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February 2024 by Elizabeth M.
I was looking for a battery for my son's car. It's a Honda fit we went to a couple other places and it was more expensive. My husband was checked around so AutoZone was the least expensive. We walked in there and Michael was at the counter and he said hello ill help you here . he was very friendly knowledgeable and professional and he even made me laugh. He made the process really easy to get the battery. My husband put it on and we are ready to go so I just want to give props to Michael great job I will be coming back if I need anything else for my vehicles.
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February 2024 by William Robertz
Friendly staff. ?
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January 2024 by Mark Svoboda
Knowledgeable staff manager is very helpful and quite pleasant to work with
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December 2023 by Ray Stewart
So glad they had the right size headlight, didn't have to order. Cool
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December 2023 by John Costello
They are knowledgeable on the vehicles I have and owned
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December 2023 by Fross Raps
I’ve been coming here since January 2021 for the same vehicle and I’ve never had a bad experience.
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November 2023 by Louis Gilmore
I'd have to say this is the best Autozone in Shasta County. Usually always have exactly what I need at a good price. Michael Clements also makes the environment very welcoming and his vast knowledge on parts makes each trip less daunting. All the employees have great customer service, thank you all!
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October 2023 by Bud Infield
I know good service is hard at chain store auto parts stores. I had good service every time I go here. On my last visit, Robert was awesome, knowledgeable and helpful. Excellent customer service!
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September 2023 by Phylicia McDonald
My favorite cashier here was Michael, not only did he have great customer service but he even spared the dollar something I was short & now I have both of my headlights!
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September 2023 by Nate Goodwin
Brakes went metal to metal when I was 6hrs from home.. they had the parts I needed in stock and loaned me a wrench and a brake caliper depressing tool.. knocked it out in their parking lot in an hour, back on the road! Thanks guys
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September 2023 by Denise Urban
Very friendly and helpful came out and checked my tire pressure
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September 2023 by Phylicia M.
The cashier Michael is extra nice. He even paid what I was missing since another customer left behind change.
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August 2023 by emma brogoitti
Terrible customer service, the male clerk was extremely condescending and rude. I felt very uncomfortable as a female who is naive in the car world. Would not go back again.
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July 2023 by Kallin Hilker
Our car was behaving badly and saying it needed inverter coolant. I was scared, having come from Humboldt County with my 5 year old, not wanting to get stranded on the 4th of July. Fortunately, they were open, and Robert Latham helped us find out that they had what we needed, and even helped us with pouring it in. Thanks, guys!
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July 2023 by yanni vera
Stopped by to have my battery swapped out after it was starting to fail on us during a road trip and I believe it was one of the managers that helped us out... so stoked to have great customer service that was above and beyond my expectations. They kindly helped out with swapping the battery and putting the new one in as well as cleaning the cables. I really really appreciate the kindness and effort from him. Thanks for your help!