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February 2024 by J C
Once we were assisted by a representative, our visit very smooth. Initially, we did encounter some wait time due to the store being quite busy. However, after about 10 minutes, a person who seemed to be the manager (I'm not the best at remembering names) kindly informed us that there would be a slight wait as there were customers ahead of us.This gesture of communication really made our day and added to our positive experience at the store.
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January 2024 by Katie Garza
Eric was the biggest help! I was able to get my new phone, watch and all accessories without any hassle. He was quick, efficient and professional. I’m very grateful this process was not a headache and done quickly.
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January 2024 by Goldi Lox420
The representative was very attentive and kind thank you!
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January 2024 by katya lohmann
Great experience. The rep who helped us was friendly, knowledgeable and had great customer service. She made the whole process very easy.
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January 2024 by Len Edelmann
My old phone was ghosting me !! So, it was time for an upgrade!! I worked with a new associate and her trainer !! I wasn’t in a rush so, it worked out well for both of us !! People need to remember that we all were there, the first day on the job !! Be patient and be kind!!
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January 2024 by jacob Carey
The customer service was great and very prompt. Eric Amantite was very personable, knowledgeable, and an all-around pleasure to do business with. He helped me identify and solve my problems with the best solutions. I was worried I would have to switch providers after the loss of stores in my area, but I think Eric's customer service skills is enough to keep me coming back for years.
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January 2024 by Ethan Carlson
The people working inside are not helpful.
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January 2024 by Julie Jones
Travis was excellent and really helped us out!
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December 2023 by Luis Lamarque
I arrived at the At&t store at 1:14 pm, the representatives were busy and told me that at one point they would attend to me. I responded, "Yes, very good. I waited 20 minutes. Then 2 people arrived. After 50 minutes of waiting, the manager leaves the office and approaches one of the colleagues I see that he points to me like this and tells him that he arrived first but I was not attended to, he left with the other people and he attended to her with his other employee. I complain to him and he tells me that he cannot do anything and that he would assist me when he had someone available. upset I left the store and would not return, if you value your time do not go to At&t redding harnell
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December 2023 by Gayle&Co. LLC
I walked into the store last night extremely frustrated by ATT agents on the phone I had been dealing with and couldn’t get my issue resolved. I was greeted by a guy named Eric and I’m pretty sure he knew I was upset. He has a calm professional demeanor and quickly got into what my issue was so he could take care of it and he did just that, with ten minutes I was on my way out the door completely diffused of my anger and frustration and no more issues. Employees like that are very rare these days. From a consumer perspective he is definitely a valuable asset to that company.
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December 2023 by Jessie Obar
The guy in the seems to know his job well and everyone is very nice to be around.I sooner only go to this store over any.Its nice to get a employee that knows his job very well and is very nice to be around
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December 2023 by Brook Waranius
Had a great experience, all issues resolved, staff very knowledgeable and friendly ???
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November 2023 by Carolyn Hults
Excellent and fast service and Tyler made me feel special. I would reccomend anyone to see him. He was awesome.
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October 2023 by Sofia N.
We waited way to long and people who just came in were before us pls go to a better place
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October 2023 by Lisa Cozens
The young lady providing us with service was great, knowledgeable and friendly. The store manager was surly, abrasive and nasty to the point we had to ask for service from another person. He got his buddy in on it as well, I was appalled at the lack of professionalism.
