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November 2023 by Trista Fall
My Subaru had over 6 thousand dollars worth of damage and Millers helped me tremendously throughout the entire process, they got me an estimate within a few hours of me calling and we’re kind and compassionate. It only took them two days to fix my car which was shocking w fast it was done considering the extent of the damage. Joyce and Kent updated me through the process and we’re so kind and considerate every time we spoke. I would choose Millers any time my car needs fixed and highly recommend anyone else going there.
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November 2023 by Donna McAllister
Everyone I dealt with was friendly and helpful. They even sent a shuttle out to my house -30 minutes east of Redding - to take me to pick up my car! And the car looks amazing!Services: Painting
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November 2023 by Rob Regnart
Somebody creased and dented the whole passenger side of my vehicle while parked in a parking lot. Miller Collision Center took care of everything and everybody was so nice and so professional and they kept in contact with me by phone and text they only had the truck for three days, and it looks better than when I bought it new. They are truly a great business and I appreciate them.Service: Body & Trim
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November 2023 by Dawn D.
PLEASE READ!!!The owner of this business went above and beyond yesterday for me! I cannot believe how kind and considerate he was. When I couldn't afford a rental due to deposit issues, he lent me a vehicle. He has old school manners and a heart of gold. Thank you, Thank you, Thank you. I will not go anywhere else to get my vehicle repaired.
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October 2023 by Mark S.
Miller Collision provided wonderful customer service and prompt repair to my vehicle. Would use them again if ever needed. They did not waste time or money with myself or insurance company.
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September 2023 by V Wins
I would not recommend Jim Miller collision. Don't be a fool like me. The owner and his staff are friendly at first.until you start to notice the work they did is off. The owner will tell you that he will call you and when he finally gets around to calling on his time because you are not that important. you will try to explain what the issue is he will shut you down and tell you that he does not need history. He will refuse to look at your car to see what the problem is. They supposedly did $7,000 worth of work but couldn't completely fix my door that they took apart and didn't put back correctly.now going to another body shop to fix what Miller collision mess up.Services: Painting
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September 2023 by Inola De La Luna
The people that worked at Miller Collison were very kind and attentive. They explained things clearly and answered my questions. It was a pleasure to be aided by them. What makes it even better for me personally, is that they didn't make a fuss when they noticed I am transgender. They treated me with full respect and made me feel welcomed. A job well done :) Very happy. They communicated all delays and assured me things would be done correctly. I am very happy with the product of their hard work. 10/10 recommend.
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August 2023 by Vy
Great work and fantastic customer service from Miller Collision Center. After they replaced my rear bumper, they ended up working with my dealership to help another issue that popped up after the repair was done. What really stood out was the way they handled another incident that happened this weekend a few days after I received my car back. Long story short, part of my skid plate ended up coming loose and was dragging on the freeway. I was an hour away from town when this happened and was unsure of what to do because I was supposed to go to an event later that evening. Since I just had my car fixed by Miller Collision Center, we decided to contact them. He didn’t have to do this, but the owner went above and beyond and took time out of his day to not only help contact my insurance company to see if towing was covered, but called around to see which towing company would be the best option. We ended up being helped by Manuel from A Plus Tow and Transport who was very sweet and took off the skid plate for me for no charge. After the removal, I was able to make it to my event with no other issues. I am impressed with the service of Miller Collision Center and would recommend you see them for your car needs.
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August 2023 by Varista
My car was supposed to be finished August 3 and they delayed it until August 10. They called me consistently with updates but all of the updates were seemingly messy and didn't make a lot of sense. Finally the day of the pick up they called and said it would be done August 11, then the day of that pick up they called right before and told me it would be done August 14, mind you they got the car on the 7th of July.By the time I got it, it looked fine and looked like they did a good job, staff were nice most of the time. I did not feel like my time was respected. Something else I noticed was that my car clock is off by 5 hours which it was not when I brought it to them which can only mean that some one took my battery out of my car at some point and there would have been no reason to do so since all the repairs were external on my right side doors. I'll be getting it looked at.
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August 2023 by Linda Waltman
So pleased with the professionalism and quality of work by Miller Collision Center! My Honda looks great and I am so happy to have it back and looking great. Thank you to everyone involved with the repairs.Services: Painting
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July 2023 by Riley Clapshaw
Went and picked up my car the other day and it looked great, like nothing ever happened to it. Also was cleaned inside and out! Tires polished, floors vacuumed. Very satisfied.Services: Painting
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June 2023 by Janelle Mix
I picked up my 2021 Honda Civic today. I have to say they went above and beyond to make sure my car looked bran new. I am very happy and pleased. Customer service was also great, communication just about every other day to let me know the ends and outs about the repairs going on. The paint job matched my car to the fullest. Thank you Millers Collision for making my car a beauty again.Services: Painting
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June 2023 by Melinda Siebold
I waited a month for an appointment. I was told the repair would take 3 days. On the 2nd day I received a text message that they would need my car 7 days, so I had to extend my car rental. On the 3rd day they called me to say my car was ready. I returned my rental to their shop where they assured me Enterprise would pick up my rental and acknowledge the Friday return. Enterprise charged me for 7 days rental anyway, and Miller has ignored my requests for help with working with Enterprise regarding the scheduling overcharged even though it was Miller Collisions fault. Very unprofessional.Service: Steering & suspension repair
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June 2023 by Joseph Frank
Mr Kurt is a horrible professional!!! Too many loop holes! Will make ya run around like a chicken with no head! Communication was horrible!! Overall the experience was so horrible I had to find another place to fit me in on the time giving! Now I have to wait another 2 months to get my car up a running!! Will not recommend to my worse enemy!! Waste of time an effort honestly!
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May 2023 by Kathryn R.
The team at Miller Collision had excellent communication with me throughout my repairs and worked hard to get my car back to me in a timely manner. I picked up my car, good as new! I would definitely recommend their services.
