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July 2024 by Lindsey
Poor customer service and inefficient system
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July 2024 by Robert Baker
It was okay but we did get a good deal
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May 2024 by Norma Thompson
I've purchased alot on the website. Most everything has been good
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May 2024 by Jreddick
Great every time.
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February 2024 by Mark Shaw
Bid RL has been a great place for finding deals. Their process is streamlined and they are very helpful. I would highly recommend them
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February 2024 by Frazieack
I have been a customer of BidRL, Redding since they opened.They strive to have great customer service and are always trying to improve the business. I will continue to give them my business and support as they are a local and very deserving.Michael Frazier
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February 2024 by Todd & Chrissy Barnes
I have used at least 5 different. BIDRLs and by far the Redding BIDRL is the best , they take pride in making sure that they’re accurate in description of what you’re bidding on. That being said this is an auction site and everything is not new so there is always a chance something might be missing pieces or have some damage. They by far take more time with each item showing all pieces and parts in pictures than any other BIDRL that I’ve used. This is a very busy place and if you schedule a pick up time there is very little wait times. If you just show up there a chance you might have to wait but I’ve always multiple items to pick up and even with out an appointment have never had to wait more then about 20mins. The owner takes pride in customer service and always goes above and beyond for their customers.
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February 2024 by Robert Jefry
Always love a great deal! Plus the staff make the process smooth when it comes to pickup!
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February 2024 by Dustin Krueger
Great friendly people! Lots of great deals
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December 2023 by Candace Hutson
Fun and addicting! Acquired so many amazing items! Absolutely recommend!
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November 2023 by Donna Wheeler
I got some great deals at this website. The staff was friendly and helpful. The pickup was fast and easy. You should take a look.
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November 2023 by Chrissy Brown
Great deals!
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November 2023 by ann donaldson
Very helpful and friendly ?❤️
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November 2023 by Matisha Porter
Poor customer service and unreceptive to customer concerns and feedback. While correcting a mistake by the staff I inquired about my item.The staff gave me the wrong item. While returning, to correct their error, I asked if it was used as the item description did not indicate that. When looking at the item after pickup I advised the owner that the microwave was dirty inside and wanted it noted . The response was met with defensiveness poor customer service and definitely no corrective resolution. I was met with “we’ve been in business for thirteen years “ ? They don’t have time to clean and a very unprofessional end of the discussion. Basically advising me a paying customer that maybe bidding is not for me. Very dismissive in nature. I’m sorry when did years of service override professional and courtesy customer service. The value businesses place on customers speaks volumes. The business culture is demonstrative in the way they treat their customers. Also, a business inability to take constructive criticism is definitely a problem. Antiquated business culture destroys business for valuable customers.
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November 2023 by M M
Ok deals but don’t like the added fees, slow pick up and dirty clutter. I have been there a few times and followed their odd pickup directions. Phone or email still having to wait 20-30 minutes. It’s a fun way to shop but not worth the guess work on poor product information, fees and wait time. The big dog is a sweet heart and made the wait tolerable. He was friendlier than the staff who couldn’t acknowledge me waiting.
