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November 2023 by Samuel Alan Ray
I hit a tire while driving down I-5 that damaged my radiator which started to leak. Obviously I can't drive all the way down to San Diego with a leaky radiator so I stopped in Redding to get it fixed. After hours dealing with several different mechanic shops each saying they cant fix it and pointing to each other saying "go there" I ended up calling Bryant Automotive. They got on it right away! They were very kind and professional. Giving us brunch recommendations while we waited the couple hours it took for them to work on the car. We were back on the road in a matter of hours instead of days like other mechanic shops were quoting us. Bryant Automotive was a life saver for us! It's a great shop with fair, competitive prices and I highly recommend them!
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November 2023 by DJ S
This was a very good experience for us. Our Yukon stopped starting reliably when we came down to Northern California to visit family. The mechanics in Chester were out until December; and AAA gave us the name of Bryant’s to have our Yukon towed to. It was in a Friday, and they couldn’t get to it until Monday understandably. They checked different things, and put a strong battery into it. They quoted me a diagnostics fee, but they did not charge all of it.I am very grateful to Bryant’s that they even got the vehicle in, we’re able to work on it, and gave us some peace of mind for our drive home.
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November 2023 by Michael Coon
Extraordinary Customer Service! While traveling cross country, our truck broke down, leaving us stranded. The needed coolant tubing was going to take weeks to get from the manufacturer. Their techs hunted everywhere for the part. When they couldn’t find it they used commercial grade semi truck coolant tubing to make the needed part and get us back on the road with higher quality parts than the originals. Tried to tip them $100. They wouldn’t take it. Best auto repair experience ever. They saved the day!Service: Engine repair
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October 2023 by Amanda Mayberry
I have used Bryant Automotive several times and have always been extremely satisfied with the service I received. I feel that I can trust that I will not be charged for anything my car doesn't need! I am always able to get right in and they keep me updated with the progress of the repairs. Staff are super friendly and helpful! I will definitely continue bringing my vehicles here! Thanks again!!Services: Transmission
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October 2023 by The Agent
As you all know customer service is not what it used to be. But somehow Bryant Automotive has managed to keep this art form alive. From the start Bob was quick to assist and Mac to deliver the needed quote and fast appointment options.The work was completed on time and under estimate. I have had work done in the past years ago and felt the same way as I did today.Much appreciation for their professional and more importantly quality auto repair at a fair price! Keep it up!
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October 2023 by Jennifer Olds
Mac and staff were quick to help and get my car back on the road! They were honest and explained everything so I could understand. Helpful with every question I had. Customer for life!Services: Tires
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October 2023 by Mike R.
I am very. Pleased with Bryant automotive Charlie Bryant save me a lot of money,.., thanks Charlie !!!!!
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September 2023 by Barbara Oliveira
Bryant Automotive is is an informative, knowledgeable, friendly and above all, honest. I highly recommend them to do work on all your vehicles. I’ve been taking my vehicles to them for nearly 20 years and they never disappoint me. You guys are amazingServices: Air & cabin filter replacement
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September 2023 by James Armstrong Jr
Great staff. I’m pleased with my services at Bryant’s automotive. Pride , integrity & honesty is the best way describe my experience. Bob was awesome & Mac was excellent as well as the extended staff.
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August 2023 by Robert Bell
My first time at Bryant Automotive and I was truly impressed with their customer service and how quickly they repaired my car! Kudos to Steve who initially walked me through the process on the phone and then called me and explained, in detail, exactly what the issues with my car were and what they did to repair it. I felt that I was in excellent hands. Thank you, very much, Bryant Automotive!!
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August 2023 by Jason Sapp
Had an alignment service and they did a great job! While in their clean office, i learned a little history about the Bryant family and their speed car legacy. Highly recommend.Service: Wheel alignment
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July 2023 by Blyss L.
I have been coming to Bryant auto for years now and this review is overdue. This place feels like home and the employees feel like family. They have always taken care of me and my car in ways I don't get at other places. They are fast, honest and reliable. They take the time to explain and research when necessary. I drive a 1997 Infiniti q45 and it's hard to find people to work on my car but they do it happily. I have never had any complaints with Bryant automotive and I would recommend them to anyone! 10 GOLD stars.
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July 2023 by Melissa Mitrevski
I love this place! Always the best service and people when I bring my car in! I've had a few problems over the last 3 years and they have always gone above and beyond to fix my car.Services: Auto power window repair
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July 2023 by Patriot Rider
How do you handle it when things do not go as expected? I arrived ahead of my early morning appointment and was greeted and checked in quickly by friendly and efficient staff. The customer waiting area was clean and close to the customer service desk, so I did not feel shuffled off to a "holding room" ?I was soon told that the tech scheduled to service my car had called in sick.Many places may have just rescheduled, but Bryant's rose to the challenge! It took a few minutes for them to work their "Bryant Magic" and my car went in and was done in a timely manner.Great costumer services is alive at Bryant Automotive!Service: Auto emissions testing
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July 2023 by SC Chang
I was advised by one of their representatives that it’ll cost me $80 to have my vehicle diagnosed there due to an annoying humming sound coming from the front. I made an appointment and took my vehicle in. The members there couldn’t find what causes the noise and end up not charging me anything. Most places will make you pay automatically once they touches your vehicles, although I don’t mind paying the $80 at all. This place was the best. They even called and professional advised me to either bring the vehicle back if the noise continue to progress or take it to a main dealership. Highly recommended for anyone who need a service there. Very friendly people!!