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December 2023 by Vacationtime247
Never again. What a dump! The Wi-Fi didn’t work. There was an unrecognizable foul smell. There was loud construction right across the hall from our room. They double charged us for the room. No continental breakfast. The halls and interior were quite dirty. The furniture was broken and the microwave smelled like it was burning when turned on. The front of the hotel was fine, but the room was in the back overlooking the trash that was piled up in the parking lot. Then the receptionist wouldn’t give us paperwork with the charges when we left. Supposed to have stayed 3 nights but left after the first. Hope you’re reading this BEFORE you book a room and reconsider doing so. Had I known how awful this place was going to be we would’ve just slept in the car, it’s that bad. Corporate, if you’re reading, this location is a stain on your reputation.
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December 2023 by David Vogelsang
To start off I am a gold member I called and complained while I was there about. You can't get from the lobby to the first floor with strollers There is 2 sets of stairs There is no breakfast for the kids. Website said there was. I complain with corporate and stayed another hour loading up my kids I went through lobby to go get breakfast somewhere else came back owner was standing outside stair and at me by his black Mercedes Made me.feel very uncomfortable. Hotel was very dirty I think corporate need to come out and look. I thought there was only one in Reading. The other one is very nice this 1 is very very bad. This one is very bad especially the stairs you can't get onto the first floor. Carpet for very very dirty.
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December 2023 by greg sounhein
No hot water in the shower and no maintenance on weekends to fix it...they offer us a lesser room with no monetary adjustment..no free breakfast..the room they showed me was old and dated...Red lion is better. If they would have fixed the shower it would have been nice.
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November 2023 by Jade L.
I have only two good things to say about this Holiday Inn. The two girls who checked us in were super sweet and our hotel floor was quiet. That's where is ends. Rooms smell like old sweat and smoke, beds are absolutely horrendous, tons of stains on everything, carpet disgusting, lady who checked us out looked like she hated her job, the outside lights are so bright even the black out shades don't help. This is by far the worst holiday inn we've ever been to. We will never stay here again or recommend it.
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November 2023 by Jonathan Herring
Extremely comfortable! From the carpet to the bed, it was wonderful! The staff was really friendly! You might have a little walk to your room, but worth it. It was quite and no one bothered me.
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October 2023 by David Wolf
The front desk personnel are great. The room is in drastic need of a remodel (and I believe it’s planned soon). Carpet is torn up. Furniture reminded me of a dorm room (old and beat up). Too bad the price didn’t reflect the condition of the room.
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October 2023 by ajinkya s
Very comfortable room and location. Updated rooms. Breakfast was also good.Only downside is the toilet is too low for standard height and above
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October 2023 by Cedric Wong
I stay at this hotel once a month. I get a king bed room, which is very comfortable. The rooms are clean and spacious. The bathroom is clean. Shower in a bathtub. Towels are medium thick. 2 sinks, one in shower room, one in front of room! Free wi-fi which works okay but not great. Ate breakfast at the restaurant, which is off a menu, not buffet style, which is nice. There is a parking lot section that is mostly blocked off because it currently has large storage boxes because of some room remodeling (like size of a 18 wheeler trailer, and several of them). Parking will be better when that work is done. But the hotel is great and I will be staying again.
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September 2023 by Kristy Dauncey
Great room for an awesome price!! Staff was very helpful even though we came in late! Breakfast was good with a great selection. We will definitely stay here on our next trip to Cali.
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August 2023 by Damon Martignoli
I booked a room yesterday for one of our employees to stay in last night on his way up to Oregon. I filled out all of the paperwork as well as send in a copy of my I.D. and Credit card. I waited at work for a half hour then called the hotel back to be sure there were no issues seeing our driver would be getting there about midnight. The girl that assisted me said she received my paperwork and everything was good. I find out this morning I did not check the incidentals box and our driver did not have a credit card on him so they canceled the room and turned him away. This was at midnight after he had traveled 5 hours to get there. WTH!! They have my card number as well as a copy of my ID and a copy of my CC. Poor service in my eyes.
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August 2023 by Greg Sheppard
This was a place for my family and I to stay on a long road trip. It was not as enjoyable as most Holiday Inn and Holiday Inn Expresses I've stayed at. It was quite old, run down and grimy. Our room was supposed to be non-smoking, but smelled like an old musty casino. The air throughout the hotel bothered my eyes (likely due to old smoke). The breakfast isn't included (but the front desk lady was super nice and took care of us). The room design was funky (tiny sink in thr bathroom with hardly any counter space, and the shower shelves for soap / shampoo were rounded so thongs didn't stand up). Redding isn't the best of places so I'm not sure what the alternatives are.
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August 2023 by Julie Bowman
The price was way too much for staying with cockroaches. However, for me, the staff was great, and the restaurant was good. There is no continental breakfast, just a restaurant where you pay for food, but again, it was good.
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August 2023 by Art Wilkinson
Nice place to stay. We only stayed for one night during travel but it was enjoyable. The room was clean. The staff was friendly and helpful. The restaurant had delicious food.
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July 2023 by Michelle D.
I enjoy staying at this location. The rooms are always clean and Sarah and Zoe at the front desk were so welcoming.Sarah is pleasant and helpful each time I stay here.All areas are so clean.
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July 2023 by Hasi Alam
This hotel location was best. The rooms had a mini refrigerator and a microwave. The front desk service was great. The hotel had a restaurant and you can have the breakfast there if thats included or you can buy. The breakfast food was awesome. I recommend the veggie skillet or just egg with hash browns. The service in the restaurant was awesome.
