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July 2024 by Ali Chaalan
After working with LKQ for over 10 years , I just had the worst encounter with one of the worst service employees. I’m leaving this review from my dealership. We have ordered over a hundred thousand dollars of parts over the years, this will be the first review I’m leaving because of the worst employee I have dealt with, Christopher Wright !
Christopher hung up on my face twice because he “did not want to steal someone else’s order.” I even spoke with Carlos, the original guy that helped me with the order he had three callers ahead of me and said that if was fine for someone else to help; because I did not want to wait 20-30 minutes to be helped. I let Chris know that and explained hey I can’t be on hold for that long I have work to do. he said “I have a lot of work to do too” and hung up in my face.
Christopher was free but it was obvious I was in bad luck to be connected with him.
The customer should NOT be affected because of your commission !! FIGURE IT OUT.
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June 2024 by Tor Mason
Huge rip off, over charged prices, shipping is the same as pick up at warehouse.
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April 2024 by April Messenger
It's been 7 yrs since I was a customer the first time. Have had great outcomes both times I used their services.
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March 2024 by David Lopez
Chris Wright is the man! If you need help with any parts this is who you should ask fo!
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November 2023 by Steven Spangle
Great service.
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November 2023 by Tristan Espy
Very rude on the phone.
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August 2023 by Katina Wilson
Nice business great prices great employees!
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July 2023 by John Doe
Lazy staff members, unwilling to make a sale...not sure why companies don't want to make money these days...
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February 2023 by Dusty G.
Horrible customer service. I ordered parts from a specific vehical with 2600 miles. Instead they sent me parks with 100k. They didnt even ask if that was ok. They will refund the cost of the parts but not the $160 i paid for shipping.... if i wanted 100k parts i could have gotten them from yards where I live.I called 3 times got the run arpund by 2 operator's. Then the 3rd finally listen but still wouldnt do anything about it. I asked for a manger all she would do is tell them and they may decide to contact me back. This has been going on for weeks....
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January 2023 by Pete Paulos
Nearly impossible to get ahold of anyone at LKQ.
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January 2023 by T Vance
Great service. They have any part for your vehicle you’ll need. They will have it shipped to your door.
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December 2022 by Luis Martinez
My sales rep very knowlegable keeps track of what he sells, follows up on orders .Kenny F
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November 2022 by Oswaldo Torres
Good prices great service
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November 2022 by Desiree Mize
Cheap auto parts.
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November 2022 by Charles A Wilson II
Lead me straight to the front door. Excellent.
