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October 2023 by Jamie C.
I had my fur baby get spayed here. We were super worried and the Vet made us feel comfortable and worry free. Their staff even reached out through text messages, several times checking on her. Very happy with their service.
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October 2023 by Carol T.
There when others aren't and always accommodating. Vets who truly care and work with you.
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September 2023 by Michelle V.
Asher Animal Hospital is amazing. Every staff member was kind and compassionate! I had a huge emergency and they were nothing short of fantastic! Thank you so much!
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July 2023 by John S.
I was very happy with the rapid response and the care level my pet received they are a little expensive though but for the quick response it's OK for me
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July 2023 by Sheri W.
Yesterday we faced the heartbreaking decision to euthanize both of our senior pups. From my first contact over the phone to the compassionate vet techs who brought their bodies out to our truck, we were met with professional and supportive care of our hearts. Dr. Monique Mongeau was a godsend. We felt heard, understood, and never rushed despite the reality that this clinic is currently understaffed and the waiting room was full. We were very grateful and impressed with the level of care we all received on one of the toughest days pet parents will face.
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July 2023 by C H.
This place only cares money,do not get stuck in their tactics to gouge you for everything they can because anyone will pay any price to save their loved one...choose a veterinarian that is not tied asher,they have cornered the market in redding!
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June 2023 by Trevor B.
Let me start by saying, this hospital does not treat you or your pet like family. It started with my wife taking our 5-year-old cat in at 7am on 6/8/23 for being lethargic, vomiting and peeing everywhere. The lady who checked her in was nice and allowed us to check in early as there was a miscommunication over the phone the night prior. Thats where the positivity stops.My wife gets him checked in and at this time he has an accident in the carrier. There is a lot of blood in his urine at this time (which had not been an issue before) and they took him back right away. While a few moments later they give my wife a quote of $3500 to $4300 to treat him for the next day or two depending. Before they can do anything however, they wanted half the payment ($1750) upfront.At this time my wife goes to work because what else can she do. We don't hear anything all day. No update at all. So, she gets off work and calls them at 5pm. They advise that his levels have not decreased, there is still a lot of blood and a blockage. They will keep him overnight.At around 8:30 this morning (6/9/23) we get a call advising that our baby had passed away "sometime this morning." What does that mean?? How do you not know when he passed away? After grieving for a bit, we head up to take him home and burry him.We arrive and they can not locate him in their charts. Excuse me? I asked "how do you lose a deceased cat?" It took them several minutes to find him. They then usher us around the other side of the counter. I am visibly upset and trying to hold back emotion at this time. They lady at the counter runs to the back, grabs the chart and then proceeds to ask for payment of the rest of the bill. At this time, We still haven't even gotten a "I'm sorry for your loss" or anything appropriate to the situation. She then proceeds to go back and get us our receipt and itemized bill. I ask her when he passed away because it shows that they only billed for 2 hours into the day. She goes back and talks to the tech and they advise it was around 1:30 in the morning.I asked why the doctor did not call us and she replied "They called you first thing when they got in." EXCUSE ME?! I'm paying for 24 hour care and there is no one here watching him. She replies, "There was. We have a tech here." I replied, but a doctor wasn't. So basically, the doctor can't be bothered to take care of an animal at risk of dying in the middle of the night.I asked again why they did not call at the time of death, and we were advised, "We don't like to bother people in the middle of the night." Who in their right mind cares about being woken up when a loved one has died or is dying?! They eventually brought him out wrapped in a trash bag covered with a blanket. I asked about paw prints and apparently "They forgot to get them." Great compassion and empathy for a family who lost a loved one.At this point, the few choice words I had were only a fraction of what I would like to have said. And again, still no form of empathy or any sort of comfort was provided. It was all business the entire time. I decided to stop by another vet in the area and asked them if they were able to take some paw prints for us. They willingly agreed and then saw how he was given to us (trash bag). They offered to properly wrap him in a more appropriate fashion.They returned a while later and I was so overwhelmed with grief and gratitude that we got footprints, and he was bundled with care and love to be buried. At this time, my wife walked away and asked about the condition he was given to us in. HE WAS NOT BATHED FROM THE FIRST ACCIDENT! HE WAS LEFT FOR 17+ HOURS COVERED IN HIS BLOOD AND URINE, SCARED AND ALONE FOR THE REMAINING HOURS OF HIS LIFE! Who thinks that is ok to do to someone's pet?I will never forget how they treated my baby, and I will NEVER recommend this hospital to anyone ever again. If you truly love your pet, find another hospital.
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January 2023 by Don K.
I have been to this vet twice recently. I am new to Redding and didn't know what vet to go to, and chose this one due to convenience of location. Everyone there was extremely gracious and courteous. My most recent visit, yesterday, was very heartbreaking and tough to deal with as my companion Cosmo was in an accident. I was crying in the waiting room while filling out the forms, and they were very hospitable and understanding. I finally met the veterinarian, and he was extremely gracious and understanding as well. As heartbreaking as this vet visit was, I would definitely choose this Vet office again. And a BIG THANK YOU to the staff and Doc for all of their support and understanding!
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November 2022 by Lee G.
Came in for an emergency visit. They were all wonderful. I spoke with 4 people and they were all incredibly gracious! Our vet was knowledgeable and very nice and personable. They had me in and out in about an hour. They trimmed some dead skin, cleaned a wound and wrapped my girl up really well. I'm so grateful to these wonderful ladies, keep up the good work! Edit: I feel like I should especially mention our vet, Dr. Osgood? She's a superstar, no doubt. It was an expensive visit but seriously worth every penny. More so considering they were cleaning up a mess a previous vet made...
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July 2022 by Nancy H.
As of today I have responded two times to the request to discuss my review with no response
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May 2022 by Breanna S.
Took my dog there 3 hours before closing and I live a little over an hour out of the area. He had been throwing up blood and throwing up all night also had a cough that was a honking noice and a runny nose. He had been whining all night and day and they wouldn't take him in and made me leave to come back the next day at 8 am. Keep in mind they're was only 2 people ahead of me. Ridiculous!!
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April 2022 by David G.
Asher VCA I'm Redding Ca has taken care of me for 10 years, I Had a Golden Retriever Asher put him down very comfortable setting of the staff is like family. My cat got bit by a coyote thanks to all the staff and Dr's Smokey was back to normal in no time. They have taken care of my 42 yr old cockatoo damn bird flew from our second story and I thought she broke her wings, little witch I'm the one that sprained my ankle running down the stairs.
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April 2022 by Ron S.
Went in to pick up medication for my mothers dog as she was critically Ill in the ICU. They will not let me pick up the medication our dog needs because I'm "not on the list!" Even with power of Attorney they state that "maybe" we'll let you have the medication. We'll need to see if a different Vet will help us as My mother is too Ill to call them as they state is necessary. We're voting with our feet as these guys have no heart, and are stuck in the dark ages with their petty control issues.
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April 2022 by YT BeenReal
Eh kould be better
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March 2022 by Ryan Jo R.
I was quoted $300 to get my puppy neutered and the bill was $393.98. I think they need to be honest and upfront on the cost. The out the door costs should be what is quoted not some made up number that will not be honored. Update-they made it right-so want to update stars to 4 as the care is good.