write. I like smaller businesses. I transferred my scripts to this pharmacy because I thought it would be nice to work with a pharmacy who might know me verses a HUGE corporate store. Big mistake. My refills after one week have not been filled and apparently they are not set up to follow up with the doctor. I am used to everything being automated. I asked how they monitor refills if they have not heard from the doctors. They said they wait to hear back from patient. Okay, the problem with that is I spent two days previously trying to call in and no one was answering the phones or my calls were being dropped in the air. So I had to start over. Now I'm out of meds that are crucial and they are closed for a three day weekend. When I asked if they could follow up with a phone call. They said it is impossible possible due to lack of manpower. Wow. So I had to transfer my scripts back to my pharmacy and wait it out. Hopefully, this does not cause an ER visit.
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May 2019 by Kris B.
Called to order seizure medication for our dog. Was quoted a price and when we drove to pick it up the amount was double the amount we typically pay. We were told that the bottle was double the amount we had and when we came home to check it was actually the same size. Place is a rip-off. Don't go
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February 2019 by Vic McMont
This pharmacy receives 5 STARS from me for going above, and beyond my expectations in assisting with my medications. I appreciate the Med Sync program, and the convenience of the mailing program as well. I find the entire staff knowledgable, professional and FRIENDLY. I highly recommend this pharmacy.
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January 2019 by Samantha T.
Wow - "customer service" should definitely be in quotation marks here! Transferred an Rx here because it's closer to my work - big mistake. My previous pharmacy was great - on auto pilot for updates, text message to refill and always early enough and easy to pick up. I only moved because Owens is closer to my work and I thought it might be more convenient - nope! I never got a call or text that it was time to refill my Rx. It was automatic before for me so it was out of sight and out of mind for me to think about until I realized I was out. Well, that happened on a Sunday and they're closed on Sunday. I go in Monday and only then am I'm told I'm out of refills and need to call my MD. Still trying to work out the kinks I did that. Come Thursday, a major Holiday and they're closed I've now gone four days without my medication. So I go in on Friday and request they transfer my prescription back to my previous pharmacy. They didn't ask why they were loosing my business and didn't seem to care. I was given the one refill my MD had called in and it was $10.00 MORE than my other pharmacy. Crazy! I have since been able to get set back up with my previous pharmacy and regret ever leaving. What a hassle!
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January 2019 by Georgia F.
I posted a review oh Anderson pharmacy last month but it wouldn't let update the news I received today. I got my Medicare Summry of charges I have received. The Anderson Pharmacy charged Medicare $69.06 for a flu shot I never got. I went to Safeway Pharmacy they charged $26.26. Checkwhat Owens is charging Medicare (price gouging)
