“Kevin (Kenneth) went above & BEYOND to help me replace my headlight. He was friendly and professional throughout the whole experience even though my car had some weird quirks to it. Incredibly grateful for their services!”
“I've been buying my motorcycle and car batteries at this shop for years now.
They are a bit pricey in comparison but their no hassle warranties are well worth it.
This shop has some of the best customer service I have honestly ever received.
I did not get the name of the gentleman who helped me with my 06 z1000 battery yesterday, but if that gentleman is not a manager, he needs to be.”
“My van needed a new battery. Located under driver's seat. Not an easy task to replace. Jared and the other guys got right on it and took time to explain why some batteries are under the driver's seat. Sold me a new one only after determining the old one had issues. Great price and excelllent service.”
“Your customer service employees at the desk that helped me were Spencer and Mark. Spencer helped me with check in and Mark helped me with check out. They both had all the info and knew exactly what they were doing as they helped the other customers as well as me. Really, really great employees. You are very lucky or have Jesus on your side to have these jewels. Plus they had what I needed in stock so praise God for that!”
7:30AM - 9PM
275 Lake Blvd, Redding“O'Reilly's staff is on the ball and can get the job done, they know what their doing unlike some places around town who don't have a clue what they're doing back there”
7:30AM - 9PM
1145 Dana Dr, Redding“Very knowledgeable staff, willing to help people like me that don't always know what to ask for when addressing car issues. If you buy windshield wipers they will install them for you.O'Reilly's staff will also be able the time to bring out their ODBC reader out to your vehicle to read the codes that prompt your engine warning light, so that you'll have an idea of what is going on; whether it's a part you can buy and replace yourself, or if you'll need to see a mechanic. But knowing something about what's going on before you see your mechanic can be half the battle right there!”
“James is the best customer service person they have there. He remembers his customers and is very helpful. One of the managers doesn't appreciate James customer service and tries to stop him from doing the extra and I think it's very rude.”