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January 2024 by Tyler Strain
Joined couple months ago and the app is just amazing. So many things to utilize. Highly recommend switching your bank here.
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November 2023 by Eric Williams
Opened up a new account, my first disability check on the first. Orders check and a debit card. Here it is the 27th and no checks and no debit card, had them reissue a card and still no card. They keep telling me to give it a chance, but my patience has run out. Do not recommend this place
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September 2023 by V3ZL
Great Local Bank That's Where I Keep All My Gold Krugerands And Platinum Bars ##
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September 2023 by Mark Harner
I finally had to close my Chase accounts because it is impossible to contact the local branch by telephone. And if you walk in to speak with someone about an account, they will ask you to set up an appointment online, yet their online system does not even recognize its own accounts and customers so that becomes an impossible task.
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September 2023 by Peter Marshall
Had some issues with the company, but the staff is great. Ruby and April helped me pick up all the quarters my daughters drop and reroll them. Also had a great experience with Abeliel the time before
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August 2023 by Timothy Riener
Fairly typical Chase Bank...if you are familiar with Chase, this one is as good as any typical Chase. Hard to differentiate it and no negative comments to offer so 5 star rating seems reasonable.
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July 2023 by Tim Riener
Fairly typical Chase Bank...if you are familiar with Chase, this one is as good as any typical Chase. Hard to differentiate it and no negative comments to offer so 5 star rating seems reasonable.
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July 2023 by John Hume
Staff seems friendly enough but lacks the personal touch.
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May 2023 by Robert Chandler
Had chase united credit card im disabled low income would never spend more than i got check email u can now spend over a hundred and pay no apr if paid by time giving i bought 4 hundred dollars went to get my monthly payment there offer would not work i called chase the guy read the offer they sent me and said offers may change it was 4 days after i got the offer i watched the news and they said some banks were in trouble and now instead of making zero interest if paid by there date now because my income limit they can go from breaking even or some one like me by the time im able to pay the items off they might get 3 to 4 times what i would have paid by using there offer i live by chase bank and also us bank Im going there and telling any one that will listen that card ur about to use it comes from chase and ask them is what ur going to buy worth 2,3 , 4 times it worth because they scamed me they can l do it to you they r scaming the disabled how low can u go there own chase employee thought. Read as i did the offer said make purchases of a hundred dollars there scams i called today again the next person i talked to at chases the next day said it had to be one item u bought for a hundred dollars there scaming people how much money do you think there making by writting there offer like that not even the first chase guy i called thought it said that in stead of the offer saying make purchases. On a hundred dollars pay and pay monthy it should say buy atleast one item over a hundred and pay month
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May 2023 by P
People need to really branch out more into the banking world if they hate Chase bank. Chase is so lenient and helpful with their overdraft policy, it’s saved me so many times. Banks don’t owe you, remember that.
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April 2023 by C. R.
People need to really branch out more into the banking world if they hate Chase bank. Chase is so lenient and helpful with their overdraft policy, it’s saved me so many times. Banks don’t owe you, remember that.
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April 2023 by Holly H.
Tried to open a business account here. Impossible to get it done with their personal banker Logan- he confirmed meeting for one pm. I called to say I'm on my way to branch and that I was 10 minutes late. I arrived at 9 mins after 1 pm. Logan was not at his desk so I waited to talk with the greeter who was helping other people. Finally got her attention- she said she went to look for Logan- he was in the bathroom and that I would be meeting with another banker who was in a meeting. I let her know I had an appointment at 1:45 and that Logan should be meeting with me as confirmed. She said that Brandon would have to meet with me but was going to be another 5-10 minutes. I asked why Logan wasn't meeting with me- she said he is on lunch. I let her know I would be leaving and opening g an account elsewhere if someone didn't meet with me now. Logan then came out and said he was on lunch and that they need an hour to open the account- even though we had previously created the profile the week before. He wanted me to come back at 4 - I told him I'm not driving here a third time and that if he didn't meet with me as arranged I would be opening an account somewhere else and would report him to Chase headquarters - he said that's fine- I will tell them my side too. I'm a long time business and personal customer of Chase bank- the branches are under staffed and need an improvement in customer service.
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March 2023 by Michael C
I remember when I used to love this bank. As time goes by the service just gets worse. It is impossible to get a hold of a live local representative, and when I call the 800 number they tell me I have to talk with a local rep in order to deal with my issue. When I state I cannot get ahold of a local rep, they say keep trying. When you go in to the branch itself, the tellers are nice but not exactly fast. And if you go in during lunch hours you are in for a wait as the bank seems sorely understaffed.
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February 2023 by Clint Blake
Good job !! Nothing but smiles,and knowledge, helpful !!? Love it!!
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October 2022 by 小佳
This service is terrible. Last Thursday I made an appointment. This Thursday. Tell me Help me find a Chinese translator. It will take two hours to process. When we get here today, This service person is too bad. Tell me, let me find a Chinese translator myself. And it takes four hours to process. And then he said he wouldn't handle it for me for four hours. He asked me to go to another city to handle it. It takes four hours to drive. There are so many banks, you have to do it at your home. That's too bad. Would love to give him zero stars.