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June 2024 by Jon Searl
Great service as always
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June 2024 by James Miller
The Manager James is very rude bad customer Service, only person in the store that does a great job is Frank!
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May 2024 by Juliana Warmington
Parts is arts
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April 2024 by Craig Stephens
The parts when I need em
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March 2024 by Dennis Gordon
I called the store and spoke to James Hughes about ordering some brakes and rotors for my Toyota 4runner. I told him I needed midgrade brakes of the 3 options provided. I specified I needed a full set front and rear. He tells me to come on down and he will have it all ready to go for me. I arrive and James pulls everything up in the system and I reiterate this is for a full set front and rear mid grade brakes. He assures .e it is correct. I pay for the parts and he helps me load the parts up. I get to the shop and my mechanic asks where my front rotors are. Long story short, had to return all of the parts to my card and recharge my card $400 because he screwed up. At this point I am fuming as well as having my wife pissed because $300 I was charged previously is in limbo of hitting our bank account. It took 5 business days to receive the refund tying up our money instead of James doing the right thing and to manually override the prices on the rotors and getting us on our way. I will not do business with them until James Hughes is terminated.
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March 2024 by Ryan Bonillas
Horrible Sales clerk, old man always has attitude and looks like he hates his Job.
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January 2024 by Joel Jefferson
Very knowledgeable staff, willing to help people like me that don't always know what to ask for when addressing car issues. If you buy windshield wipers they will install them for you.O'Reilly's staff will also be able the time to bring out their ODBC reader out to your vehicle to read the codes that prompt your engine warning light, so that you'll have an idea of what is going on; whether it's a part you can buy and replace yourself, or if you'll need to see a mechanic. But knowing something about what's going on before you see your mechanic can be half the battle right there!
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December 2023 by V Crz
Amazing costumer service. Got a battery installed in a couple of minutes. My car was making other noises and the associates were more than happy to help to try and see if they knew what the issue was. Honestly they went above and beyond. They were super transparent with prices and willing to help thank you to Travis and his other coworker associate! I recommend this location!
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November 2023 by Mark van Brenk
This location often seems understaffed, but the folks there seem to be experts at juggling because they've yet to let the ball drop on customer service.
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September 2023 by Dawn Bingham
Giving this location only two stars because I found what I needed. I said hello to the employee when we walked in. I located what I needed since he offered absolutely no a knowledge meant or help. I figured out how to replace the part I needed again without help. He took our money and that was it. No customer service whatsoever. Maybe he was having a bad day. Hope it’s bette r
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September 2023 by Mikey A
Don't go here for parts. Bunch if grumpy a holes on the counter who can't give you the right info at all. 1 smells like he's drunk 24/7 this is hands down the worse parts store. Rather go to napa and deal with them...
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September 2023 by Timothy Ray Delatorre
This place surprisingly has many knowledgeable women working there and holding true to Redding business, friendly.
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August 2023 by Steven Spangle
Everything at requests great service.
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August 2023 by Steven Heaton
Had all the parts I needed for my old truck
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July 2023 by Gene Stanfield
I always go here for parts and they always have what I need. If not they order it and have it within a day or 2. Great price, good advice,always helpfull.
