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December 2023 by Andrew P.
Great clean facility, with very involved staff. In and out QUICKLY, which has not been our experience with other places.
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December 2023 by Cathleen C.
Very pleased with Dr. Matthews care of my aging cat who had not seen a vet in about three years.
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August 2023 by Jayne M.
The staff are incredibly nice and super helpful! Our Vet was very attentive and took time her time to answer my concerns and questions. . I would highly recommend them and I'm definitely coming back for our future check ups!
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September 2022 by Sarah D.
They let us down... big time. (2021-2022) But my blessing of Chance was greater! He was the true gift of grace and peace I needed in my life and the ultimate gift of unconditional love. ~Rest in heaven Chance Kitty ~ ~I will miss you~ forever.... 6/20/2022
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February 2022 by Jose C.
I have been a customer of Dana Park for 15 years. They changed ownership in 2021 or 2020 . Now the place is horrible!!! Don't waste your time with this place!!
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February 2022 by Maddy W.
Dana Park has unfortunately gone down hill very quick, I called a few days ago to get a confirmation on an appointment, left 3 messages and still 4 days later haven't got a call back. I walked in to see what's going on and both the front desk receptionists are nose deep in their phones. Didn't even acknowledge me, the gal that helped me was very rude and unprofessional. Becca I think her name was? Also the prices have gone up a crazy amount, I understand inflation, but every other vet around town is still way cheaper. Very sad too see such an amazing place go down so quick.
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February 2022 by Sarah E.
After over 14 years at this vet we will never go here again. In our time of need they didn't care and couldn't make time for our 14 year old dog. It was his time to cross the rainbow bridge and they couldn't get us in until next week to make that a painless process for him. They are not the same veterinarian office they used to be.
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November 2021 by Hungry G.
Vet shortage here just like so many others. While good service: Prices have gone sky high. Supply and demand should not raise prices for veterinary care. $79 for a 3 year feline rabies??!
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November 2021 by Toni S.
I was a client at Dana Park Veterinary for nearly twenty years, and literally spent THOUSANDS for Vet care for my animals. Everything from surgeries, to vaccines, to wellness exams for a number of dogs and cats. I could always count on them for urgent care as well. But no more. I'm not sure what happened last Spring that prompted every Vet to leave in rapid succession, but that's what happened. After having appointments cancelled and repeatedly denied appointments for lack of staff and other ridiculous reasons, I will no longer be a taking my pets there. I don't know if there was a change in management, but it is no longer a facility that cares about its clients or their pets.
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May 2021 by Kathy K.
I just called to try and get my very sick kitty in and was told no veterinarians on staff until June. ???????? What's going on?
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April 2021 by Kimberly M.
Dana Park is a good veterinary hospital but they are way too expensive. I've literally spent thousands of dollars there and recently they sold me the wrong ear cleaning product and my dog's ears got worse. When I went back to complain, they refused to take back the product and suggested that I make a new appointment now that her ears have worsened. What a racket!
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November 2020 by Lauren T.
I can't say enough great things about all the Drs (Townsell, Dyson and Byrd) and staff. They have been so wonderful to us. I have a dog that has gotten himself into A LOT of trouble over the years. We appreciate you all so much.
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September 2020 by Madelyn R.
I want to first start out by saying that I never write negative reviews because I know how important they are to a business. With that said this review is in hopes that what happened to my fiancé and I never happens to any one else and hopefully Dana Park wont be so careless again with another dog. We had taken our 7 month old puppy in to see them because she had began to leak urine when she would sleep. They said it was just a UTI and put her on antibiotics which helped it a little but did not solve the problem. After 3-4 visits for the same condition which they only ever offered to do urine samples and told me again and again she was just prone to UTI's and its why she was leaking I finally pushed back after doing some google searches. I asked if they thought it was urine incontinence and the vet told me maybe but didn't run any tests just put her on Prion. That did solve the problem for a while and she stayed on the medication. Fast forward to two weeks ago and my now year and 9 month old dog began crying out in pain when she would get up and began vomiting a lot. I didn't want to take her to Dana Park because of my past experiences and after calling around to some vets who showed concern and said I needed her to be seen right away, Dana Park was the only place I could get her into. She was in so much pain that she couldn't get into my car which she used to alway run and jump in as she's a big dog. When we got to Dana Park she wasn't as bad but she gets very nervous at the vet and they would not allow me to go inside due to "COVID". She was in there for about 10 minutes when the vet called. The vet said this " She seems nervous but isn't telling me she is in pain and I don't know why she is throwing up." When I explained yet again why I brought her in she said well maybe she pulled a muscle but still I don't know why she threw up so much. She then said to put her on an anti inflammatory, brought my sweet girl back to me and charged me $115 dollars for an "I don't know" and a couple pills. The next day after giving her the pills things went down hill quickly. She couldn't even get up and was crying out in pain even more. I called Brink in Palo Cedro and explained what was happening and they got me an appointment for the next day. When I took her there they let me come inside, listened to me, spent so much time with me and truly cared unlike Dana Park. They did blood work, X-Rays, gave me pain medicine, special food and told me to not give her the anti inflammatory. She seemed to be doing a little better but then started throwing up again even worse but was not in pain. When her blood work came back unfortunately Dr. Kristen let me know that my girl was in Stage 4 kidney failure and her levels were so far gone that there was nothing they could do. She still brought me in, showed and explained her blood work so I understood and gave her some shots to help her feel a little better. She also told me the pills Dana Park gave me were toxic to her due to her condition which is why she was so much sicker. My fiancé who is a firefighter and had been gone for 27 days on fires was able to come home because she was quickly getting worse. We were so grateful to have the time with her to say goodbye, love her and hold her but unfortunately we had to put her to rest. Heartbroken is an understatement. She was our baby and best friend. I am PISSED at myself for ever having taken her to Dana Park but also so angry that they never offered blood work or cared enough to listen to me throughout those visits and made me feel d*** for bringing her in. If we could have caught this earlier my sweet girl probably would still be alive and we would be able to manage it and give her a longer life. So Dana Park, I hardly care about you taking hundreds of dollars from us for nothing but your careless vets took something so much greater from our family and you should be ashamed. Rest is Heaven our sweet Jade
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August 2020 by N G.
Cannot say enough great things about Dana Park and Dr. Dorothy Dyson. She and the entire staff are thorough and kind. The check in and discharge system (during COVID) was well executed and we felt well taken care of. They saw our kitten on short noticed after some health issues arose and answered all our questions. Even going above and beyond by summarizing and printing the findings for me to easily understand. Thank you, Dana Park staff and Dr. Dyson.
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August 2020 by Hailie B.
My cat Luna had a very rare tooth abrasion and both her top canines were not only growing straight out but they were also impacting other teeth. Dr.Byrd was my kittens doctor and not only was she sweet and extremely kind and patient as I asked so many questions haha, she also did a lot of research prior to the surgery as she had done extractions but never to this extent. She offered several follow ups (at one point Luna had a mild infection in the gums after surgery) and didn't charge me for any of my three follow ups I only had to pay $20 for medication which help immediately!! The price is worth it because you know your animals are in good hands! Expect to wait at times because they are working very hard during these crazy COVID times!! This will be my cats forever doctor that's for sure!!
