-
June 2023 by Ian R.
I have a Honda CR-V and live 150 miles away from Norm's in an area where I would rather not use the local service options. I didn't want to make another local appointment to drop my vehicle off and have it serviced whenever someone got around to it. So, based on positive reviews, I took a chance on making an appointment with Norm's and drove there for service.There was a miscommunication on my model but Norm ordered and received the correct parts in town quickly once that was resolved.I was able to drive away in a couple of hours and arrived back home by the afternoon. It was no hassle at all.Norm took a couple of minutes at the end to explain to me how I could do some more visual diagnostics on the vehicle myself, quickly pointing out a few relevant parts with his flashlight. He obviously didn't have to do that, but this is going to save me a lot of time later.The prices were very fair. When I looked up the services on Google for approximately what they should cost, Norm charged me around that amount. He also said for some things he wouldn't charge too much extra for if I wanted them done at the same time. This was much different than places I am used to who will charge me twice for taking apart the same thing once. Even with $50 in gasoline, the service was very affordable.I'll be spending all my vehicle maintenance budget with Norm as long as his business is still open. I'd be confident to recommend this business to anyone who has a Honda. My vehicle now runs a lot better than it did before and I feel like the money I spent went to someone who deserves it for quality work and excellent customer service.
-
April 2023 by Bryan S.
Norm is awesome. He will never give you the run around or false expectations. Pricing is always fair and he gets the work done quickly. If there is a cheaper and faster solution he will let you know
-
January 2023 by Ashley Laura Crockett
We love Norm, best service + does not have any desire to rip you off. Honest, Honest, Honest. We tell our kids, he's our car Doctor, we trust him.
-
July 2022 by Jennifer H.
On our way up to Redding for vacation the check engine light came on in my 2013 Honda Pilot. We were driving from the Bay Area and I was concerned that I would have car problems while on vacation and not know the area. When I called Redding Crown Honda, I got no help unless I wanted to pay to have the car checked. This was not an option since the car was just at Dublin Honda 7 days prior for diagnostics and repair. Why would I pay to have the car checked again? I called Dublin Honda, hoping they would work with Crown Honda, and get it checked for free. Guess what? Dublin Honda doesn't warranty their work, just the part. I ended up going to an O'Reilly Auto Parts store in Redding. A nice man checked the car for free but unfortunately he couldn't get a read from the car's computer. He recommended I go see Norm and spoke highly of him. Norm took a look at the car for free, gave me a recommendation, reset the computer and sent me on my way. He was so nice, respectful, and understanding. He took the stress away while on vacation and for that I'm so grateful. We need more men like Norm, in this world, especially in the world of auto repair. Thank you Norm!!
-
May 2022 by je Lo
Not a customer...Someone has spoofed your business phone number and is using it to make Scam calls. Just an fyi
-
April 2022 by Michelle Youngness
Great service, extremely happy!
-
March 2022 by Ashlynn Baldwin
I don’t know much about cars but when your brakes start squeaking you know it’s time to get them looked at lol. I had put it off for quite awhile and assumed it was going to be quite expensive but Norm was able to get me in a day earlier to check out what was going on with both my breaks and engine for an extremely fair price. I am highly satisfied and won’t go anywhere else. Highly recommend! He does all the work himself and is very knowledgeable, kind and helpful. Very grateful my Dad recommended him, thank you Norm!
-
November 2021 by Austin G.
Not very smart to ride the a** of a school bus with your company's logo on you vehicle.
-
October 2021 by Michael Gonzales
This is a 20-year-old story but it seems almost like yesterday I remember it so vividly. I had an oil pan plug leak and I went to some other shop to have their opinion and they said you need a new oil pan. we tried to get a used one from one of the salvage yards and there are none available so you need a new oil pan it was like $300-$350 they wanted to do the work. It was not an option for me at that time this is when I knew very little about car repair. So I went to Hondas only and they diagnose the problem and it was the problem but the difference was all they did was turn the threads on the oil pan that was on there a size larger put a new plug on it and he charged me $0.00. I said I have to pay you something and he said you’re OK or something to this effect and would not let me pay him anything. It was an unforgettable experience. So if you really want an honest place to take your vehicle to and you’re in the Redding area or even close go there. I am only sorry I didn’t comment sooner thank you so much Norm’s!!!!!
-
August 2021 by Juanita Anzo
Norm is a very experience & very knowledgeable mechanic, he knows his stuff. He takes the time and at fair prices that you can't get anywhere else. I encourage any Honda owner to go see Norm if they have any problem with there Honda, he's very honest and won't give you a run around & get your car done and ready for you all in the same day. Thank you Norm.The Anzo family
-
July 2021 by Jim Quibell
I recommend.
-
May 2021 by Steven Prather
He is very honest and he knows what he's talking about
-
April 2021 by Mike Miller
Norms is the best in town. I've been taking my cars to him for close to 20 years, and he's awesome ?
-
September 2020 by Will Hayes
Honest, fair, and quality work. Dont take your honda anywhere else.
-
June 2020 by Stan S.
I was quoted an amount of $250 for a transmission service (fluid change) by another shop in town. That seemed real high, so I called Norm's. He quoted $50 and that's what it was! Honest great work at a real good price! (and very fast in and out too)
