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February 2024 by Mark Krauhs
Awesome store.
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January 2024 by Casey Lockhart
Service was horrible. Stood there while the employees chit chatted with friends and were never helped. This has happened more than once. Won't buy my guns here. In response to your comment. No we were there an hour without as much as a hello. Like I said, not the first time. Maybe the gum guys shouldn't be chit chatting for an hour about life? Just a thought.
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January 2024 by AR Wolfe
Thank you other reviewers. I drive past here all the time. I saw they had a bunch of guitars in their pictures, and as a guitarist looking to treat myself I thought I’d stop by. However their reputation is so bad I won’t bother. All I hear are horror stories on and off line. It is a pawn shop after all so I don’t expect much in character from their main clientele nor the people who work there.
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January 2024 by Frankie G
Awesome place to buy Guns jewelry tools and electronics Or best of all like I do mostly pawn some of my loved items and get good amount for them when I need a little extra that month and way better rates than loans like from check into cash places like that because you have longer to pay back and loan or pawn. It helps out especially nowadays Hard pocket hitting prices lol. Check it out I got loan for 75 and paid back 98 5 months later. Math good compared to payday loans over 35 percent....
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November 2023 by King Computers
Went into Olde West on 10-27-23 and stood at the counter for over 5 minutes. During this time Multiple employees walked passed me and even looked at me but never asked if I needed help. I was passed over 10+ times by employees. Finally I asked for help and the young man that helped me seemed like it was an inconvenience to stop and help me and his demeanor was irritation about this. I called back on 10-23-23 to inquire about the equipment I was looking at. Was put on hold for over 5 minutes after speaking to a lady at the loan counter about the equipment. I just hung the phone up. Awful customer service just cost them a $1000 to $1500 sale.
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November 2023 by Miss Ioleen
Won a gun through DU the night prior, went in the next morning at 9 when they opened and was told the gun wasn’t in the store… So had to go back a different day to start paperwork.Went to pick up my gun, got home and was given someone else’s gun, had to go back a forth time. When I went in to exchange it for my actual gun, the boy at the counter didn’t even have the decency to apologize for the inconvenience or their fuk up.I won’t be going back.
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October 2023 by Feral P.
Great place to buy just about anything. I go there for the guns. Bob is the star employee there, he knows his and is willing to spend time with you and make you feel comfortable with your purchases. The other guys are tolerable at best. I think they deal with a lot of law enforcement and the attitude rubs off. If your not one of them, and are unfamiliar with some guns, you are not one of the valued customers, no matter how many guns you may have purchased there in the past. I have had good and not so good experiences with the gun staff so still worth shopping there. New and pre owned guns are plentiful and comparably priced. The ladies in the front are always friendly and greet you with a smile and a friendly hello.
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October 2023 by Mason Young
I had my engagement ring sized and they replaced the diamond with a Cubic zirconium and within a week it separated
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September 2023 by Robert J B Roberts
I recently went to Old West gun and loan .. this is one of the best businesses ever went to . very friendly and professional employees and they got everything you can think of in the store from a large selection hunting rifles , tools, and jewelry. I seen a really nice pool stick that I want and I'm going back to get it on payday . thank you Old West guns and loan company.....
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August 2023 by John L.
Love Old West! If I want to sell something, gold, knives, guns, I go to Old West to see what they will give me for it. Whatever they say, I multiply X 4 and that is what I advertise it for. Works like a charm!
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August 2023 by Tony H.
My brother-in-law bought a scope from them he brought it out after his line board by them. We went through a box and a half of shells and finally got it Saturday and we had one problem right off the bat. The scope had slid forward we had to loosen the screws and slide it back so we can adjust the power. He went in there after we sided it in back to the store, and Dan himself. Call my son-in-law that they mounted the mounting brackets on backwards so he took the scope off put the brackets on correctly boarded in again I just walked away. My son-in-law also was down there to buy a gun case for that gun. They only gave him a 15% discount, that was bullshit that was bullshit that they didn't replace the shelves that he had to waste trying to siding a gun with the mounting brackets placed on backwards the second guy he was talking to said that he's lucky they didn't charge him for remounting the scope again bullshit are used to deal with that store a lot I bought all my guns there. My father bought his guns there, but for some reason their service as poor as it could be, not like it was 40 years ago when the old man 100 I've gone in there for 40 years more and it just keeps getting worse and worse
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August 2023 by Robert
Bought a Silver Western Turquoise Arm bracelet here for $215 few years ago on sale and tried to Sell back today , they offered $25 bucks , how is that even possible it came from here and is excellent condition. SCAM ARTISTS, DONT SHOP HERE REDDING FOLKS.. .999 SILVER.
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June 2023 by Natasha Keys
Went in to sell a couple items so I could fix my car the woman behind the counter was extremely rude to me and refused to even look at the items I brought in. Worst pawn shop in history definitely will not ever do business with them in the future. If you need to pawn or sell items don't even bother with this business.the exit was also blocked and it made it difficult to leave.
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June 2023 by Teesha McNeal
Man was extremely rude to my boyfriend who was trying to purchase a gun. And kept giving him dirty looks for no reason made my boyfriend pretty uncomfortable.
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May 2023 by Courtney V.
Not very helpful. Also Mac books are Apple products so I'm very unclear on the whole "we sell MacBooks but not apple products" a MacBook is an apple product. Maybe a little clarification would help potential sellers know that this isn't a place that accepts apple products.