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November 2023 by Eric Petersen ..
This location makes shipping and printing things easy. They give you options but more importantly they are KIND. It's sad that it's rare to find kindness and quality customer service these days in retail stores. This store has exceeded my expectations every time. Thanks for being rad.
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August 2023 by meredith Scott l.
I showed up at exactly 6 PM and even though it was closing time door was open. I am visiting from Los Angeles for business and was desperate for a thumb drive. Guy came to the door told me they were closed and he would not make an exception to sell me a thumb drive. I think most places would've let me make the purchase. Would've been really awesome to have posted a cool yelp review when the guy went above and beyond to let me in 20 seconds after closing time but no luck.
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June 2023 by Shai Saelee
Very poor customer service and shallow assistance. I didn’t have a big project and I’ve spent a lot of money here before. My small job was dismissed. Very disappointment.
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June 2023 by Matt Winn
Simply outstanding! Bob is the best. Super helpful!
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June 2023 by Helene A.
Considerate employee was confused by the tracking number issued by the seller; as a result, the transaction was much slower than expected. This location has a nice offering of books gifts electronics stationary envelopes office and packing supplies for retail sale, and the printed receipt from the transaction gives discounted or price reduction on their merchandise.
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April 2023 by Emilee Trower
I visited the UPS store here locally first and the service was so poor that I left and came to the Fed Ex Office here on Churn Creek. Bob is in training and was so polite and patient, trying all different options until he found the least expensive way for me to ship a birthday gift for my brother. The service was excellent. He should be commended. I will come here first next time.
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April 2023 by Valerie Kelsay
The customer service is very good and so professional the wrap and pack side is do convenient and affordable. They get my packages delivered safely and always on time. I love using my FedEx office in Redding
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February 2023 by Lois Dahl
I have had two unpleasant experiences with the white-haired woman behind the counter there - once she was very suspicious of some art work I had printed out - my own original work - and seemed to imply I was committing some sort of crime - copyright infringement? Today she “helped” me again, and was again almost hostile toward me. She asked me if I wanted another copy of something I had printed out, and I repeated the statement to myself: “DO I want another copy….” Just ruminating! She responded nastily with “”Well I sure don’t know!” Will need to go elsewhere if she’s the one I have to deal with!
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January 2023 by Terra P.
Called 30 mins before closing on a Sunday with a copy emergency. They were very friendly and made sure my order was done so I didn't look like an idiot at the office on Monday! Very grateful!!!
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January 2023 by Barfi Saini
Great Service & they earned my Business.
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January 2023 by Min Young Choe
This is not review for the shipping center.This is a warning for anyone buying an item from Craigslist.A scammer is using this location as a reference for selling offers and providing fake receipts from this locationAlways make sure the area code and the seller city match
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September 2022 by G Fost
Went in for passport photos and got an experience nothing like the website describes. Preview photo I was able to view before selecting was far too small to see, and the service was cold, impersonal, impatient, and rude. Price is fair but service is not.
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September 2022 by jessica koopa
There is an employee here who needs to learn to mind their business. I come in to pick up a package I had requested on hold and she gives me an odd look, doubting me like if it wasn't here. She walks to the back after I show her my ID and then goes "So what is it?" and I say "Um, a box?" then responds to me "Duh, obviously." not even in a joking tone either, then she's like you probably have the wrong place, what's the tracking number? I tell her that I'm 100% positive it is here because I requested it to be sent to this location and had already received the pickup ready notification. Once she finally finds my package she starts asking me nosy questions, I just ignored her and she goes "Why do you even buy these if you can get one from Walmart? You just like buying things online?" Can you not be nosy and mind your business? Weirdo
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August 2022 by Emily M.
The staff here are extremely rude and obviously need a nap.
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March 2022 by Felicia Ann
A very professional and helpful establishment, though the individual I spoke to on the phone was immensely rude and blunt.I come into the office for clarity on what we had spoke about, and was interrupted by the same gentleman while speaking to another employee. He stated that he already told me that he cant help over the phone multiple times and that I need to understand how copyrighted media works.I can understand that there are rules and regulations but instead of snapping, I would have appreciated a better explanation. I hesitate to return because I truly do not enjoy shopping in a hostile environment, but hope When/If I do I can be treated with much more kindness.
